Windows 10: My laptop gets a Stop code System_Service_Exception Blue screen error

  1.    26 May 2018 #1

    My laptop gets a Stop code System_Service_Exception Blue screen error

    Guys please help my laptop sometimes gets a blue screen error for no and random reason. I have an asus laptop windows 10 64bit. I have automatic microsoft windows update on so its always updated. I just updated all of my drivers (not sure if that's the cause of the blue screen) I have a free Bitdefender anti-virus and it never cause a problem before (not sure if that's the cause of the blue screen) the blue screen error is a stop code System_Service_Exception and I don't know what it means because I am not a tech expert. Also please don't tell me to reformat my laptop because I would like to fix the problem without resulting to reformatting and losing all of my personal files. And in case this comes useful to help me figure how to solve this problem this is my minidumpfile link: Here's my CBS log: and my system info/log collector (zip):
    Last edited by dacoolmike; 27 May 2018 at 10:29.
      My ComputerSystem Spec

  2. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       26 May 2018 #2

    Hi dacoolmike,

    1) See posting instructions.
    2) At some time the BETA log collector will replace the DM log collector.
    3) Please use the BETA log collector. (escape > open)
    4) In case there is any difficulty running the beta log collector please use the text and images in this thread: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
    5) Make sure the default language is English before running the log collector:
    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials

    6) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)
      My ComputerSystem Spec

  3.    26 May 2018 #3

    I did not understand a single thing you just said. And I'm using mobile right now which the specs part is not supported. Update: when I use sfc/ scannow it says not all corrupt files are fixed and when I use dism restorehealth an error 3107 pops out and does not finished the scan but no problems are found during safe mode only on windows normal mode. Please help.
      My ComputerSystem Spec

  4. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       26 May 2018 #4

    The BSOD forum has posting instructions.
    Please follow the posting instructions.
    Last edited by zbook; 27 May 2018 at 00:08.
      My ComputerSystem Spec

  5.    27 May 2018 #5

    There I followed the BSOD Instructions like you said now please someone help me figure this out.
      My ComputerSystem Spec

  6. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       27 May 2018 #6

    Had you attempted the BETA log collector?
    Please see post #2.
      My ComputerSystem Spec

  7. Brink's Avatar
    Posts : 32,223
    64-bit Windows 10 Pro build 18242
       27 May 2018 #7


    You are using software to bypass the activation of:

    Microsoft, Techsmith, and Adobe software

    Adobe Photoshop Image c:\program files\adobe\adobe photoshop cs5 (64 bit)\photoshop.exe/automation

    Start Menu\Programs\TechSmith Public:Start Menu\Programs\TechSmith Public

    AdobeAAMUpdater-1.0 "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" Public

    AdobeGCInvoker-1.0 "C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGCInvokerUtility.exe" Public

    We can no longer help you until you are legally activated and can prove you have removed the software above from your system.
      My ComputersSystem Spec


Related Threads
Blue Screen Stop Code in BSOD Crashes and Debugging
Every couple days my windows 10 goes to a blue screen and buzzed for a few minutes before it restarts. It says STOP CODE. I went to the event viewer after it restarted and took these two screenshots (days apart). What's going on? How do I fix it?
Got blue screen and something about stop code in BSOD Crashes and Debugging
I got an offer from Avast to install "Avast Cleanup Premium" and "Avast Premier". Prior to that I had only "Avast Pro Antivirus". Then after the install I was promted to restart my computer, and this time I got a blue screeen: "Your PC ran into a...
Solved Glitched Blue Screen on Boot(No Stop Code) in BSOD Crashes and Debugging
Okay so today when taking a look at my family PC I noticed that it had restarted and was at the Windows recovery screen, that screen you get after a few failed boots. I tried to boot the system into Windows but it just blue screened, this blue...
Hi all! I received a blue screen of death recently, however, I wasn't able to jot down the error code. I did; however, attach a copy of the BSOD zip file for review. Please let me know what you guys think it might be. :really: -Anes
I keep on getting this blue screen error when launching the game "crossfire", link laptop specs: HP Pavilion 17-g084ca Product Specifications | HP® Customer Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:21.
Find Us