Windows 10: Graphical glitch and BSOD on clean installed Windows 10.

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  1.    18 Aug 2015 #31

    I haven't removed PC components before and am a little worried. Is there any tips you can give so I don't damage anything? Will I need tools to remove the GPU?

    I plug the monitor VGA cable to the motherboard to get the Intel HD graphics, right? Do I need drivers for it to work?
      My ComputerSystem Spec

  2. Posts : 10,707
    Windows 10 Pro and Windows 10 Pro Insider
       18 Aug 2015 #32

    There should be 2 screws in the back holding the card in. At the front of the slot, there is usually a release mechanism to hold that end of the card in. Turn the computer off, unplug the power supply and hold the start button for about down 30 seconds until all residual power is drained from the computer. Remove the power connections from the card, unscrew the 2 screws in the back, with one hand, press the release mechanism down and with the other hand pull the card out from the front of the card. As soon as the card comes loose from the front of the slot (where the release mechanism is) your can stop holding the release mechanism down. The card should pull straight out of the slot. Just be sure you are pulling straight out from the slot.
      My ComputersSystem Spec

  3. Posts : 10,707
    Windows 10 Pro and Windows 10 Pro Insider
       18 Aug 2015 #33

    When you boot up, Windows Update should install the drivers for it.
      My ComputersSystem Spec

  4.    07 Nov 2015 #34

    To be honest I haven't had the courage or time to get around to doing this. I think I might take it in to the computer store to upgrade my GPU and diagnose the BSOD problem. Lately I've been getting about one BSOD daily and it is always MACHINE_CHECK_EXCEPTION.

    Other than that I haven't been having too many problems with the PC and it is running fairly well. The only things that come to mind are problems with video players having a choppy framerate sometimes. I'm just going to wing it until something major happens, surely getting a daily BSOD isn't bad for the computers health?
      My ComputerSystem Spec

  5. Posts : 10,707
    Windows 10 Pro and Windows 10 Pro Insider
       07 Nov 2015 #35

    I would hate to see you have to pay someone money to do something fairly simple. Perhaps you have some friends who work on computers who could do it for you.
      My ComputersSystem Spec

  6.    07 Nov 2015 #36

    I mean I would be purchasing the GPU from them anyway and they would install it. Maybe they'd give me a deal to clean it and reseat all components? I figure if the PC is gone I may as well get it all sorted.

    By the way do you think the daily BSOD is harmful to the computer in any way?
      My ComputerSystem Spec

  7. Posts : 10,707
    Windows 10 Pro and Windows 10 Pro Insider
       07 Nov 2015 #37

    Probably not the Hardware, but it can corrupt the operating system.
      My ComputersSystem Spec

  •    12 Nov 2015 #38

    I reseated it but after a few days it still BSOD's daily. Unrelated but I feel like videos that are 1080p and 60fps don't show at that resolution and definitely aren't 60fps. I've also had problems with Twitch player buffering all the time only on the problematic PC. I feel it's a player issue.
      My ComputerSystem Spec

  • Posts : 10,707
    Windows 10 Pro and Windows 10 Pro Insider
       12 Nov 2015 #39

    Friendlybear, the buffering you mention would be a network issue of it not downloading fast enough. That usually means the movie is playing faster than you are downloading so it has to stop and wait for the download to catch up. That can be an issue with your machine/network or an issue on Twitch's end. You can go to and check your download and upload speed. If your network is fast enough I would suspect Twitch.

    Please download and install CPUz and post screenshots ( ) of the CPU, Mainboard, SPD and Memory tabs. Also please download and install GPUz ( ) and post screenshots of the main tab and sensor tab.

    If you have been having BSODs, please upload the DM Log collector again. BSOD - Posting Instructions
      My ComputersSystem Spec

  •    14 Nov 2015 #40

    I meant to add that my internet is fast but for some reason every now and then the Twitch player does this weird infinite buffer. That and YouTube videos don't display at 1080p 60fps even though it says they are which I suspect is the GPU? I have definitely had other issues with the video players in the past and tried to reinstall Adobe Flash Player but it didn't remedy the problems.

    Anyway I've uploaded all the screenshots and the BSOD log.

    EDIT: By the way, the last BSOD was CRITICAL_PROCESS_DIED and not the usual MACHINE_CHECK_EXCEPTION.
    Last edited by friendlybear; 14 Nov 2015 at 09:16.
      My ComputerSystem Spec

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