Windows 10: BSOD with no mouse or circles after 1803 update

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  1. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       19 Jun 2018 #21

    Did startup repair tell you that it created a file srttrails.txt in the location windows\system32\logfiles\srt?
      My ComputersSystem Spec

  2.    19 Jun 2018 #22

    Yes. No drive letter, but the path was as you stated.
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       20 Jun 2018 #23

    Could you update the BIOS to version 1.9
      My ComputersSystem Spec

  4.    20 Jun 2018 #24

    Sorry for the delay, had appointments.

    Flashed the BIOS as requested. Confirmed the update. Allowed to boot into Win10. Failed.

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      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       21 Jun 2018 #25

    Looks like the last Windows update seriously messed up the RAID setup. Unfortunately I am not very familiair with RAID troubleshooting after a Windows upgrade.

    Something that might help, reinstall the IRST drivers from the recovery environment
    SATA Drivers - Load in Windows 8 System Image Recovery Tutorial | Windows 8 Help Forums
      My ComputersSystem Spec

  6.    21 Jun 2018 #26

    Thank you for your attempts and recommendations. I'll look into the RAID, drivers, and see where this leads. Most likely will take a clean install to clear this problem. Thanks again.
      My ComputerSystem Spec

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