Windows 10: BSOD when I open OBS/SLOBS. 2webcams & 1mic.

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  1.    22 Jun 2018 #1

    BSOD when I open OBS/SLOBS. LVUVC64.sys - 2webcams & 1mic.


    When opening OBS or SLOBS (for Twitch streaming) I will sometimes get a BSOD. When the BSOD happens I get the following error info:
    page_fault_in_nonpaged_area
    what failed: LVUVC64.sys

    I used 2 webcams for my stream. 2 Logitech webcams (a HD Pro c920 and a HD c270) and a microphone (Audio‑Technica AT2020). All connected through USB. I used a usb extension to connect them all. I've never had any issues until recently. They all work individually on my computer. But as soon as I try to use them all together in OBS or SLOBS my computer will blue screen. OR 1 of the 3 devices will not work when opening the program (ie: both cams will work but no mic. or 1 cam and the mic will work but not the other cam).
    This happens even without the usb extension when all 3 are plugged in. In the back usb ports and the front.

    I have checked all drivers, troubleshooting, and updates. Nothing seems to work.

    I have uploaded my .exe
    BSOD when I open OBS/SLOBS. 2webcams & 1mic. Attached Files
    Last edited by itsjax; 22 Jun 2018 at 20:27.
      My ComputerSystem Spec

  2.    24 Jun 2018 #2

    The dump files seem to be pointing to SbieDrv.sys. witch is a driver included in Sandboxie. The driver seems to be updated so I would recommend that you uninstall Sandboxie and test.
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       24 Jun 2018 #3

    Also, a question. Is the USB extension that the 3 USB devices are plugged into a powered device? What is the make and model number?
      My ComputersSystem Spec

  4.    26 Jun 2018 #4

    It is a powered device. It is a UGreen p/n: 20217
      My ComputerSystem Spec

  5.    26 Jun 2018 #5

    Hi Techjourney,
    I'm a noob to all of this and I can't find Sandboxie on my computer at all. How do I go about doing this?
      My ComputerSystem Spec

  6.    26 Jun 2018 #6

    Techjourney said: View Post
    The dump files seem to be pointing to SbieDrv.sys. witch is a driver included in Sandboxie. The driver seems to be updated so I would recommend that you uninstall Sandboxie and test.

    Hi Techjourney,
    I'm a noob to all of this and I can't find Sandboxie on my computer at all. How do I go about doing this?
      My ComputerSystem Spec

  7.    26 Jun 2018 #7

    Ztruker said: View Post
    Also, a question. Is the USB extension that the 3 USB devices are plugged into a powered device? What is the make and model number?

    It is a powered device. It is a UGreen p/n: 20217
      My ComputerSystem Spec

  8.    26 Jun 2018 #8

    Let me check it out more and will get back with you tom.
      My ComputerSystem Spec

  9.    26 Jun 2018 #9

    Techjourney said: View Post
    Let me check it out more and will get back with you tom.
    Thank you so much.
      My ComputerSystem Spec

  10.    27 Jun 2018 #10

    I apologize, I must of mixed up your reply with another users post. It looks like the driver that is most likely causing the issue is Lvuvc64.sys which belongs to the Logitech Webcam Software.

    Look for any updates to this software from the following link: If there are no updates to this software then consider uninstalling to test and then you can possibly use the Windows 10 Camera app to control your webcam.

    lvuvc64.sys Logitech USB Video Class Driver (WebCam) http://www.logitech.com/index.cfm/su...oads/&cl=us,en
    Code:
    Probably caused by : Unknown_Image ( lvuvc64.sys+34061f )
    Code:
    FAULTING_IP: lvuvc64.sys+34061f

    Also perform the following so I can check for any other outdated drivers. It looks like you have a few more.

    List all Drivershttp://www.nirsoft.net/utils/driverview.html

    1. Download the correct version for your computer (32 or 64 bit)
    2. Extract and Run the file
    3. Select View Menu and Check

    1. Mark Non-Microsoft Drivers
    2. Hide Microsoft Drivers
    3. Add Header Line To CVS/Tab-Delimited File

    4. Select Edit menu and choose Select All or use (Ctrl + A)
    5. Select File menu and choose Save Selected Items
    6. Save as Drivers or other known name
    7. Save As Type Comma-delimited text file (.csv)
    8. Compress the Drivers.csv file to a compressed Zip file
    9. Upload the file to your next reply
      My ComputerSystem Spec


 
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