Windows 10: Frequent BSODs daily: driver_irql_not_less_than_or_equal -> netio.sys

  1.    28 Jun 2018 #1

    Frequent BSODs daily: driver_irql_not_less_than_or_equal -> netio.sys


    2016 Alienware 17(R4) usually crashes several times per day (unfortunately windows minidump only had 4 files). Crashes usually occur while I'm gaming (world of warcraft), yet it also crashes while i'm merely browsing internet or looking at youtube.

    The specific bsod message is in the title. What failed: "NETIO.SYS." My zip file is attached.

    Actions I took to eliminate these BSODs (if relevant)
    - updated bios and drivers to no avail
    - right-clicked on every device in device manager & selected update driver (updated several drivers this way)
    - updated/scanned computer with malwarebytes & bitdefender (no malware or viruses)
    - used Dell SupportAssist to update drivers & bios, scan hardware, clean files & tune performance
    - downloaded latest display driver from nvidia.com
    - none of the above actions fixed the problem.
    Frequent BSODs daily: driver_irql_not_less_than_or_equal -> netio.sys Attached Files
    Last edited by nepenthes; 28 Jun 2018 at 06:26.
      My ComputerSystem Spec

  2.    28 Jun 2018 #2

    This is likely LAN related. Double check your LAN/WiFi drivers and reinstall if necessary
      My ComputerSystem Spec

  3.    28 Jun 2018 #3

    3 or the 4 dumps show mwac.sys as a likely culprit which is a component of Malwarebytes and the most recent shows a Bitdefender component (bdfwfpf.sys). There have been issues in the past when running Bitdefender and Malwarebytes concurrently. I'd check for updates to both and apply any updates to get you to the latest versions. If the problems continue after updating I'd recommend uninstalling Bitdefender and testing.
      My ComputerSystem Spec


 

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