Windows 10: BSOD System_Service_Exception when playing Games

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  1. Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       11 Aug 2015 #31

    It's hard to say, I'm not getting anything concrete at the moment from the latest dumps, I need to read up some more on LUA Virtualisation to see if it really can be the cause. I presume if you install a new motherboard you'll be clean reinstalling the OS?
      My ComputerSystem Spec

  2.    11 Aug 2015 #32

    Yeah, I'm gonna do a clean Windows install.
      My ComputerSystem Spec


  3. Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       11 Aug 2015 #33

    There every chance it may well help, but I don't want to commit by saying it definitely will.
      My ComputerSystem Spec

  4.    13 Aug 2015 #34

    More dump files


    hmm some more dump files to post. Both came while playing Far Cry 4. One with the Xbox App open and another with youtube open. Actually, there might be 3 new ones. I can't remember.

    Attachment 31151
      My ComputerSystem Spec


  5. Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       13 Aug 2015 #35

    Another 0x3B and a 0x1E, both could be down to drivers but none are showing in the dumps. Let's enable Driver Verifier and see if that shows us any offending drivers, read the following tutorial carefully before proceeding.




    BSOD System_Service_Exception when playing Games Diagnostic Test BSOD System_Service_Exception when playing Games
     DRIVER VERIFIER

    Driver Verifier will stress your drivers and cause BSODs if any fail. Follow this tutorial to enable/disable it. Driver Verifier - Enable and Disable in Windows 10 - Windows 10 Forums

    warning   Warning
    Make a System Restore point before enabling Driver Verifier.
    Note   Note
    Your system will act very sluggishly while DV is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

    Post any resulting dump files.
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  6.    14 Aug 2015 #36

    System Thread nvlddmkm


    I did get an BSOD mentioning nvlddmkm which I'm pretty sure is an NVIDIA driver. I just checked and NVIDIA released a new Windows 10 driver yesterday. I'm going to update and then run the Driver Verifier.

    Attachment 31266
      My ComputerSystem Spec

  7.    15 Aug 2015 #37

    Just a quick update, Driver Verifier continues to run since yesterday at around 10am, with no errors so far. My pc was turned off during the night from about 10pm to 8am. After the last crash I did run a chkdsk /f at startup but I don't know if anything actually happened as it just told me "completed" and I have no idea where to view the results. Anyways, the next time I'll post will be tomorrow if Driver Verifier finds no errors (I dont want to leave it on so long) or If it does find an error. Whichever happens first.
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  8. Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       15 Aug 2015 #38

    OK keep us posted. DV probably would have found something by now I'd have thought but let it run the 48 hours just to be sure.
      My ComputerSystem Spec

  9.    15 Aug 2015 #39

    KMode Exception Not Handled - Heroes of the Storm


    Alright, I'll admit that i probably shouldn't be playing games with Driver Verifier going. I did get a KMODE exception BSOD while playing Heroes of the Storm and I had the XBOX APP open (connected to a party with friends on the XBOXONE). I'm not sure if this has anything to do with Driver Verifier but I'm posting the log. I'm also going to disable Driver Verifier and reenable it to make sure the settings are all correct.

    Attachment 31651
      My ComputerSystem Spec


  10. Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       16 Aug 2015 #40

    Nothing particular showing in that dump. When you enable DV next don't check Force Pending I/O Requests.
      My ComputerSystem Spec


 
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