Windows 10: Random BSOD/Blackscreen, error 0x00000139 | Windows 10 Pro Solved

  1.    03 Jul 2018 #1

    Random BSOD/Blackscreen, error 0x00000139 | Windows 10 Pro


    Hello folks,
    my self build pc started to get random blackscreens some time after I set up a fresh copy of Win 10 Pro. Unfortunately as my pc was working fine with the previous Win 10 setup, I overclocked right from the start (CPU) and installed all the drivers I could get from the mainboard vendor site (AsRock). After some time I got random Blackscreens (crashes), later with help of BlueScreenView I found out, that these were not Blackscreens, but rather Bluescreens and that my screens just went black when it happened (the pc restarts after some time).
    Strange thing is that under synthetic benchmarks my system doesent crash or get dangerously warm (<80). But just to be on the safe side i undid my overclock but the problem still is there.
    To be clear: these BSOD happen randomly, wether im in a game or surfing the web or my pc just being on and not used.
    In the end im not sure if my Hardware is broken or if my software (Windows 10 Pro) got something wrong.

    What I did:
    - Undid all overclocks
    - Tried to update my drivers <-- not sure if succesfully
    - Googled my problem <-- tried uninstalling AsRock Charger App and installing Realtek HD Audio drivers (did not help)
    - Did a sfc /scannow <-- no problems were detected

    What I will try the next days (when time allows): Run memtest for an extended amount of time.

    I will upload my crashdump and the zip from the Post instructions, hope you can find something. Sorry for my crappy english and thanks in advance.

    Post instructions zip: ERNST-04_07_2018__02038,50.zip
    Crashdump: crashdump.zip
      My ComputerSystem Spec

  2.    05 Jul 2018 #2

    Welcome to TF!

    You stated that after you tried multiple issues, that your screen kept going black, and they were actually BSODs. I am only seeing one dump file for the BSODs. Are you sure they weren't just blackscreens?

    For now, we will get into what i found so far:

    Code:
    Start Menu\Programs\qBittorrent    Public:Start Menu\Programs\qBittorrent
    Torrenting programs/illegal downloads are not supported in this forum, please remove any torrented/illegally obtained software that you have installed. Once that is completed I will continue to assist you.
      My ComputerSystem Spec

  3.    05 Jul 2018 #3

    Hi, and thanks for the fast reply.
    Having a torrent client is not illegal (at least to my knowledge).
    I study IT and play with different operating systems (mainly Linux) and my sole reason for having qBittorent is, so that i can download the needed iso's via p2p because it is faster. Besides downloading illegal stuff via torrent is pretty unsafe (again, at least to my knowledge).

    edit(cleaned up):
    Solution:
    I ran memtest and it surely got some errors. I swaped it (to smaller working ones) and since then it didnt blackscreened me again.
    I really dont know what the cause was/is, but it looks like its fine now. For now my question has been "answered" I guess, thanks.
    Last edited by rakkke; 05 Jul 2018 at 15:38.
      My ComputerSystem Spec

  4.    05 Jul 2018 #4

    Yes I do have qBittorrent installed but, having a torrent client is not illegal (at least to my knowledge).
    I study IT and play with different operating systems (mainly Linux) and my sole reason for having qBittorent is, so that i can download the needed iso's via p2p because it is faster. Besides downloading illegal stuff via torrent is pretty unsafe (again, at least to my knowledge).

    So you want me to delete qBittorent in order to get help from you, is that right (I mean thats not a problem I guess)?
    I apologize, I made more of an assumption that you were downloading programs illegally using the P2P software. Obviously, Linux ISOs are free besides REHL.

    2nd edit: I ran memtest and it surely got some errors. I swaped it (to smaller working ones) and since then it didnt blackscreened me again.
    I really dont know what the cause was/is, but it looks like its fine now. For now my question has been "answered" I guess, thanks.
    Sounds like it was a RAM issue then.
      My ComputerSystem Spec

  5.    05 Jul 2018 #5

    HonorGamer said: View Post
    I apologize, I made more of an assumption that you were downloading programs illegally using the P2P software. Obviously, Linux ISOs are free besides REHL.
    Not a problem (I guess I would have thought the same )


    HonorGamer said: View Post
    Sounds like it was a RAM issue then.
    Yes, in the end I somehow solved my problem, but thanks for looking throug my posted zip
      My ComputerSystem Spec

  6.    05 Jul 2018 #6

    Yes, in the end I somehow solved my problem, but thanks for looking throug my posted zip
    Of course, you basically read my mind, i was going to suggest a memtest lol. Have a nice day!
      My ComputerSystem Spec


 

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