BSOD System_Service_Exception when playing Games

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  1. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #11

    Hopefully all should be good, if there were traces of McAfee left running they would conflict with Windows Defender.
      My Computer


  2. Posts : 25
    Windows 10 Home
    Thread Starter
       #12

    So, I'm running Skyrim with Diablo both on ultra settings and steam and origin and the Battle.net app and firefox with netflix. So far no crash.
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  3. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #13

    Sounds good, keep us posted.
      My Computer


  4. Posts : 25
    Windows 10 Home
    Thread Starter
       #14

    Ok, so I threw on Dragon Age: Inquisition on top of all of that at ultra settings and no crash. I might be ready to assume the problem is fixed.
      My Computer


  5. Posts : 25
    Windows 10 Home
    Thread Starter
       #15

    Error Again


    Ok, so I got the error again with everything else turned off and only Netflix(firefox) and Dragon Age Inquisition running. In the background was Steam and Origin.
    Attachment 27256
      My Computer


  6. Posts : 25
    Windows 10 Home
    Thread Starter
       #16

    System Thread Exception Not Handled


    So this time while playing Dragon Age Inquisition I got a System Thread Exception Not Handled. I went to check the driver on my Graphics card and it was correct. I then went one by one down all my devices and checked the drivers. I managed to update a AMD IOMMU Device Driver, An AMD SMBus, updated Realtek PCIe GBE Family Controller, and updated Renesas USB 3.0 eXstensible Host controller.

    The dump log is found below.
    Attachment 27318
      My Computer


  7. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #17

    I'll take a look at these this afternoon when I'm home from work mate.
      My Computer


  8. Posts : 25
    Windows 10 Home
    Thread Starter
       #18

    KMode Exception Not Handled


    Ok, latest crash was a KMODE_EXCEPTION_NOT_HANDLED error while running Dragon Age and Netflix on Firefox.
    Attachment 27602
      My Computer


  9. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #19

    At this point I'd like to rule out RAM.

    Code:
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802634ead72, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     ffffffffffffffff 
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+ - Windows 7 Help Forums

    Note   Note


    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.
      My Computer


  10. Posts : 25
    Windows 10 Home
    Thread Starter
       #20

    alright ran memtest86+ twice and found no errors each time.
      My Computer


 

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