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#11
Do you think update files would collectively free up that much space ?..i did press cancel because it seemed to take so long
Do you think update files would collectively free up that much space ?..i did press cancel because it seemed to take so long
I'm not saying it would free up all that space but I wanted to point out that you have to wait for 20 minutes or more for the process to complete, if it has not been done for a while it will take a long time before it eventually finishes.
Also I am still not clear what step you actually got to in the clean boot process.
I basically disabled everything, the best it would do is boot into safe mode on the administrator account
Did you try to setup msconfig to disable all non-Microsoft services & start-ups and boot normally? If this did not work it proves that a Microsoft driver or service is causing the bsod.
I believe I disabled Microsoft services, I opted not to hide them and then disabled all, though there were some with ticks I couldn't disabled
Please try the clean boot tutorial again and follow the steps exactly and let me know what happens. Disabling all the Microsoft services is not the way to do it.
I think the problem I might have running the logger is that this is a surface pro book, in ms infinite wisdom they omitted the ethernet port and I don't think safe mode with networking will extend to the WiFi
Ok, so i cant use the beta logger as i cant physically get it onto the surface book as there is no ethernet port and wifi is not included in "safe mode with networking"?
So i will persevere with a clean boot.
When you say successfully boot, i take it you mean that the laptop is working as normal, ie, boots straight away without BSOD or safe mode ? if so then no, it goes BSOD and i have to boot safe mode againIf you have successfully booted in part 1 you now know it is one of the services or startup programs that prevents you booting Windows normally.
I have now shown all microsoft services and disabled them all and all startup items, it still will not boot other than safe mode.
All i really want to do is get my files off then reset it. Can i do it in safe mode? its got to be easier then all this
In safe mode you will still be able to access all your files and but I am not sure how you are going to save them if you can't connect a USB drive or transfer them to a networked drive or cloud storage. Safe mode with networking requires a wired connection. I am not familiar with the Surface Book - is there any connection you can make to an external drive?