BSOD's related to memory / drivers, increasing in frequency

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  1. Posts : 24,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #51

    The BSOD mini dump debugging did not display a misbehaving driver.
    The BSOD memory dump debugging displayed a recurrent misbehaving driver: nvlddmkm

    This BSOD was with Nvidia GPU: version 23.21.13.8813
    Code:
    Driver    c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvlddmkm.sys (23.21.13.8813, 16.15 MB (16,936,048 bytes), 04/26/18 19:11)
    Code:
    nvlddmkm.sys Fri Oct 27 10:49:39 2017 (59F35593)
    See if you can find a friend, neighbor, relative, or local computer store to swap the Nvidia GPU card.
    1) Remove the Nvidia GPU hardware and only use the Intel GPU until you find another card to swap
    2) Swap the Nvidia GPU and perform two tests:
    3) Test another Nvidia GPU in the problematic computer
    4) Test the problematic GPU card in another computer
      My ComputerSystem Spec

  2.    #52

    After removing the Nvidia GPU I have had two crashes today. The beta log and memory dump have been added to the dropbox file under today's date:
    https://www.dropbox.com/sh/kvbhaxc5b...RaKhXRq5a?dl=0
      My ComputerSystem Spec


  3. Posts : 24,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #53

    1) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Windows 10 Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 Windows 10 Tutorials


    2) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Windows 10 Tutorials
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 Windows 10 Tutorials
      My ComputerSystem Spec

  4.    #54

    Should I run the FurMark GPU stress test with the Nvidia card re-installed?
      My ComputerSystem Spec


  5. Posts : 24,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #55

    Please run only with the Intel graphics.
      My ComputerSystem Spec

  6.    #56

    Furmark screenshot and XML log have been added, as well as a screenshot of the Prime95 test with corresponding CPU temperature. During both tests I did not observe the CPU temp going above 73C.

    https://www.dropbox.com/sh/kvbhaxc5b...RaKhXRq5a?dl=0
      My ComputerSystem Spec


  7. Posts : 24,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #57

    So far 3 days without crashes?
    And with stress tests?
    Have you looked into finding a Nvidia GPU card to swap?
    Perhaps a friend, neighbor, relative, or local computer store?

    Open the BIOS and using a camera or smart phone camera take pictures and post images for:
    PSU voltages in BIOS
    What are the BIOS 3.3, 5 and 12 voltage values?
    What are the CPU voltage and frequency?
      My ComputerSystem Spec

  8.    #58

    There was one crash during the Furmark test, and others in the last few days.

    I do not have another card to swap in from a friend, etc.

    A snapshot of the BIOS CPU information has been added to the dropbox:
    https://www.dropbox.com/sh/kvbhaxc5b...RaKhXRq5a?dl=0
      My ComputerSystem Spec


  9. Posts : 24,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #59

    For every BSOD please run the beta log collector and post a new zip into the thread.
    And for every BSOD open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > zip > post a one drive or drop box share link into the thread
      My ComputerSystem Spec

  10.    #60

    Beta log and memory dump from today's crash have been added to the Dropbox folder:
    https://www.dropbox.com/sh/kvbhaxc5b...RaKhXRq5a?dl=0
      My ComputerSystem Spec


 
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