Windows 10: Random BSOD while gaming

  1. Posts : 6
    Windows 10 64-bit 1703
       23 May 2018 #1

    Random BSOD while gaming

    I got random BSOD while gaming.

    My specs are:
    i5-4690k no oc
    msi z97 gaming 5
    4x4gb kingston ram
    sapphire rx 560 2gb

    It won't occur back to back, but it happens in every 2-3 weeks.I wonder what causes it and how can I resolve it.

      My ComputerSystem Spec

  2. Posts : 6
    Windows 10 64-bit 1703
    Thread Starter
       26 May 2018 #2

    It happened today too. Here is dump file.052618-43750-01.rar
      My ComputerSystem Spec

  3. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       26 May 2018 #3

    Please follow the BSOD posting instructions. The more history we can access via the logfiles will help in analysing random events.
      My ComputersSystem Spec

  4. Posts : 6
    Windows 10 64-bit 1703
    Thread Starter
       26 May 2018 #4

    philc43 said: View Post
    Please follow the BSOD posting instructions. The more history we can access via the logfiles will help in analysing random events.
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       26 May 2018 #5

    I've had a look at the crash dump and logs and it looks like there is quite a lot of USB related data transfer going on at the time of the crash. There is a USB PNP driver that could be causing you problems for a C-Media Electronics device. The driver is CM10864.sys - see if it can be updated.

