Windows 10: BSOD BAD_POOL_HEADER with compute-intensive use and stress testing Solved

  1.    11 Jun 2018 #1

    BSOD BAD_POOL_HEADER with compute-intensive use and stress testing

    Got a new Dell XPS 8930 for my photo/video editing hobby. Replaced stock RAM with 32G of Corsair Vengeance (CMK16GX4M2A2666C16) and added a Samsung 970 Pro 512GB NVMe SSD hosted by a Mailiya M.2 PCIe to PCIe 3.0 x4 adapter card. Then I got to work. When I am in the video editor, the PC restarts with no indication; and when I use the Intel XTU stress test, it gives me BSOD within minutes and *only* when I am stress-testing the CPU. The temps are high during the test (~80C to 90C) but nothing abnormal.

    Foolishly, I didn't stress test or use the computer long enough with its factory hardware so I can't definitely say the issue started after I made the mods. I looked around and played with drivers etc, but no joy. Having hard time pinpointing the issue. DM logs are attached as per instructions. I'll be very grateful if someone can point me to the right direction.

    BSOD BAD_POOL_HEADER with compute-intensive use and stress testing Attached Files
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       12 Jun 2018 #2

    Hi alinoyan,

    Welcome to 10forums

    Are you using a RAID setup? If you do, what setup?
      My ComputersSystem Spec

  3.    12 Jun 2018 #3

    Thank you...

    I am not using RAID, although the BIOS setting for SATA operation was set to RAID on (instead of AHCI) at the factory, and I left it as is/was after reading a few forum posts suggesting to not worry about it. In fact, I changed nothing in the BIOS.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       12 Jun 2018 #4

    The Intel chipset driver looks to be the cause, according to its description it's a chipset RAID driver.
    Visit the Dell support page, filter on chipset drivers and (re)install the intel chipset device software driver.
      My ComputersSystem Spec

  5.    12 Jun 2018 #5

    I reinstalled all chipset related drivers, including RapidStore and Serial IO drivers, for good measure. The CPU stress test has been running for over 20 minutes now and no BSOD! I am pretty sure this is now fixed because I used to be able to get the BSOD pretty consistently at about 3 minute-mark. I can't thank you enough, or Dank u wel !!
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       12 Jun 2018 #6

    Did you translate or do you know dutch?

    You're welcome
      My ComputersSystem Spec

  7.    12 Jun 2018 #7

    I don't know Dutch.. I used to have a girlfriend from Belgium very very, very long time ago, who taught me the basics. Only "dank u wel" and "alstublieft" stuck with me.

    Thanks again.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       12 Jun 2018 #8

      My ComputersSystem Spec


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