Windows 10: BSOD playing Assassins Creed Origins, error 0x00000124


  1. Posts : 5
    Windows 10 Pro 64bit
       24 Jun 2018 #1

    BSOD playing Assassins Creed Origins, error 0x00000124


    Hello!
    Only when I play Assassins Creed Origins this happens. I've attached the required files. Please tell me if I need to give any other information.
    Thank you in advance!
    BSOD playing Assassins Creed Origins, error 0x00000124 Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       24 Jun 2018 #2

    Only one dump. It shows:
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffff8603ba540028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b0800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000060151, Low order 32-bits of the MCi_STATUS value
    Code:
    !errrec ffff8603ba540028
    ===============================================================================
    Common Platform Error Record @ ffff8603ba540028
    -------------------------------------------------------------------------------
    Record Id     : 01d40bcdef19b920
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 6/24/2018 15:36:33 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffff8603ba5400a8
    Section       @ ffff8603ba540180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffff8603ba5400f0
    Section       @ ffff8603ba540240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : 20 0f 60 00 00 08 08 06 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffff8603ba540240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffff8603ba540138
    Section       @ ffff8603ba5402c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : ICACHEL1_IRD_ERR (Proc 6 Bank 1)
      Status      : 0xb080000000060151
    Identical error here: BSODs - Not sure why they're happening

    The advice given there also applies in your case. If over clocking, stop. Check heat sink, make sure it's seated well. Apply new thermal paste. Clean out inside of case and all vents.

    Comeback if none of that seems to help. We can try running Driver Verifier, see if that shows anything useful.
      My ComputersSystem Spec


  3. Posts : 5
    Windows 10 Pro 64bit
    Thread Starter
       27 Jun 2018 #3

    Didn't help! What can i do next?
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       27 Jun 2018 #4

    What did you try/do?
      My ComputersSystem Spec


  5. Posts : 5
    Windows 10 Pro 64bit
    Thread Starter
       28 Jun 2018 #5

    Cleaned all the fans, applied thermal paste.
    P.S.- I never overclocked.
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       28 Jun 2018 #6

    Have you added any new hardware or updated any drivers around the time this started happening?

    Let's give Driver Verifier a try, see if that shows us anything:

    ===================================================
    Driver Verifier
    is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Pay close attention to PART TWO and make sure the correct boxes are checked.

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.

    What we're looking for is a verifier generated BSOD with a mini dump that will tell us what driver caused it. If you get a BSOD, rerun dm_log_collector and upload the resulting zip file.
      My ComputersSystem Spec


  7. Posts : 5
    Windows 10 Pro 64bit
    Thread Starter
       29 Jun 2018 #7

    No, I didn't get any new hardware, i updated my gpu driver but the BSOD also happened with my previous version driver too.
    Also there was a BSOD when i ran driver verifier. It's attached.
    P.S.- this only happens when I play Assassins Creed Origins only and nothing else.
    BSOD playing Assassins Creed Origins, error 0x00000124 Attached Files
      My ComputerSystem Spec

  8. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       29 Jun 2018 #8

    No dump from yesterday, shows length of 0.
    Code:
        Directory: C:\WINDOWS\Minidump
    
    
    Mode                LastWriteTime         Length Name                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
    ----                -------------         ------ ----                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
    -a----        6/29/2018  11:51 AM              0 062918-42953-01.dmp
    Are you running any hard drive cleaning programs like CCleaner? There should be a lot more dumps than the one from the 24th.
      My ComputersSystem Spec


  9. Posts : 5
    Windows 10 Pro 64bit
    Thread Starter
       30 Jun 2018 #9

    I'm using advanced systemcare. Should I uninstall it?
      My ComputerSystem Spec

  10. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       30 Jun 2018 #10

    Yes, it is probably the cause of the loss of the dump files. Uninstall it and leave i uninstalled.
      My ComputersSystem Spec


 

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