Computer Blue Screens or Shut Offs when I lock it

I only have current minidumps since they get deleted after a couple days. The single minidump i have is from today 8/13/2018

zbook said:

All of the collected mini dumps were reviewed.
There was one misbehaving driver that was identified in the debugging.
However this is an old mini dump.
It would be best to have a current mini dump with the misbehaving driver.
The memory dump is too large to upload.

The misbehaving driver appeared when Windows driver verifier was in use.
Please use these customized settings for Windows driver verifier:
https://answers.microsoft.com/en-us/...3-c48669e4c983

Your analysis appears to be for a different thread. The single mini-dump in the logs is today's date and is for a 0x162 bugcheck.

Each time that you posted the DM or BETA log collector zips you had archived the mini dump files.
So each post was reopened to view the BSOD mini dump files.
There was one mini dump from April when Windows driver verifier was in use that displayed AMD GPU drivers as the misbehaving drivers.
Again it would be best to have a fresh dump.

Code:

fffff60c`d7e05868  fffff802`eae304ea nt!VerifierExFreePoolWithTag+0x4a
fffff60c`d7e05870  ffffa90b`38e66f80
fffff60c`d7e05878  00000000`00000000
fffff60c`d7e05880  00000000`00000000
fffff60c`d7e05888  00000000`00000002
fffff60c`d7e05890  00000000`00000000
fffff60c`d7e05898  fffff806`48f8dcb5 atikmpag+0xdcb5
fffff60c`d7e058a0  ffffa90b`38e66f80
fffff60c`d7e058a8  ffff880e`33798340
fffff60c`d7e058b0  ffff880e`33771b20
fffff60c`d7e058b8  00000000`00000001
fffff60c`d7e058c0  00000000`00000001
fffff60c`d7e058c8  fffff60c`d7e05a30
fffff60c`d7e058d0  00000000`00000000
fffff60c`d7e058d8  00000000`00000000
fffff60c`d7e058e0  ffffa985`5af4d010
fffff60c`d7e058e8  ffff880e`3961d700
fffff60c`d7e058f0  00000000`00000000
fffff60c`d7e058f8  00000000`00000002
fffff60c`d7e05900  00000000`00000000
fffff60c`d7e05908  ffff880e`33771b20
fffff60c`d7e05910  fffff60c`d7e05a20
fffff60c`d7e05918  fffff806`494fa482 dxgkrnl!DXGDEVICE::DestroyDeferredAllocations+0x5c2
fffff60c`d7e05920  00000000`c0000001
fffff60c`d7e05928  ffffa985`5a54b080
fffff60c`d7e05930  00000000`00000000
fffff60c`d7e05938  ffff880e`33771b20
fffff60c`d7e05940  ffffa985`4e8bd2e0
fffff60c`d7e05948  00000000`00000000
fffff60c`d7e05950  00000000`00000001
fffff60c`d7e05958  ffff880e`00000000
fffff60c`d7e05960  00000000`00000000
fffff60c`d7e05968  00000000`00000000
fffff60c`d7e05970  fffff60c`d7e05a30
fffff60c`d7e05978  00000000`00000001
fffff60c`d7e05980  fffff60c`d7e05a30
fffff60c`d7e05988  00000000`00000001
fffff60c`d7e05990  fffff60c`d7e05a30
fffff60c`d7e05998  00000000`00000000
fffff60c`d7e059a0  00000000`00000000
fffff60c`d7e059a8  ffff880e`3961d700
fffff60c`d7e059b0  ffff880e`33771f10
fffff60c`d7e059b8  fffff60c`d7e05b00
fffff60c`d7e059c0  7fffbb01`5e51b288
fffff60c`d7e059c8  7fffffff`fffffffc
fffff60c`d7e059d0  00000000`00000050
fffff60c`d7e059d8  00000000`00000000
fffff60c`d7e059e0  fffff802`eaa35000 nt!BcpDisplayParameters <PERF> (nt+0x3a5000)
fffff60c`d7e059e8  fffff802`ea690000 nt!MmSetTrimWhileAgingState <PERF> (nt+0x0)
fffff60c`d7e059f0  00053c04`008d5000
fffff60c`d7e059f8  00000000`00000000
fffff60c`d7e05a00  00000000`00000000
fffff60c`d7e05a08  fffff802`ea8007a0 nt!KiSetAddressPolicy+0xc
fffff60c`d7e05a10  00000000`00000000
fffff60c`d7e05a18  00000000`00000000
fffff60c`d7e05a20  00000000`00000000
fffff60c`d7e05a28  00000000`00000000
fffff60c`d7e05a30  ffffa985`4af38000
fffff60c`d7e05a38  fffff802`ea79e4ae nt!KiLoadDirectoryTableBase+0x3e
fffff60c`d7e05a40  ffffa985`4f967398
fffff60c`d7e05a48  fffff802`ea749dde nt!KiCommitThreadWait+0x10e
