Blocked out of computer by BSOD


  1. Sentient
    Posts : 2
    Windows 10
       New #1

    Blocked out of computer by BSOD


    Last week I got a BSOD after my computer (Surface Pro 3 with slow ring insider build) had been on for about ten minutes. I restarted and I got another right at the login screen. Restarted again and now I getting one right after the Surface boot screen.

    The computer then immediately goes into recovery mode where it tries to diagnose the issue, but after a few seconds that also runs into a BSOD. If I leave it if will just keep restarting and crashing.

    I got a windows 10 build onto a flash drive but now I'm locked out due to bitlocker. I don't have any key saved so I'm not sure what I can do. Unfortunately I don't have any recovery images.

    Any advice on how I could get windows functioning again?
      My Computer
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  3. kingtez1984
    Posts : 258
    Windows 10 Pro
       New #2

    Google search bitlocker and it will lead you to your microsoft account page where you can look into options for the key.

    If there is a key now its defo been set user side tho pal
      My Computer
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  4. Sentient
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    kingtez1984 said:
    Google search bitlocker and it will lead you to your microsoft account page where you can look into options for the key.

    If there is a key now its defo been set user side tho pal
    I found my key there, had no idea it was stored on my windows account. With the key I was able to do a system restore. Thanks for the help!
      My Computer
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