Windows 10: BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b / Frequent game crashes

  1.    13 May 2018 #1

    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b / Frequent game crashes


    Recently for the past 3-4 days all of my games have been crashing at random times while playing them (Rocket League, Fortnite, R.U.S.E), on top of that after updating all of my drivers I have gotten a couple blue screen of deaths instead of the game crashing, however crashing has happened a lot more than the BSOD. I suspect it is a graphics card problem as I don't have any issues outside of video games, I have clean installed all of my graphic drivers using Geforce Experience but the issue still persists.

    I have had this computer for well over a year now without issues but suddenly this problem has occurred, any ideas?

    BSOD dmp:

    https://gyazo.com/a61ee6f3b16972d844a817b0d020999d (this one happened while playing Fortnite)

    https://gyazo.com/2b21ba024eea28332025a8e651a4c35d (this one happened while playing R.U.S.E)

    Specs:

    CPU I7 7700K not overclocked
    GPU GTX 1080
    Motherboard ASUS MAXIMUS IX HERO
    RAM Corsair 16GB Vengeance LPX DDR4 2400MHz 2x8
    OS Windows 10 Home 64 bit
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       14 May 2018 #2

    Have a look at your Reliability History to see what was updated or changed 4 days ago.

    View Reliability History in Windows 10

    This should provide some clues as to what might have changed and allow you to revert those changes or investigate further.

    If you still need help then you will need to post the full set of logfiles as requested at the top of the page.
      My ComputersSystem Spec

  3.    14 May 2018 #3

    Had a look at Reliability History and nothing out of the ordinary other than I updated all of my drivers, although my games did crash before this but they never caused a BSOD.

    I have attached the logfiles as requested, hopefully they are of use.
    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b / Frequent game crashes Attached Files
      My ComputerSystem Spec

  4.    17 May 2018 #4

    I'm still having issues, no one knows the answer? I have tried multiple ways to troubleshoot the problem,

    I have:

    Tested each RAM stick individually for errors with memtest, passed

    Used DDU to clean install the video drivers

    Updated Windows

    Driver verifier

    Yet I still BSOD while playing video games. I have attached some of my dmp files to this post.
    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b / Frequent game crashes Attached Files
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       17 May 2018 #5

    Your report shows that you are using improperly activated software - Adobe photoshop etc.

    This forum's Rules clearly state that help will not be provided to those using Non genuine software installations.

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
      My ComputersSystem Spec


 

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