Windows 10: BSOD playing Battlefield bad company 2


  1. Posts : 37
    Microsoft Windows 10 Home
       05 May 2018 #1

    BSOD playing Battlefield bad company 2


    The bsod happened few hours ago first time after some days with strange stuff.
    Most of the times it was when playing the game, Some beeps sometimes the game frozen and I had to restart the pc or shutdown the game somehow with task manager.

    Sometimes I saw strange things on screen for example once before the game crashed I saw for a second all the text in the game and I was in the main menu changed to text. I saw the word text in any place.

    I can't remember every event but I had some crashes with the game and some beeps or strange behaviour when not playing.


    The bsod was something with sad smiley and said it's collecting information about the problem then after 2-3 seconds the pc restarted.


    I can't tell if it's software maybe a virus problem or some hardware problem.


    I just watched now the Event Viewer and I see 8 events errors all of them the same error and they all happened at the time of the bsod more or less same time. This is the only errors events I see.

    The last one is:

    The first one was at time: 4:51:58 the last one at: 4:55:06

    Fault bucket 1862497463615552698, type 5
    Event Name: MpTelemetry
    Response: Not available
    Cab Id: 0


    Problem signature:
    P1: Windows Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24)
    P2: 4.14.17639.18041
    P3: TimeOut
    P4: 1.1.14800.3
    P5: fixed
    P6: 8 / 2049+
    P7: 10 / not boot
    P8:
    P9:
    P10:


    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC78.tmp.WERInternalMetadata.xml


    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Windows Defender_a8396cc8d50b82c0d5bc9acd6ef061a1dc155a_00000000_0d3adedd


    Analysis symbol:
    Rechecking for solution: 0
    Report ID: 6cb8fe6a-f6b5-4bb8-96d0-ccdc713ad101
    Report Status: 268435456
    Hashed bucket: 857291c0bd538d6979d8eb9341defcba
    BSOD playing Battlefield bad company 2 Attached Files
    Last edited by Chocolade; 05 May 2018 at 23:15.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       08 May 2018 #2

    There are no crash dump files in the logs. You need to try and collect some so that we can diagnose the problem. You may need to make some changes to your settings in order for this to happen.

    Enable or Disable BSOD Automatic Restart in Windows 10

    Disabling the automatic restart gives you a chance to see the message and capture it with a camera so that you can post it here as an image.

    Configure Windows 10 to Create Minidump on BSOD

    Checking these settings makes sure you are saving the mini-dumps - use the automatic memory dump setting.
      My ComputersSystem Spec


 

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