BSOD error 0x000000124

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  1. Howiewowie's Avatar
    Posts : 45
    Windows 10
    Thread Starter
       #41

    just run log again and got a dmp file
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  2. Howiewowie's Avatar
    Posts : 45
    Windows 10
    Thread Starter
       #42

    philc43 said:
    Did you see if the BSOD showed which code it was?
    it was same code Whea_ Uncontrollable_Error
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  3. Posts : 32,436
    windows 10 professional version 1607 build 14393.969 64 bit
       #43

    Open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp > zip > post a one drive or drop box share link into the thread

    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 07/25/2018 12:36:29
    Size on disk: 748 MB
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  4. Howiewowie's Avatar
    Posts : 45
    Windows 10
    Thread Starter
       #44

    went away got home it was running got on went searching for C:\windows\memory.dmp wasn't available went to youtube to see settings it crashed @10:37pm CST rebooted went and set complete memory dump for next time it crashes it was set automatic memory dump but did not have C:\windows\memory.dmp folder
    so if we need it next time
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  5. Posts : 32,436
    windows 10 professional version 1607 build 14393.969 64 bit
       #45

    Does the computer have Ccleaner or any software that cleans files?
    If it does then post the information into the thread.

    Download and install Everything: voidtools

    This is software that will index everything on all drives attached to the computer.
    The software can start on boot or you can have it launch when you need it.
    As you type a character it will display instantaneous search results.
    Enter: C:\windows\memory.dmp or memory.dmp

    This file should be on the computer:

    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 07/25/2018 22:36:33
    Size on disk: 1175 MB

    zip this file > upload to one drive or drop box > post a share link into the thread

    In startup and recovery system failure use automatic memory dump.
    There is a box for automatic restart.
    If you uncheck this box you should be able to see the BSOD window with bugcheck and : (
    Sometimes it may display the misbehaving driver in the form *.sys
    At the beginning of the BSOD you may see a % counter. Allow this to rise to 100% so that there is sufficient time to create the dump file.
    Any memory dump file that is < 2 GB can be zipped and uploaded into one drive or drop box.
    Many times the WHEA 0x124 are related to malfunctioning hardware. Sometimes it is related to misbehaving drivers. A memory dump may allow deeper debugging if there are misbehaving drivers.
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  6. Howiewowie's Avatar
    Posts : 45
    Windows 10
    Thread Starter
       #46

    zbook said:
    Does the computer have Ccleaner or any software that cleans files?
    If it does then post the information into the thread.

    Download and install Everything: voidtools

    This is software that will index everything on all drives attached to the computer.
    The software can start on boot or you can have it launch when you need it.
    As you type a character it will display instantaneous search results.
    Enter: C:\windows\memory.dmp or memory.dmp

    This file should be on the computer:

    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 07/25/2018 22:36:33
    Size on disk: 1175 MB

    zip this file > upload to one drive or drop box > post a share link into the thread
    I just reinstalled windows yesterday and have not reinstalled ccleaner or any other cleaner yet but used ccleaner before windows reinstall I'll go for voidtools now

    also running in first stage of clean boot now
      My Computers



  7. Posts : 32,436
    windows 10 professional version 1607 build 14393.969 64 bit
       #47

    Ccleaner has boxes to check and uncheck. It is preferred that the software is not installed. This way the files can not accidentally be cleaned or deleted during the troubleshooting.
      My Computer

  8.   My Computers


  9. Posts : 32,436
    windows 10 professional version 1607 build 14393.969 64 bit
       #49

    When opened it displayed a win32 error followed by access denied.
    See if you can make a new zip and then upload again.
      My Computer

  10.   My Computers


 

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