New
#81
It was not automated.
Computer Blue Screens or Shut Offs when I lock it
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New #82
Okay, but the dump and memory files were deleted by some process.
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New #83
In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread
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New #85
It can be easy to miss BSOD if automatically restart is checked.
Please uncheck automatically restart then reboot to keep the setting change.
With automatically restart unchecked:
a) There should be a BSOD window with bugcheck and : (
b) Sometimes it may display a misbehaving driver in the form *.sys
c) At the start of the BSOD you may see a % counter.
d) If you see the % counter allow it to rise to 100 % before rebooting so that there is sufficient time to create the dump file.
Please run the BETA log collector and post a new zip into the thread.
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New #86
I like to keep automatic restart on because I remote into the computer alot, so if it does BSOD while I am away, I can still remote in. I don't think automatic restart is causing it to miss BSOD files. I had a dump file this morning at 8 am, but at 10 am it got deleted somehow.
Attachment 212545
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New #87
The bugchecks in the logs were:
154
139
19
1A
18
The options are to wait for a new BSOD and then collect the mini and memory dump for debugging.
Alternatively if the files are backed up, and if there is a backup image, a tool can be used to stress test the drivers.
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New #88
Got another one over the weekend. Memory and dump file were still there when I logged in today.
Attachment 215159
Memory file
MEMORY.7z - Google Drive
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New #89
The BSOD was bugcheck 139.
Windows driver verifier was not in use.
There was no definitive misbehaving driver in the latest memory.dmp.
In May memtest86+ version 5.01 had passed (approximately 6 months ago).
Later there was a bit flip and philc43 was suspecting problems with DIMM.
Please clean any dust in the computer and remove both RAM modules and label them and the DIMM.
Run a Memtest86+ version 5.01 test with the same RAM module in each DIMM for 8 or more passes.
A substantial portion of the testing can be performed overnight.
It takes approximately 1 - 2 hours / GB RAM.
For each test post an image into the thread.
And for each test please indicate the DIMM that was tested.
Just one error is a fail and testing can be aborted.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM | TutorialsLast edited by zbook; 25 Nov 2018 at 23:33.
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New #90
Got another one today. I will try and check the ram sometime this weekn Attachment 215187
memory
https://drive.google.com/file/d/1BQe...ew?usp=sharing
Quote
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