BSOD when starting up PC, but then it restarts fine Solved

  1.    20 Apr 2018 #1

    BSOD when starting up PC, but then it restarts fine


    Hello,

    I recently got a new GPU and fresh installed the drivers. For the first day, the PC booted up fine and there were no errors, but in the coming days after, when I start up the PC, it crashes with just a black screen (before entering windows login screen), then restarts normally with no errors.

    By checking BlueScreenView, the bug check string is MULTIPLE_IRP_COMPLETE_REQUESTS, and I assume the files that are affecting it is ntoskrnl.exe and nvlddmkm.sys.

    I have also uploaded the crash logs in the attachment.

    Thanks!
    BSOD when starting up PC, but then it restarts fine Attached Files
      My ComputerSystem Spec


  2. Posts : 198
    Windows 10 Pro
       21 Apr 2018 #2

    multiple_irp_complete_requests on windows 8.1 - Microsoft Community

    Bit of an old post but worth having a look at. Suggests removing LogmeIn if you have it installed?
      My ComputerSystem Spec

  3.    21 Apr 2018 #3

    kingtez1984 said: View Post
    multiple_irp_complete_requests on windows 8.1 - Microsoft Community

    Bit of an old post but worth having a look at. Suggests removing LogmeIn if you have it installed?
    I don't have it installed, sadly.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       24 Apr 2018 #4

    Hi awesomealvin,

    When did you install the GPU?

    Have you recently cleaned up your partitions to reserve space?
      My ComputersSystem Spec

  5.    25 Apr 2018 #5

    axe0 said: View Post
    Hi awesomealvin,

    When did you install the GPU?

    Have you recently cleaned up your partitions to reserve space?
    It was installed on the 16th, so 10 days ago from this reply.

    Cleaned my partitions as in hard drives? I haven't really cleaned them, but they've got plenty of space left. SSD where Windows is installed has over 100gb free space.

    Also to mention, I haven't got the crash two days after my previous reply. I haven't uninstalled or installed anything though, so I am sort of confused as to why it's not crashing anymore. Though if it does happen again, I'd still like to know what is causing it.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       26 Apr 2018 #6

    Your hard drives yes, I say 'partition' as that is what you see in Windows Explorer.I asked, because there's only 1 dump present whilst your eventlog shows multiple crashes.
    Code:
    2018-04-21T13:56:43.592        The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000044 (0xffff9b04a0acd060, 0x000000000000120c, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 1a038bb1-eeb0-4284-81a3-913eebba2496.
    2018-04-20T12:16:06.500        The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000044 (0xffffb104aa5439d0, 0x000000000000120c, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: fb91b348-26b5-4813-b247-8e39fc2fff2d.
    2018-04-17T23:10:26.663        The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffd70d8f8f5060, 0xffffd40ea6a5ac40, 0xffffd70d897da1d0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: a0562a40-6b42-405e-91bb-45d213b4084f.
    2018-03-29T17:14:13.915        The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000119 (0x0000000000000005, 0xffffb383725fb000, 0xffffb383725658f0, 0x000000000000000c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 09166212-5876-4d71-81c0-9faa50d56f15.
    2018-02-11T17:16:43.982        The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8039ea7b370, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\021118-12062-01.dmp. Report Id: 83ae1682-196c-49c8-b4c5-3b5a385f0ec8.
    Due to the nature of the crash, I can't say with certainty if what I think is correct, but it looks like there are issues with the Focusrite USB device or its software.
    The common meaning of this crash is that there is 1 resource (as a somewhat better description for IRP) that 2 drivers both believe they own. 1 of them succeeds in using the resource and the other fails. In such situations the second driver covers the tracks of the first driver making it difficult to find the first one. Although there's only a minidump, which means the dump can't be analyzed in a matter a complete kernel dump can, it's very likely to be the Focusrite device or software as there are lots of USB related calls.
      My ComputersSystem Spec

  7.    28 Apr 2018 #7

    The Focusrite USB device is for my sound as I am using studio monitors. Is there a way to possibly prevent further crashes regarding the issue? I would assume reinstalling drivers?
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       29 Apr 2018 #8

    Either reinstalling the driver or updating it usually does the trick yes.
      My ComputersSystem Spec


 

Related Threads
So I built me a new rig today, and slapped my Win 10 copy in clean on a new SSD. Well whenever I try to use my GPU I get a few minutes maybe then a BSOD. When I take the GPU out and plug my monitor into the motherboard it seems to work fine.
Hi there, I'm not sure where else to turn, as I've done lots of other 'fixes' (re-install drivers and clean install of Windows) but this BSOD never seems to go away. As the title states, it ONLY happens when I'm on the program Second Life, and it...
BSOD once a day, then fine after reboot in BSOD Crashes and Debugging
Hey I'm getting a BSOD once a day or every time my computer has been turned off for longer than just a reboot. When the computer reboots after the BSOD it runs just fine with no incidents until the next time its turned off for a bit. IIRC it...
Solved BSOD on startup, operates fine after reboot in BSOD Crashes and Debugging
I am having issues with a home built pc that I have not been able to resolve on my own. BSOD happens on startup almost every time. PC bsod then reboots and operates normally. Any information you can provide regarding what is causing this and steps...
Hi, Have an office computer which bluescreens daily after a certain period of time, but then is fine for the rest of the working day. BSOD shows CRITICAL_STRUCTURE_CORRUPTION, and bluescreenview shows plenty of ntoskrnl.exe+ 14e2a0 Any...

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:51.
Find Us