Windows 10: BSOD Critical Structure Corruption ntoskrnl.exe


  1. Posts : 3
    Windows 10 Professional
       17 May 2018 #1

    BSOD Critical Structure Corruption ntoskrnl.exe


    Link to the minidump and genuine.txt from running
    Code:
    licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /Q
    https://drive.google.com/open?id=1pX...HdDsolOr0tkibR
    Genuine.txt
      My ComputerSystem Spec

  2.    17 May 2018 #2

    Here is a screenshot of the results of analyzing your DMP file:

    Click image for larger version. 

Name:	1.jpg 
Views:	6 
Size:	498.0 KB 
ID:	189125

    Here's a link to the whocrashed program: http://www.resplendence.com/whocrashed
      My ComputerSystem Spec


  3. Posts : 3
    Windows 10 Professional
    Thread Starter
       17 May 2018 #3

    What about it? I already saw it.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,229
    Windows 10 Pro X64 17134.191
       17 May 2018 #4

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec


  5. Posts : 3
    Windows 10 Professional
    Thread Starter
       17 May 2018 #5
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,229
    Windows 10 Pro X64 17134.191
       18 May 2018 #6

    Got it, thanks.

    Dump doesn't tell me much, but looking at the msinfo32.nfo file, I see 3487 occurrence(s) of entries like this in the WerFault data:
    Code:
    5/17/2018 3:28 PM
    Application Error
    Faulting application name: MSIDDRService.exe, version: 3.0.0.16, time stamp: 0x58a41e28
    Faulting module name: MSIDDRService.exe, version: 3.0.0.16, time stamp: 0x58a41e28
    Exception code: 0xc000041d
    Fault offset: 0x00026eaf
    Faulting process id: 0xe04
    Faulting application start time: 0x01d3edf3a366e3f3
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: af48b506-5f9f-4e90-85f5-267a5f80cdf0
    Faulting package full name:
    Faulting package-relative application ID:
    The genuine MSIDDRService.exe file is a software component of MSI Command Center by MSI.
    MSI Command Center is a hardware configuration and monitoring utility. MSIDDRService.exe runs a process that monitors DRAM (dynamic random access memory) frequency and voltage. This is not an essential Windows process and can be disabled if known to create problems.

    Disable it for now and see if that has a positive effect on your system.

    If you get any more BSODs, please run the collection tool again and upload the zip file here.
      My ComputersSystem Spec


 

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