Windows 10: BSOD on startup, freezing reinstall of windows no help

  1.    04 Jul 2018 #1

    BSOD on startup, freezing reinstall of windows no help


    Hello,

    My Wifes PC has hit some BSOD issues that to my attempts i have not been able to solve.

    Errors she has received:
    SYSTEM_SERVICE_EXCEPTION
    KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE
    MACHINE_CHECK_EXCEPTION
    KMODE_EXCEPTION_NOT_HANDLED

    the machine check exception is by far the most often. It occurs after a minute or two from reboot.

    troubleshooting i have done:
    case blow out
    reseating HDs and Graphics card
    moving power to outlet from power strip
    BIOS update
    Driver update-Graphics, keyboard, headset, mouse (anything i could find)
    Windows 10 64bit fresh install on the SSD from a fresh USB image

    was able to get the log collector to run after multiple attempts.

    Any help would be appreciated cause i am at a loss!

    PC Specs: Windows 10 Home 64bit
    Motherboard: MSI B150 PC Mate -- 2x PCIe 3.0 x16, 4x USB 3.1, 2x USB 2.0, DDR4 Memory
    Processor: Intel® Core™ i5-6400 Processor (4x 2.70GHz/6MB L3 Cache)
    Memory: 16 GB [8 GB x2] DDR4-2133 Memory Module Corsair
    Video Card: ASUS ROG GeForce GTX 1080 STRIX 8GB 256-Bit GDDR5X PCI Express 3.0 HDCP Ready Video Card
    Power Supply: 600 Watt - Standard 80 PLUS Gold
    Primary Hard Drive: 240 GB Intel 540s Series SSD -- Read: 560MB/s, Write: 480MB/s - Single Drive
    Data Hard Drive: 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s
    Cooling: Asetek 550LC 120mm Liquid Cooling System - Standard 120mm Fan
    BSOD on startup, freezing reinstall of windows no help Attached Files
      My ComputersSystem Spec

  2. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       05 Jul 2018 #2




    BSOD on startup, freezing reinstall of windows no help Diagnostic Test BSOD on startup, freezing reinstall of windows no help
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  3.    06 Jul 2018 #3

    sorry for the wait, Memtest has been running for almost 24 hours no errors after 9 passes

    Click image for larger version. 

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      My ComputersSystem Spec

  4. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       07 Jul 2018 #4

    Do you have a system on which you could test parts? Assuming the issue is with the hardware, a system to test on would be the easiest to find the cause.
      My ComputersSystem Spec

  5.    07 Jul 2018 #5

    we do have a second machine to test on. what parts/tests should be done?
      My ComputersSystem Spec

  6. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       08 Jul 2018 #6

    Does it happen to have the same chipset and socket?
      My ComputersSystem Spec

  7.    08 Jul 2018 #7

    IM not sure on that, i did just update the My Computers on here. the 1st PC is mine, the 2nd is the wifes(the BSOD PC)
      My ComputersSystem Spec

  8. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       08 Jul 2018 #8

    The sockets are the same, and both motherboards support either CPUs.

    Could you test the CPU on the second pc.
      My ComputersSystem Spec

  9.    09 Jul 2018 #9

    the only thing there is i dont have thermal paste, and i have never messed with liquid cooling, installing or uninstalling and it honestly scares the crap outta me lol
      My ComputersSystem Spec

  10. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       10 Jul 2018 #10

    Do you know someone who could do it for you?
    Is there a store nearby where you can get thermal paste?
      My ComputersSystem Spec


 

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