Windows 10: BSODs with various error codes & no clear cause

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  1.    14 Apr 2018 #1

    BSODs with various error codes & no clear cause


    Hey all,

    I have been having random BSODs for about a month now and have been ignoring them because they were sporadic enough to not troubleshoot. Now however I've about numerous events today alone. I can't really say there's a reproduceable cause, they happen whether I'm gaming or browsing the web. It seems more prolific while gaming but that could just be because that's what I do most on my comp. I haven't done much in the way of troubleshooting as I'm not sure where to start. Every BSOD seems to have a different error code so I feel like I'd be chasing them around in circles without having a clear direction. The most common one seems to be Bad_Pool_Header. Anyhow, thank you for reading and thanks in advance for your help. I have attached the crash dump.
    BSODs with various error codes & no clear cause Attached Files
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       14 Apr 2018 #2

    The following two errors are appearing very very frequently:

    Code:
    2018-04-14T02:23:52.769		The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    2018-04-14T02:23:52.769		The DNS Client service depends on the Network Store Interface Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    The bad pool header BSOD seems to be associated with this too as the cause seems to be related:
    FAILURE_BUCKET_ID: 0x19_20_nsiproxy!NsippGetAllParameters

    It might be worth doing a system file check in case any of your files have become corrupted.
      My ComputersSystem Spec

  3.    15 Apr 2018 #3

    philc43 said: View Post
    It might be worth doing a system file check in case any of your files have become corrupted.
    Thanks for your reply. So I ran the system file check numerous time and it came up with some corrupted files which could not be repaired despite restarting after each file check. Per the instructions on that page I ran the Dism /Online /Cleanup-Image /RestoreHealth command which did not solve the issue. Following that I attempted a repair install through ISO files, boot media, and the media creation tool, all of which failed each time I attempted at different points in the process. After that I tried a refresh of Windows 10 which hung up and stayed at 35% for hours until I restarted my PC. Am I just at the point where I need to do a clean install of Win 10?
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       15 Apr 2018 #4

    Well, you have done all the right things and I would have followed the same path to try and fix your system. I think you are right, there comes a time when a clean install is the best way forward. Of course many people don't like to do this because it means installing all your apps again and you need to have backups of all your important files so that you can restore them.

    This tutorial will help you through the process: Clean Install Windows 10
      My ComputersSystem Spec

  5.    15 Apr 2018 #5

    Well after a complete reinstall including reformatting my SSD I finally get to my desktop and install about 3 programs before I hit another BSOD. I can be pretty confident at this point that it's hardware related right? My guess is my SSD is taking a dump Anyways I ran the DM Log Collector again and I've attached the files, just to be sure before I go out and drop money on a new drive.
    BSODs with various error codes & no clear cause Attached Files
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       15 Apr 2018 #6

    It is possible that one of the programs you installed has introduced a driver that is causing the problem. Before spending money on a new drive I would run some tests on the drive, there may be some diagnostics provided by the SSD manufacturer or you can run HD Tune. At this stage I would not say the crash dump points to the SSD but I can't rule it out.

    Code:
    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc).  If a kernel debugger is
    available get the stack trace.
    The stack trace does not show up a misbehaving driver so I can't point you in any direction. You could uninstall the programs or use a clean boot to see if the system is stable.

    Did you also check the system files to make sure you had no corruption present?




    BSODs with various error codes & no clear cause Diagnostics Test BSODs with various error codes & no clear cause
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputersSystem Spec

  7.    15 Apr 2018 #7

    Well I realized I was only able to install Steam and Google Chrome so I don't know about a bad driver. It doesn't seem like it would happen with either of those two but I'm not very knowledgeable in that realm. Anyways, the health scan on HDTune was all good but it took me a couple of tries to get through due to crashes. As far as checking system files, it's not able to complete for some reason. I've attached a screenshot of the command prompt message when it fails as well as a new crash dump for the most recent crashes. I really appreciate your help by the way!
    Attached Thumbnails Attached Thumbnails Capture.PNG  
    BSODs with various error codes & no clear cause Attached Files
      My ComputerSystem Spec

  8. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       15 Apr 2018 #8

    I did notice that you have two different sets of memory sticks in your system for a total of 16GB. Has this always been the case or were two added recently? Usually they work in pairs (dual mode) but in some systems they can work in quad mode and having different memory types can be problematic. You could therefore try running with just one matching pair (i.e. the other pair removed) to see if it makes a difference.
      My ComputersSystem Spec

  9.    15 Apr 2018 #9

    Well I have had four sticks installed for a couple of years, but one set I've had since I built the rig 5-6 years ago. Anyways I ran with that idea and ran memtest64 for 38 loops and it came up with 14,193 errors... Unfortunately the program doesn't show which stick(s) have the errors so it looks like I'll be doing memtest86 for a couple loops per stick to figure that part out.
      My ComputerSystem Spec

  10.    16 Apr 2018 #10

    Well I ran memtest 86 with each stick, two of which produced thousands of errors within minutes. Then I ran the good two together just to be sure with no errors. Then just because, I ran three at a time and it came up with zero issues... what? Then just for the heck of it, did all four at once for 4 passes and again zero issues. So I don't even know what to think. I know this goes beyond Windows 10 but do you have any idea what that means? There's no new hardware and I didn't update my BIOS at all so I wouldn't think BIOS version would be an issue. Am I right to still be thinking hardware-related? I just don't know how to zero in any further.
      My ComputerSystem Spec


 
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