BSOD Hal.dll with IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION

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  1.    3 Weeks Ago #61

    Yeah normal fans are on. I never mess with anything like that. Front and back fans are on. Room temp is about 20C
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  2. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       3 Weeks Ago #62

    I would look at trying to improve the airflow through the case - perhaps there are wires or lots of dust clogging up the airflow on the heatsinks. If this does not help it might be time to upgrade the cooling for the CPU.
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  3.    3 Weeks Ago #63

    I regularly clean out the inside of the case with air. The temps seem to be up and down a lot. I now see it as low as 35C. The motherboard temp seems more consistent at around 52C. Not sure what the difference is between the CPU and motherboard temp on the Speccy summary view.
    So what temps should I look for with this Prime95 test?
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  4. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       3 Weeks Ago #64

    I would just try a short Prime 95 test to see what temperatures you reach. The CPU can withstand short periods at higher temperatures (over 61C) and the CPU will just automatically throttle back to compensate.

    If the temps look to be steadily rising and heading for over 80C then I would abort the test.
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  5.    3 Weeks Ago #65

    I just did a short 3min test. It went up to 70C right away on the CPU but didn't budge from that. 75C on the motherboard. I turned it off and it dropped back down to under 40C in about 30secs.
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  6. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       3 Weeks Ago #66

    Generally the motherboard stays below the CPU temperature so I am a little concerned that speccy might be misreading sensors. Can you try another such as HWMonitor and see if the readings agree?

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  7.    3 Weeks Ago #67

    HWMonitor shows the same temps as Speccy. I have them both open right now.
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  8.    3 Weeks Ago #68

    Here are the test results for CPU. Never saw it changes up or down from these numbers. I'll do the GPU test next. Click image for larger version. 

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  9.    3 Weeks Ago #69

    Ok so I got a crash running the FurMark test. There were several hangs while it was happening. I couldn't tell if this was part of the test. But they were similar to what would precipitate a crash. Mouse would freeze and graphics would freeze. It eventually froze long enough for the computer to crash.
    Test lasted around 10mins. GPU temps were no more than 75C. Interestingly, this pushed the motherboard temp up to 78C which was 3C higher than what the CPU test did.
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  10. Posts : 21,816
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #70

    Were all of the crashes non-bsod related crashes?
    Please post a new zip into the thread.
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