Hi Community,
on 11 april I suddenly got a bsod with the error: DRIVER_IRQL_NOT_LESS_OR_EQUAL ( nwifi.sys )
My question is, what was the cause of the bsod, and how can I fix this error?
things I've already done: updated all driver and ran windows memory diagnostics tool, showed no errors.
Here's a link to minidump, memory.dmp, msinfo32 and dxdiag files.
https://1drv.ms/u/s!AvDOiESpsuL-gzgUiGG8YSMGlEHg
Please also provide the full set of logfiles as instructed - use the beta10 log collector for best results.
Oh, I'm sorry.
I forgot to read instructions.
I ran both tools, here are the files.
Hi Ouahib12,
The callstack is basically the same for the thread where the crash occurs in all of the dumps:It could be the wifi driver needs to be updated. This page has a link to an unofficial site which does a better job of offering the latest Atheros drivers than most OEMs. However, based on how infrequently the bugcheck seems to happen and the function name being called when it crashes, I'm wondering if you have a wifi printer that doesn't get used very often. If so, I'd recommend checking for updated printer software/drivers.Code:2: kd> kL # Child-SP RetAddr Call Site 00 ffffd001`f7d73188 fffff803`dbfe66e9 nt!KeBugCheckEx 01 ffffd001`f7d73190 fffff803`dbfe4f3a nt!KiBugCheckDispatch+0x69 02 ffffd001`f7d732d0 fffff801`1ccf65db nt!KiPageFault+0x23a 03 ffffd001`f7d73460 fffff801`1ccf75f3 nwifi!Dot11ReceiveM1+0xbe7 04 ffffd001`f7d736a0 fffff801`1cce3871 nwifi!IoctlSetPMK+0x387 05 ffffd001`f7d73710 fffff801`1cce2861 nwifi!IoctlProcessIO+0x135 06 ffffd001`f7d73770 fffff801`1ccec578 nwifi!IoctlSerializeIO+0xc9 07 ffffd001`f7d737a0 fffff801`1a8f518c nwifi!Dot11DispatchDevCtrl+0x78 08 ffffd001`f7d737e0 fffff803`dc32421b ndis!ndisDummyIrpHandler+0x88 09 ffffd001`f7d73810 fffff803`dc32517d nt!IopSynchronousServiceTail+0x32b 0a ffffd001`f7d738e0 fffff803`dc2efaca nt!IopXxxControlFile+0xdad 0b ffffd001`f7d73a20 fffff803`dbfe63b3 nt!NtDeviceIoControlFile+0x56 0c ffffd001`f7d73a90 00007fff`93fe074a nt!KiSystemServiceCopyEnd+0x13 0d 00000095`276fef68 00000000`00000000 0x00007fff`93fe074a
Thanks for your answer,
I updated my wifi driver to the latest version on the unofficial site after I got my first bsod.
It didn’t take too long before the second bsod came up again.
My wifi driver is still updated by now, but my laptop keeps bluescreening.
I’m not using a wifi printer, I only use my laptop for college.
Also, my internet speed drops heavily before the bsod pops up.
And what I forgot to mention was that I installed tunnelbear recently. It also installed an adapter ( Tunnelbear Adapter ), does this have anything to do with the error I’m facing?
The computer has Windows 8.1.
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.180309-0600)
Please use our sister website for Windows 8:
Windows 8 Help Forums
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