BSOD with no mouse or circles after 1803 update

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  1. axe0
    Posts : 14,903
    Windows 10 Pro
       New #21

    Did startup repair tell you that it created a file srttrails.txt in the location windows\system32\logfiles\srt?
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  3. roygecko
    Posts : 23
    Win 10 Pro 64bit 1909 Build 18363.476
    Thread Starter
       New #22

    Yes. No drive letter, but the path was as you stated.
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  4. axe0
    Posts : 14,903
    Windows 10 Pro
       New #23

    Could you update the BIOS to version 1.9
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  6. roygecko
    Posts : 23
    Win 10 Pro 64bit 1909 Build 18363.476
    Thread Starter
       New #24

    Sorry for the delay, had appointments.

    Flashed the BIOS as requested. Confirmed the update. Allowed to boot into Win10. Failed.

    Attachment 192992
    Attachment 192993
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  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #25

    Looks like the last Windows update seriously messed up the RAID setup. Unfortunately I am not very familiair with RAID troubleshooting after a Windows upgrade.

    Something that might help, reinstall the IRST drivers from the recovery environment
    SATA Drivers - Load in Windows 8 System Image Recovery Tutorial | Windows 8 Help Forums
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  8. roygecko
    Posts : 23
    Win 10 Pro 64bit 1909 Build 18363.476
    Thread Starter
       New #26

    Thank you for your attempts and recommendations. I'll look into the RAID, drivers, and see where this leads. Most likely will take a clean install to clear this problem. Thanks again.
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