    Start memory scan  : 0xfffff80005eab138 ($csp)
    End memory scan    : 0xfffff80005eacfb0 (DPC Stack Base)
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
                   rsp : 0xfffff80005eab138 : 0xfffff800039b8829 : nt!KiBugCheckDispatch+0x69
    0xfffff80005eab138 : 0xfffff800039b8829 : nt!KiBugCheckDispatch+0x69
    0xfffff80005eab238 : 0xfffff80641603301 : afd!AFDETW_TRACEDATA_INDICATION+0x61
    0xfffff80005eab278 : 0xfffff800039b4ad2 : nt!KiPageFault+0x4d2
    0xfffff80005eab280 : 0xffff9106a216a6a0 :  Trap @ fffff80005eab280
    0xfffff80005eab288 : 0xfffff8064041a4d9 : NETIO!RtlCopyMdlToMdl+0x109
    0xfffff80005eab358 : 0xfffff80641603626 : afd!AfdBufferReceiveDatagram+0x106
    0xfffff80005eab388 : 0xfffff806448ceb65 : USBXHCI!Bulk_Stage_MapIntoRing+0x69d
    0xfffff80005eab398 : 0xfffff8063f72513a : Wdf01000!FxNonPagedObject::Unlock+0x1a
    0xfffff80005eab7a8 : 0xfffff80642833e52 : dxgmms2!McGenEventWriteKM+0x7a
    0xfffff80005eab7b8 : 0xfffff8063f753ce5 : Wdf01000!imp_WdfDeviceWdmGetDeviceObject+0x65
    Unable to load image atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    0xfffff80005eab838 : 0xfffff806449233c0 : ucx01000!Urb_LegacyTransferUrbCompletion
    0xfffff80005eab848 : 0xfffff80644923ef6 : ucx01000!UrbHandler_USBPORTStyle_Legacy_BulkOrInterruptTransfer+0x1f6
    0xfffff80005eab998 : 0xfffff806417fa976 : dxgkrnl!ADAPTER_DISPLAY::DdiSetVidPnSourceAddressWithMultiPlaneOverlay3+0x12a
    0xfffff80005eab9e8 : 0xfffff8063f72792d : Wdf01000!FxDevice::DispatchWithLock+0x5fd
    0xfffff80005eaba38 : 0xfffff806417fda49 : dxgkrnl!ADAPTER_DISPLAY_DdiSetVidPnSourceAddressWithMultiPlaneOverlay3+0x9
    0xfffff80005eaba58 : 0xfffff80642837690 : dxgmms2!VidSchiExecuteMmIoFlipMultiPlaneOverlayAtISR3
    0xfffff80005eaba68 : 0xfffff806428376bf : dxgmms2!VidSchiExecuteMmIoFlipMultiPlaneOverlayAtISR3+0x2f
    0xfffff80005eaba78 : 0xfffff8064283cee0 : dxgmms2!VidSchiSetupMmIoFlipMultiPlaneOverlay3+0x194
    0xfffff80005eaba98 : 0xfffff800039a68d2 : nt!KeSynchronizeExecution+0x42
    0xfffff80005eabad8 : 0xfffff806417e1b66 : dxgkrnl!DpSynchronizeExecution+0xa6
    0xfffff80005eabae8 : 0xfffff80642837690 : dxgmms2!VidSchiExecuteMmIoFlipMultiPlaneOverlayAtISR3
    0xfffff80005eabb28 : 0xfffff80642837563 : dxgmms2!VidSchiExecuteMmIoFlipMultiPlaneOverlay3+0x19f
    0xfffff80005eabb88 : 0xfffff80027703e78 : Ndu!NduNblNotifyCallback+0xa8
    0xfffff80005eabc98 : 0xfffff8063f74208e : Wdf01000!FxIrp::SetCompletionRoutineEx+0x36
    0xfffff80005eabce8 : 0xfffff8063f72792d : Wdf01000!FxDevice::DispatchWithLock+0x5fd
    0xfffff80005eabd80 : 0xfffff806448c5c00 : USBXHCI!Isoch_EP_StartMapping+0x70
    0xfffff80005eac678 : 0xfffff8064281d85f : dxgmms2!VidSchUnwaitFlipQueue+0x25f
    0xfffff80005eac6e8 : 0xfffff80642819165 : dxgmms2!VidSchiProcessDpcCompletedPacket+0x785
    0xfffff80005eac788 : 0xfffff8063f7b5d73 : Wdf01000!imp_WdfIoQueueRetrieveNextRequest+0x53
    0xfffff80005eac7b8 : 0xfffff806448cd8b7 : USBXHCI!Bulk_RetrieveNextStage+0x12b
    0xfffff80005eac838 : 0xfffff806448cc6ed : USBXHCI!Bulk_MappingLoop+0xe5
    0xfffff80005eac888 : 0xfffff8064281f4a2 : dxgmms2!VidSchDdiNotifyDpc+0x202
    0xfffff80005eac8d8 : 0xfffff806448cd50a : USBXHCI!Bulk_ProcessTransferEventWithED1+0x4ae
    0xfffff80005eac938 : 0xfffff806417e1c72 : dxgkrnl!DxgNotifyDpcCB+0x72
    0xfffff80005eac968 : 0xfffff8000391bb51 : nt!ExInterlockedRemoveHeadList+0x31
    0xfffff80005eaca10 : 0xfffff80005eace70 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eaca78 : 0xfffff80003866694 : nt!KeReleaseSemaphore+0xa4
    0xfffff80005eacb08 : 0xfffff80005eace70 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacc08 : 0xfffff806417e1f3b : dxgkrnl!DpiFdoDpcForIsr+0x5b
    0xfffff80005eacc18 : 0xfffff8063f721fad : Wdf01000!FxInterrupt::_InterruptDpcThunk+0x9d
    0xfffff80005eacc58 : 0xfffff8000386ccc7 : nt!KiExecuteAllDpcs+0x2e7
    0xfffff80005eaccb0 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacd38 : 0xfffff80005eaccb0 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacd98 : 0xfffff8000386c31b : nt!KiRetireDpcList+0x1db
    0xfffff80005eace70 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eace80 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eace90 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacea0 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eaceb0 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacec0 : 0xfffff8000389f4a0 : nt!PpmCheckRun
    0xfffff80005eaced0 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacee0 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacef0 : 0xfffff80640a32830 : CLASSPNP!TransferPacketRetryTimerDpc
    0xfffff80005eacf00 : 0xfffff80640e93d80 : ndis!ndisInterruptDpc
    0xfffff80005eacf10 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    0xfffff80005eacf20 : 0xfffff806417e1ee0 : dxgkrnl!DpiFdoDpcForIsr
    Unable to load image CM10864.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for CM10864.sys
    *** ERROR: Module load completed but symbols could not be loaded for CM10864.sys
    0xfffff80005eacf40 : 0xfffff806417fb4d0 : dxgkrnl!DxgkpComponentIdleListTimerDpc
    0xfffff80005eacf50 : 0xfffff80647b758e0 : portcls!CServiceGroup::ServiceDpc
    0xfffff80005eacfa8 : 0xfffff800039ad655 : nt!KxRetireDpcList+0x5
      My ComputersSystem Spec

  6. Posts : 6
    Windows 10 64-bit 1703
    Thread Starter
       28 May 2018 #6

    Can you check this one too? I uninstalled C-media driver because there is no new driver exists there.
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       29 May 2018 #7

    In my post #5 you can also see that another driver is shown as misbehaving. It is the graphics display driver atikmpag.sys. This driver is still showing up in your latest crash dump.

    You are already using the latest driver but it might be that it needs reinstalling. Please try the following: uninstall everything for the graphics card using Display Driver Uninstaller. Then reinstall using the driver recommended by your graphics card manufacturer. Just install the driver only rather than all the control software for now.
      My ComputersSystem Spec


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