Windows 10: SYSTEM_SERVICE_EXCEPTION BSOD after a few weeks of no BSODs

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  1.    22 Jun 2018 #11

    Another crash occurred today, but this time I didn't see a bluescreen show up. I checked BluescreenView though, and like the other recent crashes BluescreenView shows the cause as ntoskrnel.exe, which from what I've read shows up as a cause but isn't the likely culprit. When I check Event Viewer, a critical issue called Kernel Power with the Event ID of 41 also shows up. A few settings I've changed recently include enabling XMP so my memory timings match, because I have two different sticks of ram, updating my AMD graphics card drivers, and uninstalling manufacturer's software for my wireless adapter because it looked like there was the Windows generic version installed on my PC.
    SYSTEM_SERVICE_EXCEPTION BSOD after a few weeks of no BSODs Attached Files
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       22 Jun 2018 #12

    My recommendation regarding the RAM is still valid.
      My ComputersSystem Spec

  3.    22 Jun 2018 #13

    My friend says he has extra ram I can borrow. I'll try driver verifier again with that ram installed because driver verifier seemed to most consistently cause BSODs.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       22 Jun 2018 #14

    Please keep me posted.
      My ComputersSystem Spec

  5.    27 Jun 2018 #15

    I didn't manage to swap out my RAM yet, but I got a memory management BSOD today.
    SYSTEM_SERVICE_EXCEPTION BSOD after a few weeks of no BSODs Attached Files
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       27 Jun 2018 #16

    Please try to make time to swap the RAM. I have currently nothing to add to my suggestions.
      My ComputersSystem Spec

  7.    17 Jul 2018 #17

    I still haven't been able to swap out any ram, but I've been getting plenty of BSODS, and I personally analyzed the minidump file for the last one and found this, but I don't know if it means the RAM, motherboard, or CPU are at fault:
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8036dea9bf0, The address that the exception occurred at
    Arg3: fffff8898ee96d08, Exception Record Address
    Arg4: fffff8898ee96550, Context Record Address

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804

    SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.

    SYSTEM_PRODUCT_NAME: H81M-S1

    SYSTEM_SKU: To be filled by O.E.M.

    SYSTEM_VERSION: To be filled by O.E.M.

    BIOS_VENDOR: American Megatrends Inc.

    BIOS_VERSION: FH

    BIOS_DATE: 08/10/2015

    BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.

    BASEBOARD_PRODUCT: H81M-S1

    BASEBOARD_VERSION: x.x

    DUMP_TYPE: 2

    BUGCHECK_P1: ffffffffc0000005

    BUGCHECK_P2: fffff8036dea9bf0

    BUGCHECK_P3: fffff8898ee96d08

    BUGCHECK_P4: fffff8898ee96550

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    FAULTING_IP:
    nt!MiDemoteCombinedPte+40
    fffff803`6dea9bf0 498378f001 cmp qword ptr [r8-10h],1

    EXCEPTION_RECORD: fffff8898ee96d08 -- (.exr 0xfffff8898ee96d08)
    ExceptionAddress: fffff8036dea9bf0 (nt!MiDemoteCombinedPte+0x0000000000000040)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff

    CONTEXT: fffff8898ee96550 -- (.cxr 0xfffff8898ee96550)
    rax=ffff82c160b05000 rbx=0000000000000231 rcx=ffffd88d93e24580
    rdx=ffff82812e21b1d8 rsi=ffff82812e21b1d8 rdi=ffff82812e21b1d8
    rip=fffff8036dea9bf0 rsp=fffff8898ee96f40 rbp=ffffbd8000000000
    r8=8000000000000000 r9=0000000000000000 r10=0000000fffffffff
    r11=0000000000000000 r12=ffff82c160b057f8 r13=ffffbd8000000000
    r14=8000000000000000 r15=ffffd88d93e24580
    iopl=0 nv up ei ng nz na po cy
    cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010287
    nt!MiDemoteCombinedPte+0x40:
    fffff803`6dea9bf0 498378f001 cmp qword ptr [r8-10h],1 ds:002b:7fffffff`fffffff0=????????????????
    Resetting default scope

    CPU_COUNT: 4

    CPU_MHZ: c79

    CPU_VENDOR: GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 3c

    CPU_STEPPING: 3

    CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 22'00000000 (cache) 22'00000000 (init)

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXPNP: 1 (!blackboxpnp)


    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: chrome.exe

    CURRENT_IRQL: 2

    FOLLOWUP_IP:
    nt!MiDemoteCombinedPte+40
    fffff803`6dea9bf0 498378f001 cmp qword ptr [r8-10h],1

    BUGCHECK_STR: AV

    READ_ADDRESS: Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    ffffffffffffffff

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    EXCEPTION_CODE_STR: c0000005

