BSOD possibly due to hardware issue Solved


  1. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
       08 Jun 2018 #1

    BSOD possibly due to hardware issue


    So I have been getting bluescreens and I'm positive it's to do with my hardware. I've reinstalled windows multiple times for separate reasons and have tried two hard drives. The bluescreen often occurs if I leave my computer on over night as I will see the login screen after coming back to it and when running games. An example of one game is destiny 2 (one of the few games I have installed due to slow internet).
    My BIOS settings were reset to default and altered slightly to the settings I had used a year ago all with the same results. I have no done a memtest nor have I done any other hardware related tests as i'm unaware of any form of software that would be used.
    I'll provide any other files i may have missed if asked for.
    EDIT: This computer is a fresh installation however has bluescreened after installing software (deluge and winamp at the same time)

    DESKTOP-LHEMFHB-08_06_2018_205549_40.zip
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       09 Jun 2018 #2

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec


  3. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       09 Jun 2018 #3

    I've updated my specs list and since then I got a blue screen when running tower unite so I ran the dump logger again.
    I think the first log I originally posted had not experienced a bluescreen as a disclaimer.

    DESKTOP-LHEMFHB-09_06_2018_111501_96.zip
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       10 Jun 2018 #4

    How old is your hardware?
      My ComputersSystem Spec

  5. Ztruker's Avatar
    Posts : 6,614
    Windows 10 Pro X64 1809 17763.134
       10 Jun 2018 #5

    @axe0, DxDiag shows a fairly old machine:
    BIOS Date: 10/20/10
    NVIDIA GeForce GTX 750 Ti
    Driver File Version: 23.21.0013.8813 (English)
    Driver Date/Size: 27/10/2017 01:00:00, 945072 bytes

    WerFault data shows two 3B and two 1A blue screen events but only 2 dumps in the zip.
    Last edited by Ztruker; 11 Jun 2018 at 11:29.
      My ComputersSystem Spec


  6. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       10 Jun 2018 #6

    I bought the machine (custom built) in 2014 but whoever built it probably used parts from around that timeframe of 2010 to 2014
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       10 Jun 2018 #7

    @Ztruker, systeminfo shows something else
    Code:
    BIOS Version:              American Megatrends Inc. 1605, 25/10/2012
    which is the newest version for this motherboard.

    My BIOS settings were reset to default and altered slightly to the settings I had used a year ago all with the same results
    Which settings did you alter?





    BSOD possibly due to hardware issue Diagnostic Test BSOD possibly due to hardware issue
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


  8. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       10 Jun 2018 #8

    What tends to happen is everything in the AI tweaker tab gets set to auto but the only changes I make are "cpu bus frequency = 200"
    And "PCIE frequency = 100" and IOMMU enabled with 64mb/64bit , currently everything is auto.
    I'm going to run the memtest and I'll see if there's any errors and post a screenshot and also try to isolate the sticks as mentioned.
      My ComputerSystem Spec


  9. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       11 Jun 2018 #9

    Thanks for the help, I ran memtest over night and only managed to do 2 passes which did come up with errors. Turns out my motherboard has a faulty ram slot which is the 3rd one or A2 which was surprisingly the same issue i had a few years ago when I set my fan speed to turbo in the BIOS.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       11 Jun 2018 #10

    Great to hear you found the cause :)
      My ComputersSystem Spec


 

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