fffff60c`d7e05a50  00000000`00000000
fffff60c`d7e05a58  00000012`a05f2000
fffff60c`d7e05a60  ffff880e`3961d700
fffff60c`d7e05a68  fffff802`ea78b9a1 nt!KiAttachProcess+0xd1
fffff60c`d7e05a70  fffff802`eaaa7200 nt!ExNode0
fffff60c`d7e05a78  ffffa985`4e8bd2e0
fffff60c`d7e05a80  ffff880e`2f29e180
fffff60c`d7e05a88  ffff880e`33771b20
fffff60c`d7e05a90  fffff802`eaaa7200 nt!ExNode0
fffff60c`d7e05a98  00000000`00000000
fffff60c`d7e05aa0  fffff60c`d7e05b28
fffff60c`d7e05aa8  fffff802`ea78b896 nt!KeStackAttachProcess+0x96
fffff60c`d7e05ab0  ffff4f73`d14c3d16
fffff60c`d7e05ab8  00000000`00000000
fffff60c`d7e05ac0  00000000`00000000
fffff60c`d7e05ac8  00000000`00000500
fffff60c`d7e05ad0  ffffa985`4f967398
fffff60c`d7e05ad8  fffff802`eaaa7200 nt!ExNode0
fffff60c`d7e05ae0  00000000`00000000
fffff60c`d7e05ae8  ffffa985`4f967360
fffff60c`d7e05af0  ffff880e`33771b20
fffff60c`d7e05af8  fffff806`494fd1e4 dxgkrnl!DxgkpDeferredDestructionWork+0xd4
fffff60c`d7e05b00  ffff880e`33771b20
fffff60c`d7e05b08  00000000`00000000
fffff60c`d7e05b10  ffff880e`2f29e180
fffff60c`d7e05b18  ffff880e`2f29e180
fffff60c`d7e05b20  00000000`00000000
fffff60c`d7e05b28  00000000`00000000
fffff60c`d7e05b30  ffff880e`392c6700
fffff60c`d7e05b38  fffff802`eaaa7200 nt!ExNode0
fffff60c`d7e05b40  00000000`00000000
fffff60c`d7e05b48  00000000`00000000
fffff60c`d7e05b50  00000000`00000500
fffff60c`d7e05b58  ffff4f73`d14c3f36
fffff60c`d7e05b60  ffff880e`33771b20
fffff60c`d7e05b68  ffff880e`33771f20
fffff60c`d7e05b70  ffff880e`2f29e180
fffff60c`d7e05b78  fffff802`ea6cb4d5 nt!ExpWorkerThread+0xf5
fffff60c`d7e05b80  ffff880e`2f29e180
fffff60c`d7e05b88  ffff880e`3961d700
fffff60c`d7e05b90  fffff806`494fd110 dxgkrnl!DxgkpDeferredDestructionWork
fffff60c`d7e05b98  ffff880e`2f29e180
fffff60c`d7e05ba0  00000074`af421711
fffff60c`d7e05ba8  00000132`4ac828e1
fffff60c`d7e05bb0  00000000`00000000
fffff60c`d7e05bb8  ffff880e`2f27b1d0
fffff60c`d7e05bc0  00000002`00000000
fffff60c`d7e05bc8  0000008a`ce102341
fffff60c`d7e05bd0  ffffb379`f8fdc69b
fffff60c`d7e05bd8  fffff802`eabfa858 nt!PspDisablePrimaryTokenExchange+0x40
fffff60c`d7e05be0  ffffa985`407216f8
fffff60c`d7e05be8  00007fff`fffeffff
fffff60c`d7e05bf0  00000000`000005e9
fffff60c`d7e05bf8  ffff880e`2f29e180
fffff60c`d7e05c00  fffff802`ea6cb3e0 nt!ExpWorkerThread
fffff60c`d7e05c08  fffff802`ea7a6c07 nt!PspSystemThreadStartup+0x47
fffff60c`d7e05c10  ffff880e`3961d700
fffff60c`d7e05c18  00000000`00000080
fffff60c`d7e05c20  ffff880e`2f292040
fffff60c`d7e05c28  ffff880e`3961d700
fffff60c`d7e05c30  0000002a`bc402251
fffff60c`d7e05c38  0000028d`e7a5bc49
fffff60c`d7e05c40  00000002`00000000
fffff60c`d7e05c48  0000008a`ce102301
fffff60c`d7e05c50  ffff880e`33ea2040
fffff60c`d7e05c58  fffff802`ea80d366 nt!KiStartSystemThread+0x16
fffff60c`d7e05c60  ffffbb01`5ec80180
fffff60c`d7e05c68  ffff880e`3961d700
fffff60c`d7e05c70  fffff802`ea7a6bc0 nt!PspSystemThreadStartup
fffff60c`d7e05c78  0000028d`e7a5bc89
fffff60c`d7e05c80  00000002`00000000
fffff60c`d7e05c88  00000000`00000000
fffff60c`d7e05c90  fffff60c`d7e06000
fffff60c`d7e05c98  fffff60c`d7e00000
fffff60c`d7e05ca0  00000000`00000000
fffff60c`d7e05ca8  00000000`00000000
fffff60c`d7e05cb0  00000000`00000000
fffff60c`d7e05cb8  00000000`00000000
fffff60c`d7e05cc0  00000000`00000000
fffff60c`d7e05cc8  00000000`00000000
fffff60c`d7e05cd0  00000000`00000000
fffff60c`d7e05cd8  0000ffff`00001f80
fffff60c`d7e05ce0  00000000`00000000
fffff60c`d7e05ce8  00000000`00000000
fffff60c`d7e05cf0  00000000`00000000
fffff60c`d7e05cf8  00000000`00000000
fffff60c`d7e05d00  00000000`00000000
fffff60c`d7e05d08  00000000`00000000
fffff60c`d7e05d10  00000000`00000000
fffff60c`d7e05d18  00000000`00000000