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: ffffffffffffffff

    ANALYSIS_SESSION_HOST: DESKTOP-Q2RD7E8

    ANALYSIS_SESSION_TIME: 07-17-2018 02:18:20.0194

    ANALYSIS_VERSION: 10.0.17134.1 x86fre

    LAST_CONTROL_TRANSFER: from fffff8036dff0a0c to fffff8036dea9bf0

    STACK_TEXT:
    fffff889`8ee96f40 fffff803`6dff0a0c : ffff1cb0`b3833bde fffff803`6df17fe1 00000000`8ee97460 fffff889`8ee97099 : nt!MiDemoteCombinedPte+0x40
    fffff889`8ee97010 fffff803`6df17b79 : fffff889`8ee970f9 00000000`00000231 fffff889`8ee970f9 ffff82c1`60a80ff8 : nt!MiResetAccessBitPte+0x37c
    fffff889`8ee97080 fffff803`6df17f82 : fffff889`8ee97530 ffff8281`2e21b1d8 fffff889`00000000 ffff82c1`00000000 : nt!MiWalkPageTablesRecursively+0x299
    fffff889`8ee97160 fffff803`6df17f82 : fffff889`8ee97530 ffff82c1`409710d8 fffff889`00000001 ffffffff`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
    fffff889`8ee97240 fffff803`6df17f82 : fffff889`8ee97530 ffff82c1`60a04b88 fffff889`00000002 ffff82c1`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
    fffff889`8ee97320 fffff803`6df16497 : fffff889`8ee97530 ffff82c1`60b05020 00000000`00000003 00000000`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
    fffff889`8ee97400 fffff803`6dff640b : fffff889`8ee97530 fffff803`00000001 fffff803`00000000 fffff889`00000000 : nt!MiWalkPageTables+0x1e7
    fffff889`8ee974f0 fffff803`6df15685 : 00000000`00000000 ffffd88d`93e24580 ffffd88d`93e24580 ffffd88d`9332d640 : nt!MiCaptureAndResetWorkingSetAccessBits+0xe3
    fffff889`8ee977e0 fffff803`6df13fa3 : 00000000`00000000 fffff889`8ee979b0 ffffd88d`8e890010 fffff803`00000000 : nt!MiTrimOrAgeWorkingSet+0x6f5
    fffff889`8ee978b0 fffff803`6dea63b7 : fffff803`6e278000 00000000`ffffffff 00000000`00000098 ffffd88d`8e890010 : nt!MiProcessWorkingSets+0x233
    fffff889`8ee97a60 fffff803`6e003881 : 00000000`00000002 00000000`00000002 00000000`ffffffff 00000000`00000001 : nt!MiWorkingSetManager+0x9f
    fffff889`8ee97b20 fffff803`6df81cd7 : ffffd88d`8e988040 00000000`00000080 fffff803`6e0035d0 00000425`bd9bbfff : nt!KeBalanceSetManager+0x2b1
    fffff889`8ee97c10 fffff803`6e03c8d6 : ffffac01`58425180 ffffd88d`8e988040 fffff803`6df81c90 f0000049`b3c00000 : nt!PspSystemThreadStartup+0x47
    fffff889`8ee97c60 00000000`00000000 : fffff889`8ee98000 fffff889`8ee92000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


    THREAD_SHA1_HASH_MOD_FUNC: bd4b2c54165eed9b20fb5e9e6220fe9b2f907bee

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1144a3cb5446d056ab42a585878e74cd8102445f

    THREAD_SHA1_HASH_MOD: 7f608ac2fbce9034a3386b1d51652e4911d30234

    FAULT_INSTR_CODE: f0788349

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!MiDemoteCombinedPte+40

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 5b3f12f4

    IMAGE_VERSION: 10.0.17134.165

    STACK_COMMAND: .cxr 0xfffff8898ee96550 ; kb

    IMAGE_NAME: memory_corruption

    BUCKET_ID_FUNC_OFFSET: 40

    FAILURE_BUCKET_ID: AV_nt!MiDemoteCombinedPte

    BUCKET_ID: AV_nt!MiDemoteCombinedPte

    PRIMARY_PROBLEM_CLASS: AV_nt!MiDemoteCombinedPte

    TARGET_TIME: 2018-07-17T05:16:27.000Z

    OSBUILD: 17134

    OSSERVICEPACK: 165

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2018-07-06 02:57:56

    BUILDDATESTAMP_STR: 180410-1804

    BUILDLAB_STR: rs4_release

    BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804

    ANALYSIS_SESSION_ELAPSED_TIME: 22fb

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:av_nt!midemotecombinedpte

    FAILURE_ID_HASH: {c577c73b-79a7-0c44-6c62-58e1d697b6d8}

    Followup: MachineOwner
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       17 Jul 2018 #18

    There looks to be a bitflip which is likely the result of a bad CPU.
      My ComputersSystem Spec

  9.    17 Jul 2018 #19

    Would a bent motherboard pin be a possible reason for this? I accidentally bent some of the socket pins when I first assembled this computer, but I was able to bend them back to their original position.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       17 Jul 2018 #20

    Yes, trying to bend them back rarely works trouble free. As you might have noticed this isn't something that causes issues immediately, but can take some time or even never cause issues. It depends on whether or not, and if so when, that pin will be used.
      My ComputersSystem Spec


 
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