BSOD when I open OBS/SLOBS. 2webcams & 1mic.

itsjax · 22 Jun 2018

When opening OBS or SLOBS (for Twitch streaming) I will sometimes get a BSOD. When the BSOD happens I get the following error info:
page_fault_in_nonpaged_area
what failed: LVUVC64.sys

I used 2 webcams for my stream. 2 Logitech webcams (a HD Pro c920 and a HD c270) and a microphone (Audio‑Technica AT2020). All connected through USB. I used a usb extension to connect them all. I've never had any issues until recently. They all work individually on my computer. But as soon as I try to use them all together in OBS or SLOBS my computer will blue screen. OR 1 of the 3 devices will not work when opening the program (ie: both cams will work but no mic. or 1 cam and the mic will work but not the other cam).
This happens even without the usb extension when all 3 are plugged in. In the back usb ports and the front.

I have checked all drivers, troubleshooting, and updates. Nothing seems to work.

I have uploaded my .exe

dmccoy · 24 Jun 2018

The dump files seem to be pointing to SbieDrv.sys. witch is a driver included in Sandboxie. The driver seems to be updated so I would recommend that you uninstall Sandboxie and test.

Ztruker · 24 Jun 2018

Also, a question. Is the USB extension that the 3 USB devices are plugged into a powered device? What is the make and model number?

itsjax · 26 Jun 2018

It is a powered device. It is a UGreen p/n: 20217

itsjax · 26 Jun 2018

Hi Techjourney,
I'm a noob to all of this and I can't find Sandboxie on my computer at all. How do I go about doing this?

itsjax · 26 Jun 2018

Techjourney said:

The dump files seem to be pointing to SbieDrv.sys. witch is a driver included in Sandboxie. The driver seems to be updated so I would recommend that you uninstall Sandboxie and test.

Hi Techjourney,
I'm a noob to all of this and I can't find Sandboxie on my computer at all. How do I go about doing this?

itsjax · 26 Jun 2018

Ztruker said:

Also, a question. Is the USB extension that the 3 USB devices are plugged into a powered device? What is the make and model number?

It is a powered device. It is a UGreen p/n: 20217

dmccoy · 26 Jun 2018

Let me check it out more and will get back with you tom.

itsjax · 26 Jun 2018

Techjourney said:

Let me check it out more and will get back with you tom.

Thank you so much.

dmccoy · 27 Jun 2018

I apologize, I must of mixed up your reply with another users post. It looks like the driver that is most likely causing the issue is Lvuvc64.sys which belongs to the Logitech Webcam Software.

Look for any updates to this software from the following link: If there are no updates to this software then consider uninstalling to test and then you can possibly use the Windows 10 Camera app to control your webcam.

lvuvc64.sys

Logitech USB Video Class Driver (WebCam)

http://www.logitech.com/index.cfm/su...oads/&cl=us,en

Code:

Probably caused by : Unknown_Image ( lvuvc64.sys+34061f )

Code:

FAULTING_IP: lvuvc64.sys+34061f

Also perform the following so I can check for any other outdated drivers. It looks like you have a few more.

List all Drivershttp://www.nirsoft.net/utils/driverview.html

1. Download the correct version for your computer (32 or 64 bit)
2. Extract and Run the file
3. Select View Menu and Check

Mark Non-Microsoft Drivers
Hide Microsoft Drivers
Add Header Line To CVS/Tab-Delimited File

4. Select Edit menu and choose Select All or use (Ctrl + A)
5. Select File menu and choose Save Selected Items
6. Save as Drivers or other known name
7. Save As Type Comma-delimited text file (.csv)
8. Compress the Drivers.csv file to a compressed Zip file
9. Upload the file to your next reply

BSOD when I open OBS/SLOBS. 2webcams & 1mic.

BSOD when I open OBS/SLOBS. LVUVC64.sys - 2webcams & 1mic.