BSOD Hal.dll with IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION

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  1.    3 Weeks Ago #71

    Yes this was a non-BSOD crash like before.

    Here's the log collector file from the newest version of the beta log collector.DBECK-DESKTOP-(2018-11-21_17-28-22).zip
      My ComputerSystem Spec


  2. Posts : 21,812
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #72

    The logs displayed no BSOD crashes.
    There were approximately 15 crashes (non-BSOD) for nearly 30 days.
    See what you can do to modify the temperature and then reevaluate the computer environment when there are temperatures below 61 degrees.
      My ComputerSystem Spec

  3.    2 Weeks Ago #73

    During some previous trouble shooting I had moved the GPU to a PCIe slot closer to the power supply. It was a little more crowded there so I moved it back up to the higher slot. I ran the GPU test again. I was in the middle of taking a screenshot with the Snip tool and the computer froze and then crashed. Temps were about the same for the GPU though the max was 74C as opposed to 75C. There are some sales on power supplies so I might go ahead and try swapping that out.
      My ComputerSystem Spec

  4.    2 Weeks Ago #74

    Well I got a crash even with the new power supply in during the GPU test. I left the panels off my case during a couple of the tests too to see if that made a difference with the temperatures since it's pretty cold in the house right now. The first went for 20mins and I thought it was ok. Then I tried again after I ran an errand and it crashed in the same non-BSOD way. I saw the CPU temps get up to 77C this time which was a couple degrees higher than before. GPU temp was a little lower at 73-74C as opposed to 75C. I ran the GPU test 3 different times. One went for 20mins. The 2 other ones crashed in under 10mins.
      My ComputerSystem Spec


  5. Posts : 21,812
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #75

    They were all non-BSOD crashes?
    The CPU temperatures were high during each crash?
    Run the BETA log collector and post a new zip into the thread.
      My ComputerSystem Spec

  6.    1 Week Ago #76

    Yeah non-BSOD crashes. Motherboard and CPU tend to be 77C and 75C respectively during the GPU tests.

    My power options are set to "High Performance." This is a common tweak frequently done for computers that do lots of audio processing. I turned that to "Power Saver" and my motherboard and CPU drop down to 43C and 23C respectively. This may cripple my audio work but I'll see if it effects the crashes.
    BSOD Hal.dll with IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION Attached Files
      My ComputerSystem Spec


 
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