BSOD WHEA Uncorrectable Error when running games.

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  1. Posts : 22,764
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Apr 2018 #11

    The settings for Windows driver verifier can be modified.
    Either the number of drivers tested at one time or the number of tests performed.
    Turn on Windows driver verifier using the test settings in this link:
    Enable and Disable Driver Verifier in Windows 10 Windows 10 Tutorials

    The link from Microsoft had approximately 19 tests running.
    The link from Ten Forums has approximately 3 tests running.
    If you are able to recover using just 3 tests, the number of tests will be increased so that all drivers are exposed to the same tests over time.
      My ComputerSystem Spec


  2. Posts : 22,764
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Apr 2018 #12

    When you select drivers from a list > click on the column heading: provider > this should sort all of the drivers > then check all drivers that are not Microsoft drivers.
    So you will be testing all drivers with 3 tests.
    Again if you are able to recover you will then add tests (3 - 4 at a time) while always maintaining the first 3 tests.
      My ComputerSystem Spec


  3. Posts : 13
    Windows 10 64-bit Home version 10.0.16299
    Thread Starter
       24 Apr 2018 #13

    Whoops, missed that link the first time. Giving it another go I'm restarting and I now have the proper verifier settings in there.
      My ComputerSystem Spec


  4. Posts : 13
    Windows 10 64-bit Home version 10.0.16299
    Thread Starter
       24 Apr 2018 #14

    New crash log


    So it finally crashed again after several hours of running two different games, then when I walked away and left it basically on desktop without running any intensive programs it crashed. I'm trying to run the dump file through the log collector, but now the log collector doesn't seem to work, when I open it it looks like a red error message paragraph is flashing at the top too quickly to read, then the window closes itself even when I run as administrator. I'm also not totally certain what the verifier is doing in the background or how to collect any information from it.

    EDIT: Figured out log collector and am attaching newest dump file.
    BSOD WHEA Uncorrectable Error when running games. Attached Files
    Last edited by CHeinz; 24 Apr 2018 at 20:56. Reason: Figured out log collector
      My ComputerSystem Spec


  5. Posts : 22,764
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Apr 2018 #15

    The bugcheck on the BSOD mini dump was WHEA 0x124
    There was no memory dump.

    Code:
    Common Platform Error Record @ ffffc506708fe8f8-------------------------------------------------------------------------------Record Id     : 01d3dc337f26bfbaSeverity      : Fatal (1)Length        : 928Creator       : MicrosoftNotify Type   : Machine Check ExceptionTimestamp     : 4/25/2018 1:19:55 (UTC)Flags         : 0x00000002 PreviousError===============================================================================Section 0     : Processor Generic-------------------------------------------------------------------------------Descriptor    @ ffffc506708fe978Section       @ ffffc506708fea50Offset        : 344Length        : 192Flags         : 0x00000001 PrimarySeverity      : FatalProc. Type    : x86/x64Instr. Set    : x64Error Type    : BUS errorOperation     : GenericFlags         : 0x00Level         : 3CPU Version   : 0x0000000000600f20Processor ID  : 0x0000000000000000===============================================================================Section 1     : x86/x64 Processor Specific-------------------------------------------------------------------------------Descriptor    @ ffffc506708fe9c0Section       @ ffffc506708feb10Offset        : 536Length        : 128Flags         : 0x00000000Severity      : FatalLocal APIC Id : 0x0000000000000000CPU Id        : 20 0f 60 00 00 08 06 00 - 0b 32 98 3e ff fb 8b 17                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00Proc. Info 0  @ ffffc506708feb10===============================================================================Section 2     : x86/x64 MCA-------------------------------------------------------------------------------Descriptor    @ ffffc506708fea08Section       @ ffffc506708feb90Offset        : 664Length        : 264Flags         : 0x00000000Severity      : FatalError         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)  Status      : 0xf600000000070f0f  Address     : 0x00000000d0009d40  Misc.       : 0x0000000000000000
    The logs had displayed another bug check.

    How many active tests are there now at one time with Windows driver verifier?
      My ComputerSystem Spec


  6. Posts : 13
    Windows 10 64-bit Home version 10.0.16299
    Thread Starter
       24 Apr 2018 #16

    There are 3 active tests on every non-windows driver, just like in the link. Are there more tests I need to add in?
      My ComputerSystem Spec


  7. Posts : 22,764
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Apr 2018 #17

    Yes
    View the Microsoft link.
    On this link there are approximately 19 tests.
    So always maintain the 3 tests and increase 3 - 4 tests every 2 hours so that you eventually use all of the tests to test all of the non-Microsoft drivers. If you have problems you can remove some tests but make sure you maintain the initial 3 tests and rotate the rest of tests if necessary. The goal is to have all of the non-Microsoft drivers tested with all 19 tests. The more that you can use at any one time the better.
      My ComputerSystem Spec


  8. Posts : 13
    Windows 10 64-bit Home version 10.0.16299
    Thread Starter
       24 Apr 2018 #18

    Ok I've added a few more tests and made sure it's running with the elevated command prompt. So now when I crash it will give additional information in the dump file if it detects a problem with one of the drivers? There's nothing else I need to manually do myself with it?
      My ComputerSystem Spec


  9. Posts : 22,764
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Apr 2018 #19

    If you can run all 19 tests at the same time and produce more BSOD that is the best option. You must be able to turn off the tool with each BSOD. As more BSOD dump files debugged there will be more information about the misbehaving drivers or malfunctioning hardware.
      My ComputerSystem Spec


  10. Posts : 13
    Windows 10 64-bit Home version 10.0.16299
    Thread Starter
       25 Apr 2018 #20

    New log and what was crashing


    With every test running on the driver verifier, I was given two different BSODs. First, I was given:

    Stop code: DRIVER VERIFIER DETECTED VIOLATION
    What failed: AvidMBox.sys

    I already knew that this is my audio interface for pro tools, so I removed it and the security dongle from their respective usb slots in the back, then I was given another one that now said:

    Stop code: DRIVER VERIFIER DETECTED VIOLATION
    What failed: GM312Fltr.sys

    A quick google search led me to believe that was probably my gaming mouse, so I unplugged that and finally was able to boot windows, as the verifier /reset and /bootmode commands did not work as they're meant to and I couldn't disable the verifier, so I just kept removing the supposed problem devices.

    Right now I'm using a spare mouse that doesn't seem to crash it while I disable the tests for the moment and I included the newest dump file after these errors, thought curiously it said "0kb" next to this dmp file so I hope it has additional info and isn't just empty. I have however had a hard time getting it to crash organically since yesterday, as it no longer seems to crash after a brief time running games or other intensive software.
    BSOD WHEA Uncorrectable Error when running games. Attached Files
      My ComputerSystem Spec


 
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