Windows 10: BSOD when playing game or stressing GPU Solved

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  1. Posts : 18
    Windows 10 Pro N Version
       30 May 2018 #1

    BSOD when playing game or stressing GPU


    Hello guys, My pc works great. I can browse internet, watch movies etc. But when i play game after 5-10 min i got BSOD with lined screen and buzzing sound coming from my headphones. After crash with no error it force me to hard shutdown or reset. When i reset pc or shutdown and open again, only my case working (fans working fine, mobo lights working fine, but my mouse light and keyboard lights are off. Also my monitor shows no signal text. After i have to spam reset button in order to open my pc again and sometimes it took 1 minute to open pc, sometimes i spam reset button like 50 times to open pc again.) Without any crash i can close my windows and open without any problem. I reset pc with fresh install and reset everything in computer. Before i download game i tried stress my gpu and boom, i got bsod again. On my windows event log i find this error;

    Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&0
    Source=Kernel-PNP
    Event ID:219
    Task category:212
    ( i can see yellow tri-angle alert everytime i open pc)

    Things I've tried so far:
    -Install the driver related my motherboard. -not fixed
    -Remove sound driver (i got more then one, so maybe they are fightning for information and cause crash - not fixed
    -Memtest86+ test -no errors
    -Tried windows driver verifier -no blue screen - no error
    -Scan my hard disk -no error
    -Fresh windows install with resetting everything -no error
    -After fresh install update every single driver -not fixed


    As a conclusion it happens when i try to play games - stress my gpu.
    I just want to know it looks like hardware issue or driver issue

    Note; i got error from my graphic card says;
    -MFPlat.DLL missing
    -MF.DLL missing
    -MFReadWrite.dll missing

    I search a bit and it looks like windows media feature pack issue. I tried to install it but i got Loader encountered error 0x80004005
    Last edited by Acnorogia; 30 May 2018 at 23:16.
      My ComputerSystem Spec


  2. Posts : 18
    Windows 10 Pro N Version
    Thread Starter
       01 Jun 2018 #2

    i got error from my graphic card says;
    -MFPlat.DLL missing
    -MF.DLL missing
    -MFReadWrite.dll missing

    I search a bit and it looks like windows media feature pack issue. I tried to install it but i got Loader encountered error 0x80004005
      My ComputerSystem Spec

  3. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       01 Jun 2018 #3

    Before jumping to conclusions on WIndows Media feature issues I would like to see the logfiles as requested in the BSOD Posting Instructions. Please use the beta10 log collector provided, download the file, extract it to a folder and then double-click the Log_collector shortcut. This will open a command prompt window and you will see further instructions to press enter etc. A powershell window will also open as the tool collects data about your system. When finished you will find a zip file has been saved to your desktop. Please upload that file in your next post.
      My ComputersSystem Spec


  4. Posts : 18
    Windows 10 Pro N Version
    Thread Starter
       01 Jun 2018 #4

    philc43 said: View Post
    Before jumping to conclusions on WIndows Media feature issues I would like to see the logfiles as requested in the BSOD Posting Instructions. Please use the beta10 log collector provided, download the file, extract it to a folder and then double-click the Log_collector shortcut. This will open a command prompt window and you will see further instructions to press enter etc. A powershell window will also open as the tool collects data about your system. When finished you will find a zip file has been saved to your desktop. Please upload that file in your next post.
    Hello, sorry for late respond. Here's the zip file.
    BSOD when playing game or stressing GPU Attached Files
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       01 Jun 2018 #5

    I'm not seeing any evidence of a BSOD or crash dump files that we can analyse.

    Please post a new set of logfiles when you get a new BSOD and use the beta10 log collector provided at the bottom of the BSOD posting instructions.
      My ComputersSystem Spec


  6. Posts : 18
    Windows 10 Pro N Version
    Thread Starter
       01 Jun 2018 #6

    philc43 said: View Post
    I'm not seeing any evidence of a BSOD or crash dump files that we can analyse.

    Please post a new set of logfiles when you get a new BSOD and use the beta10 log collector provided at the bottom of the BSOD posting instructions.
    Hello, i used furmark and test cpu like 5min at the end no crash.
    After i use GPU Stress test and after couple minute i got crash and took my 20 minute to press restart button in order to open pc. Here's the log that u request. If there's no crash dump so that means i have hardware issue? When i got crash my GPU temperature was 68 and most likely i think my psu faulty (just my opinion)
    BSOD when playing game or stressing GPU Attached Files
    Last edited by Acnorogia; 01 Jun 2018 at 17:49.
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       02 Jun 2018 #7

    Please explain what you mean that it took 20mins to press the restart button? Were you holding the button in for 20min or did you have to wait 20min and during that time you kept trying to restart?
      My ComputersSystem Spec


  8. Posts : 18
    Windows 10 Pro N Version
    Thread Starter
       02 Jun 2018 #8

    philc43 said: View Post
    Please explain what you mean that it took 20mins to press the restart button? Were you holding the button in for 20min or did you have to wait 20min and during that time you kept trying to restart?
    This error or whatever its force me to shut down my pc. Im holding power button to close it and press power button again but only case working i mean fans working, mobo lights working only my keyboard/mouse lights not working and on screen it says no signal, keep pressing restart button in order to open screen with my keyboard and mouse. After i open pc i can shutdown and open whenever i want. As a conclusion sometimes it took 2-3 press in order to open my pc by pressing restart button and sometimes took more then 20 min to open it.
      My ComputerSystem Spec

  9. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       02 Jun 2018 #9

    You usually only have to hold the power button in for 4 to 5 secs to force a restart.
      My ComputersSystem Spec


  10. Posts : 18
    Windows 10 Pro N Version
    Thread Starter
       02 Jun 2018 #10

    philc43 said: View Post
    You usually only have to hold the power button in for 4 to 5 secs to force a restart.
    PC not opening properly when i crash like that only case working, force restart not working asweel, i have to press restart button several times in order to open pc
      My ComputerSystem Spec


 
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