fffff60c`d7e05d20  00000000`00000000
fffff60c`d7e05d28  00000000`00000000
fffff60c`d7e05d30  00000000`00000000
fffff60c`d7e05d38  00000000`00000000
fffff60c`d7e05d40  00000000`00000000
fffff60c`d7e05d48  00000000`00000000
fffff60c`d7e05d50  00000000`00000000
fffff60c`d7e05d58  00000000`00000000
fffff60c`d7e05d60  00000000`00000000
fffff60c`d7e05d68  00000000`00000000
fffff60c`d7e05d70  00000000`00000000
fffff60c`d7e05d78  00000000`00000000
fffff60c`d7e05d80  00000000`00000000
fffff60c`d7e05d88  00000000`00000000
fffff60c`d7e05d90  00000000`00000000
fffff60c`d7e05d98  00000000`00000000
fffff60c`d7e05da0  00000000`00000000
fffff60c`d7e05da8  00000000`00000000
fffff60c`d7e05db0  00000000`00000000
fffff60c`d7e05db8  00000000`00000000
fffff60c`d7e05dc0  00000000`00000000
fffff60c`d7e05dc8  00000000`00000000
fffff60c`d7e05dd0  00000000`00000000
fffff60c`d7e05dd8  00000000`00000000
fffff60c`d7e05de0  00000000`00000000
fffff60c`d7e05de8  00000000`00000000
fffff60c`d7e05df0  00000000`00000000
fffff60c`d7e05df8  00000000`00000000
fffff60c`d7e05e00  00000000`00000000
fffff60c`d7e05e08  00000000`00000000
fffff60c`d7e05e10  00000000`00000000
fffff60c`d7e05e18  00000000`00000000
fffff60c`d7e05e20  00000000`00000000
fffff60c`d7e05e28  00000000`00000000
fffff60c`d7e05e30  00000000`00000000
fffff60c`d7e05e38  00000000`00000000
fffff60c`d7e05e40  00000000`00000000
fffff60c`d7e05e48  00000000`00000000
fffff60c`d7e05e50  00000000`00000000
fffff60c`d7e05e58  00000000`00000000
fffff60c`d7e05e60  00000000`00000000
fffff60c`d7e05e68  00000000`00000000
fffff60c`d7e05e70  00000000`00000000
fffff60c`d7e05e78  00000000`00000000
fffff60c`d7e05e80  00000000`00000000
fffff60c`d7e05e88  00000000`00000000
fffff60c`d7e05e90  00000000`00000000
fffff60c`d7e05e98  00000000`00000000
fffff60c`d7e05ea0  00000000`00000000
fffff60c`d7e05ea8  00000000`00000000
fffff60c`d7e05eb0  00000000`00000000
fffff60c`d7e05eb8  00000000`00000000
fffff60c`d7e05ec0  00000000`00000000
fffff60c`d7e05ec8  00000000`00000000
fffff60c`d7e05ed0  00000000`00000000
fffff60c`d7e05ed8  00000000`00000000
fffff60c`d7e05ee0  00000000`00000000
fffff60c`d7e05ee8  00000000`00000000
fffff60c`d7e05ef0  00000000`00000000
fffff60c`d7e05ef8  00000000`00000000
fffff60c`d7e05f00  00000000`00000000
fffff60c`d7e05f08  00000000`00000000
fffff60c`d7e05f10  00000000`00000000
fffff60c`d7e05f18  00000000`00000000
fffff60c`d7e05f20  00000000`00000000
fffff60c`d7e05f28  00000000`00000000
fffff60c`d7e05f30  00000000`00000000
fffff60c`d7e05f38  00000000`00000000
fffff60c`d7e05f40  00000000`00000000
fffff60c`d7e05f48  00000000`00000000
fffff60c`d7e05f50  00000000`00000000
fffff60c`d7e05f58  00000000`00000000
fffff60c`d7e05f60  00000000`00000000
fffff60c`d7e05f68  00000000`00000000
fffff60c`d7e05f70  00000000`00000000
fffff60c`d7e05f78  00000000`00000000
fffff60c`d7e05f80  00000000`00000000
fffff60c`d7e05f88  00000000`00000000
fffff60c`d7e05f90  00000000`00000000
fffff60c`d7e05f98  00000000`00000000
fffff60c`d7e05fa0  00000000`00000000
fffff60c`d7e05fa8  00000000`00000000
fffff60c`d7e05fb0  00000000`00000000
fffff60c`d7e05fb8  00000000`00000000
fffff60c`d7e05fc0  00000000`00000000
fffff60c`d7e05fc8  00000000`00000000
fffff60c`d7e05fd0  00000000`00000000
fffff60c`d7e05fd8  00000000`00000000
fffff60c`d7e05fe0  00000000`00000000
fffff60c`d7e05fe8  00000000`00000000
fffff60c`d7e05ff0  00000000`00000000
fffff60c`d7e05ff8  00000000`00000000
fffff60c`d7e06000  ????????`????????
2: kd> .bugcheck
Bugcheck code 000000C1
Arguments ffffa90b`38e66f80 ffffa90b`38e66018 00000000`00014080 00000000`00000032
2: kd> .time
Debug session time: Fri Apr 27 11:15:46.175 2018 (UTC - 5:00)
System Uptime: 1 days 0:00:50.453
2: kd> !verifier

