BSOD Hal.dll with IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION

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  1.    3 Weeks Ago #51

    Ok I downloaded Speccy. Anything in particular to look for?

    I noticed already that in the Motherboard section it says my +5V is at 3.279V and my +12V is at 14.9V. Those seem significantly different than what was reported in the BIOS but I dunno what the tolerance range for those things is.
      My ComputerSystem Spec


  2. Posts : 21,812
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #52

    Please post the data directly from the BIOS for the voltages.

    The logs displayed unexpected shutdowns/restarts.
    These can come from:
    a) problems with temperature
    b) problems with PSU voltages
    c) BSOD related to software and hardware
    d) Power off using hardware instead of using the software
    etc.
      My ComputerSystem Spec

  3.    3 Weeks Ago #53

    Hi zbook,

    How do I post the data directly from the BIOS? I'm not sure where this is in Speccy.
      My ComputerSystem Spec


  4. Posts : 21,812
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #54

    For the BIOS use a camera or smartphone camera to take pictures and post images into the thread using share links (one drive, drop box, or google drive)

    Once you are comfortable monitoring temperatures the hardware can be stress tested.
    This is user interactive.
      My ComputerSystem Spec

  5.   My ComputerSystem Spec


  6. Posts : 21,812
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #56

    1) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU | Tutorials
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 | Tutorials


    2) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test | Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 | Tutorials
      My ComputerSystem Spec

  7.    3 Weeks Ago #57

    It says to turn off Prime95 if high temperatures are seen. What is considered a high temperature? My CPU seems to idle at 68 which seems high according to some websites.
      My ComputerSystem Spec

  8. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       3 Weeks Ago #58

    I assume that is 68F not C.

    It looks like the cpu is designed to operate at 61C as a maximum safe temperature which is 142F
      My ComputersSystem Spec

  9.    3 Weeks Ago #59

    No this is 68C. Though it seems to have come back down. Maybe it was doing something after I just turned it on. It seems to be around 50C now. Motherboard is at 58C.
      My ComputerSystem Spec

  10. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       3 Weeks Ago #60

    In that case you are running quite HOT! Do you have system fans running to try and cool inside the case and keep the motherboard temperature down? What is the room temperature?
      My ComputersSystem Spec


 
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