BSOD's related to memory / drivers, increasing in frequency

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  1. Posts : 25,063
    windows 10 professional version 1607 build 14393.969 64 bit
       #141

    1) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    3) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
    MemTest86+ - Test RAM
      My ComputerSystem Spec

  2.    #142

    CCleaner settings:
    Attachment 199101

    Startup and Recovery Settings:
    Attachment 199102

    I have already run Memtest86+ 5.01 with each RAM stick in each slot on the motherboard for at least 10 passes each, some as high as 32. No errors were found in any of the eight tests.
      My ComputerSystem Spec


  3. Posts : 25,063
    windows 10 professional version 1607 build 14393.969 64 bit
       #143

    For Ccleaner uncheck:
    a) Windows Log Files

    For startup and recovery system failure:
    a) uncheck automatically restart
    b) reboot

    Memtest is faster that Memtest86+ version 5.01.
    They have different algorithms.
    This is to doublecheck the RAM / DIMM / MB
    The testing can be performed overnight.
    Run Memtest version 7.5 and post images of the test results into the thread.
    MemTest86 - Official Site of the x86 Memory Testing Tool

    For any BSOD post:
    a) a new BETA log collector zip
    b) c:\windows\memory.dmp > zip > one drive or drop box share link
      My ComputerSystem Spec

  4.    #144

    Latest round of crash dumps attached.

    Memory dump:
    https://www.dropbox.com/s/iyr8q85ccs...180908.7z?dl=0
      My ComputerSystem Spec


  5. Posts : 25,063
    windows 10 professional version 1607 build 14393.969 64 bit
       #145

    There were crashes on 9/4, 9/5, 9/7, and 9/8.
    Mini dumps were collected for all four bsod crashes and there were no misbehaving drivers identified.
    There was only one memory.dmp posted.
    For each future crash please post a memory.dmp zip into the thread for debugging.


    When available please post an image of the Memtest results.


    Code:
    Event[3739]:
      Log Name: System
      Source: Display
      Date: 2018-09-04T14:02:04.480
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-S493UFP
      Description: 
    Display driver igfx stopped responding and has successfully recovered.

    Code:
    Event[3410]:
      Log Name: System
      Source: Display
      Date: 2018-09-01T10:31:49.934
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-S493UFP
      Description: 
    Display driver igfx stopped responding and has successfully recovered.

    Code:
    Event[2689]:
      Log Name: System
      Source: Display
      Date: 2018-08-22T13:54:22.444
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-S493UFP
      Description: 
    Display driver igfx stopped responding and has successfully recovered.
      My ComputerSystem Spec

  6.    #146

    I have run both Memtest86+ and Memtest86 for a minimum of 10 passes each, no errors observed.
      My ComputerSystem Spec


  7. Posts : 25,063
    windows 10 professional version 1607 build 14393.969 64 bit
       #147

    If possible please post images into the thread.
    When there are bsod please post both a beta zip and a memory.dmp zip.
    The memory.dmp files disappear when there is a new bsod.
    So as early as possible save the files so they are available for debugging.

    The BIOS has the beta version installed.
    Ordinarily the latest non-beta version is installed and the beta version is installed for specific indications.
    Was there a specific indication for the beta version installation?
      My ComputerSystem Spec

  8.    #148

    The beta BIOS was installed because the most recent released BIOS is quite old.

    I didn't realize the memory.dmp file gets overwritten for every new BSOD, I will try to save each individually.
      My ComputerSystem Spec

  9.    #149

    The last several freezes have not generated any crash dumps or memory dumps.

    If it helps, Event Viewer shows event ID 41 (kernel power) after the most recent freeze.
      My ComputerSystem Spec


  10. Posts : 25,063
    windows 10 professional version 1607 build 14393.969 64 bit
       #150

    Windows driver verifier can be restarted using these customized settings:

    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    Make a brand new restore point before using the tool.

    Review the steps to turn off or to recover from using the tool:

    Enable and Disable Driver Verifier in Windows 10 | Windows 10 Tutorials

    For any BSOD > post a new beta log collector zip and a zipped memory.dmp file (C:\windows\memory.dmp)
      My ComputerSystem Spec


 
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