Verify Flags Level 0x03a5efbb

  STANDARD FLAGS:
    [X] (0x00000000) Automatic Checks
    [X] (0x00000001) Special pool
    [X] (0x00000002) Force IRQL checking
    [X] (0x00000008) Pool tracking
    [X] (0x00000010) I/O verification
    [X] (0x00000020) Deadlock detection
    [X] (0x00000080) DMA checking
    [X] (0x00000100) Security checks
    [X] (0x00000800) Miscellaneous checks
    [ ] (0x00020000) DDI compliance checking

  ADDITIONAL FLAGS:
    [ ] (0x00000004) Randomized low resources simulation
    [X] (0x00000200) Force pending I/O requests
    [X] (0x00000400) IRP logging
    [X] (0x00002000) Invariant MDL checking for stack
    [X] (0x00004000) Invariant MDL checking for driver
    [X] (0x00008000) Power framework delay fuzzing
    [X] (0x00010000) Port/miniport interface checking
    [X] (0x00040000) Systematic low resources simulation
    [ ] (0x00080000) DDI compliance checking (additional)
    [X] (0x00200000) NDIS/WIFI verification
    [X] (0x00800000) Kernel synchronization delay fuzzing
    [X] (0x01000000) VM switch verification
    [X] (0x02000000) Code integrity checks

    [X] Indicates flag is enabled

zbook said:

Each time that you posted the DM or BETA log collector zips you had archived the mini dump files.
So each post was reopened to view the BSOD mini dump files.
There was one mini dump from April when Windows driver verifier was in use that displayed AMD GPU drivers as the misbehaving drivers.
Again it would be best to have a fresh dump.

