Whea_uncorrectable_error


  1. Posts : 54
    windows 10 22h2
       #1

    Whea_uncorrectable_error


    Hello,
    Once a day I get a WHEA_UNCORRECTABLE_ERROR BSOD
    Winodws is uptodate, BIOS updated to latest version, and I tried to install all drivers provided by packardbell (ENLG71BM)
    I attach the dm log collector report Attachment 184826, and below the WhoCrashed report :
    This was probably caused by the following module: hal.dll (hal+0x3BEFF)
    Bugcheck code: 0x124 (0x0, 0xFFFFDA8D2274E028, 0xF6200004, 0xC010A)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    Thanks
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Here is the error record:

    Code:
    0: kd> !errrec ffffda8d2274e028
    ===============================================================================
    Common Platform Error Record @ ffffda8d2274e028
    -------------------------------------------------------------------------------
    Record Id     : 01d3d3d91812d2a0
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 4/15/2018 0:03:49 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffda8d2274e0a8
    Section       @ ffffda8d2274e180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x0000000000030678
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffda8d2274e0f0
    Section       @ ffffda8d2274e240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 78 06 03 00 00 08 10 00 - bf e3 d8 41 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffda8d2274e240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffda8d2274e138
    Section       @ ffffda8d2274e2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 2)
      Status      : 0xf6200004000c010a
      Address     : 0x000000005c7fbf00
      Misc.       : 0x0000000000000000

    The CPU is reporting a cache error, it is the same in both crashes. Have you had any problems with overheating or poor air circulation?


     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My Computers


  3. Posts : 54
    windows 10 22h2
    Thread Starter
       #3

    Hello
    After 10 minutes of stress test my CPU is between 55 and 59 degree Celsuis.
    I don't think it's a overheating problem
      My Computer


 

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