Windows 10: Whea_uncorrectable_error

  1.    15 Apr 2018 #1

    Whea_uncorrectable_error


    Hello,
    Once a day I get a WHEA_UNCORRECTABLE_ERROR BSOD
    Winodws is uptodate, BIOS updated to latest version, and I tried to install all drivers provided by packardbell (ENLG71BM)
    I attach the dm log collector report DESKTOP-5HQNT4O-15_04_2018__95349,60.zip, and below the WhoCrashed report :
    This was probably caused by the following module: hal.dll (hal+0x3BEFF)
    Bugcheck code: 0x124 (0x0, 0xFFFFDA8D2274E028, 0xF6200004, 0xC010A)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    Thanks
      My ComputerSystem Spec


  2. Posts : 3,479
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       16 Apr 2018 #2

    Here is the error record:

    Code:
    0: kd> !errrec ffffda8d2274e028
    ===============================================================================
    Common Platform Error Record @ ffffda8d2274e028
    -------------------------------------------------------------------------------
    Record Id     : 01d3d3d91812d2a0
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 4/15/2018 0:03:49 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffda8d2274e0a8
    Section       @ ffffda8d2274e180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x0000000000030678
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffda8d2274e0f0
    Section       @ ffffda8d2274e240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 78 06 03 00 00 08 10 00 - bf e3 d8 41 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffda8d2274e240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffda8d2274e138
    Section       @ ffffda8d2274e2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 2)
      Status      : 0xf6200004000c010a
      Address     : 0x000000005c7fbf00
      Misc.       : 0x0000000000000000

    The CPU is reporting a cache error, it is the same in both crashes. Have you had any problems with overheating or poor air circulation?


     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec

  3.    16 Apr 2018 #3

    Hello
    After 10 minutes of stress test my CPU is between 55 and 59 degree Celsuis.
    I don't think it's a overheating problem
      My ComputerSystem Spec


 

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