Windows 10: BSOD happens when I am not at my PC.

  1.    16 Apr 2018 #1

    BSOD happens when I am not at my PC.


    I have recently installed a new PC which I use only for basic browsing and some work, apart from connecting to my office PC to work on that. However, everytime I come back to use it, it states that the PC has recovered from a serious error and shuts down again.

    I have run the program suggested and hopefully attach the zipped file to this post.

    I play no games on the machine, do very little with it at all apart from printing!

    Thanks in anticipation!
    BSOD happens when I am not at my PC. Attached Files
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       16 Apr 2018 #2

    Hello JakiDF,

    The BSOD is shown as:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.

    Probably caused by : rtwlane.sys ( rtwlane!WDI_FreeRxFrame+ea )

    Your system has this driver with date: Tue Nov 15 05:46:15 2016 Ver 2023.43.914.2016
    See if you can update the Realtek Wireless LAN adapter driver to a more recent one. The HP website shows a newer version: 2023.66.1104.2017
      My ComputersSystem Spec

  3.    16 Apr 2018 #3

    Thank you for this - I have updated the driver and will now see what happens!

    Fab response time. :)

    philc43 said: View Post
    See if you can update the Realtek Wireless LAN adapter driver to a more recent one. The HP website shows a newer version: 2023.66.1104.2017
      My ComputerSystem Spec


 

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