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Computer restarts -- probable cause AuthenticAMD
Hello,
Last week my Dell laptop began to restart occasionally. There was no discernible pattern regarding apps running, etc--I play no games and no new apps; usually only Word, Firefox, Foxit Reader are running. The debugger gave a WHEA_ERROR_RECORD at ffff908ab5f108f8 and fingered AuthenticAMD as the probable cause. My knowledge on these matters permits me to go no further than reporting that. I was preparing to send several minidump files using the little app supplied here, but after another sudden restart and long boot they disappeared from their folder. So I have attached the dump file as instructed from the last crash an hour or so ago and hope that (along with the many other details the app gathered) will be sufficient. Any help would be truly appreciated.
Thanks,
eSEB