BSOD -Lenovo Z41-70,THREAD_STUCK_IN_DEVICE_DRIVER dxgkrnl.sys

The dump file points to the AMD driver as the most likely fault.

Update driver from link below or run auto update tool
https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064

How to Clean Install AMD Graphics Drivers
https://community.amd.com/thread/180667

Code:

Loaded symbol image file: atikmdag.sys    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys    Image name: atikmdag.sys    Browse all global symbols  functions  data    Timestamp:        Mon Jun 22 18:34:51 2015 (5588B7BB)    CheckSum:         014ACA3F    ImageSize:        01507000    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4    Information from resource tables:

Techjourney said:

The dump file points to the AMD driver as the most likely fault.

Update driver from link below or run auto update tool
https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064

How to Clean Install AMD Graphics Drivers
https://community.amd.com/thread/180667

Code:

Loaded symbol image file: atikmdag.sys    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys    Image name: atikmdag.sys    Browse all global symbols  functions  data    Timestamp:        Mon Jun 22 18:34:51 2015 (5588B7BB)    CheckSum:         014ACA3F    ImageSize:        01507000    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4    Information from resource tables:

I did update it to the latest drivers available from AMD website before (before the clean install in one pc and after in the other), the problem persists.
Do you think the driver in the link will act differently?
also, an update, I changed on both laptops the graphics card the pc will use from switchable mode to use just the Intel GPU, no BSOD since then (I ran a lot of "Burnin test" tests).

thanks for the reply!

Did you update the AMD driver since your post? The driver installed is clearly not the latest version as you can see in the code box of the dump file it is from 6/22/15. Since you changed it to the internal Intel GPU and the problem is resolved that is more confirmation that the AMD driver is more than likely the problem and if you are okay staying with that GPU then hopefully it will be solved.

thanks for your reply!
the driver in the log indeed not the latest, that on the laptop that I keep clean as i could, just windows updates and so.
But, I did update it to the latest update from AMD and keep getting BSODs.
that's maybe the solution if nothing work... hope to find something better
I'm not a fan of Lenovo and this is one of the reasons, if two identical laptops suffer from the same problem, I guess there are many others, hope they will fix it

axe0 said:

Hi msti,

Do you happen to have software that you use to regulate when to use which GPU? Say for normal stuff you use the Intel GPU and for things like gaming you use the AMD GPU. This kind of software often comes with the AMD or NVIDIA drivers for laptops.

Hi,
No, I didn't get to use it because of the BSODs, but still, that says that when it automatically switches to the AMD I will get BSOD, right?

What is the make and model of your laptop? A lot of times these laptops that include an integrated and other GPU will'only work properly with the drivers for that particular model from the manufacturer website. Have you installing only those GPU drivers?