@zbook The fresh dump was provided in post #37 and #39

In post #10 philc43 had identified a misbehaving driver which I had posted in the above link.
Since that time with the newer BSOD mini dumps there has been no misbehaving drivers identified.
With memory dumps the size of 16 Gb it may take using windows driver verifier to identify the driver.

This might be a little confusing but here are the steps I've done today.

I updated my bios this morning to the most recent version.

Then I read the above response to turn on driver verifier with the posted settings. This immediately gave me a BSOD on startup, so I let it BSOD twice and then it took me into recovery and I booted into safe mode -> deleted verifier settings -> normal boot (to break BSOD loop)

The driver causing the BSOD was isctd64.sys which is intel's smart connect. However, I remember uninstalling this a while back because win10 doesn't support smart connect. The bios update from this morning had re-enabled it in the bios settings, so this might have been a false positive driver issue for my ongoing BSOD

Next I disabled smart connect in the bios and re-enabled the verifier settings. I got another BSOD on startup but this time for Driver IOmanager violations (not the isctd64.sys ). It went through the "Collecting some error..." with the 0-100% status twice before going back into recovery and then same steps as above (safe mode -> deleted verifier settings -> normal boot (to break BSOD loop)). However, when I log in there is not a new minidump file for the Driver IOmanager violations BSOD. I let it BSOD 4 times, each time completed the 0-100% status, and its not showing any new minidump files.

I've attached the two uploads again, but I believe they only show the intel smart connect BSOD and not the IOmanager violations.

Attachment 199164Attachment 199165

1) Uninstall: Intel smart connect software

If the software does not appear in control panel then use file explorer to search for isctd64.sys
Then uninstall or change to isctd64.sys.old

Code:

isct	Intel(R) Smart Connect Technology Device Driver	c:\windows\system32\drivers\isctd64.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No

Code:

8/13/2018 4:19 PM	Windows Error Reporting	Fault bucket 0xc4_2000_VRF_ISCTD64!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 9a047dec-0b9c-4581-aa02-336451fa9ae2

Problem signature:
P1: c4
P2: 2000
P3: fffff80f7e299154
P4: 0
P5: 54435349
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\081318-9046-01.dmp
\\?\C:\WINDOWS\TEMP\WER-11250-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3652.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3662.tmp.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_371dcf86ade9929b204e4c8df6449344454ac98e_00000000_cab_09144d06

Analysis symbol: 
Rechecking for solution: 0
Report Id: 16d97124-e2fe-478d-9460-cd7f6c0e3ce5
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

Code:

8/13/2018 3:56 PM	Windows Error Reporting	Fault bucket 0xc4_2000_VRF_ISCTD64!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 6b8a06b2-00c5-4cc8-856c-36cfbe9952cc

Problem signature:
P1: c4
P2: 2000
P3: fffff80600b09154
P4: 0
P5: 54435349
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\081318-7734-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10046-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER324B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER326B.tmp.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_c18fc32cfa68d18cbba1b29bbf3a549b36862e_00000000_cab_0938499b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 51f4f98e-c606-428b-9a90-f9bd755262f3
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

Code:

ISCT         Intel(R) Smart Connect Intel(R) Smart Connect Kernel        Manual     Stopped    OK         FALSE       FALSE        20,480            16,384      0          11/27/2012 1:52:34 PM  C:\WINDOWS\system32\drivers\ISCTD64.sys          8,192

Did you read my previous post? I already uninstalled smart connect, but still got driver verifier errors after the uninstall. However these were IOmanager violations and for some reason did not generate dump files.

The dumps that were collected were debugged and the results posted.
If there are more BSOD then post new beta log collector zips for debugging.

That was my original issue. The new BSODs from driver IOmanager violations are not creating dump files for some reason. I had 4 BSOD where the 0-100% completed and no minidump files were created