BSOD Random times when computer unattended.

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  1. Posts : 64
    win10
       #1

    [SOLVED] BSOD Random times when computer unattended.


    Hi Folks,

    I am
    experiencing random BSOD with my computer for the last year, its interrupting my downloading and work.

    I have attached the log according to the posting instructions, any help is appreciated :)

    Last edited by aymanibousi; 17 May 2018 at 12:29.
      My Computer


  2. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Hi aymanibousi ,

    Welcome to the Ten Forums BSOD forum.

    There were no BSOD mini dump files.
    The logs displayed a very large number of errors during dump creation (approximately 65 from 2/15.2018 to date)
    Bugchecks were 3B and A.
    So there were only 3 dumps with approximately 65 failures.
    And there were no dump files available for debugging.
    There were many problems related to drives: IO operation retried, bad block, surprise removed, controller errors.
    There was drive corruption or possible corruption.
    The GPU stopped responding and recovered.


    For all tests / steps please post images into the thread.
    If there are any problems posting images please use one drive or drop box share links.


    Perform the following steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) chkdsk /x /f /r
    Run this command on every partition using the syntax: chkdsk /x /f /r C: or chkdsk /x /f /r D: etc. changing the drive letter to the applicable partition.
    This may take many hours so plan to run overnight.

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    7) Use the information in this link to find the chkdsk reports in the event viewer. Copy and paste the reports > notepad > save to desktop > post a one drive or drop box share link into the thread

    8) Run HD Tune on all drives.
    Post images into the thread for the results of these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    9) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    11) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 12 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM Windows 10 Tutorials


    The tests /steps that can be run overnight:
    1) chkdsk /x /f /r
    2) HD Tune full error scan
    3) Memtest86+ version 5.01


    Code:
    Event[14932]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:02.538  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x1 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14933]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:02.538  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x11 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14934]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:02.538  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x21 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14935]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:09.781  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x1 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14936]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:09.781  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x11 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14937]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:09.781  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x21 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14938]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:16.990  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x1 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14939]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:16.990  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x11 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14940]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:16.990  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x21 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14941]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:40.876  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x1 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14942]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:40.876  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x11 for Disk 10 (PDO name: \Device\0000006a) was retried.Event[14943]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:45:40.876  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The IO operation at logical block address 0x21 for Disk 10 (PDO name: \Device\0000006a) was retried.
    Code:
    Event[2481]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2018-02-23T07:08:29.193  Event ID: 21  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: DESKTOP-G9A3RL4  Description: A corrected hardware error has occurred.Component: AMD NorthbridgeError Source: Corrected Machine CheckError Type: 28Processor APIC ID: 0The details view of this entry contains further information.
    Code:
    Event[1680]:  Log Name: System  Source: Ntfs  Date: 2018-02-19T08:28:12.864  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-G9A3RL4  Description: A corruption was discovered in the file system structure on volume I:.The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    Code:
    Event[10789]:  Log Name: System  Source: Ntfs  Date: 2018-04-02T20:32:32.944  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-G9A3RL4  Description: A corruption was discovered in the file system structure on volume D:.The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    Code:
    Event[14915]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2018-04-09T22:42:29.726  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-G9A3RL4  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: E:, DeviceName: \Device\HarddiskVolume21.(An operation was attempted to a volume after it was dismounted.)
    Code:
    Event[14919]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2018-04-09T22:42:55.061  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-G9A3RL4  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: \\?\Volume{e97997b1-413c-46dc-bf45-da6e24e02e38}, DeviceName: \Device\HarddiskVolume22.(An operation was attempted to a volume after it was dismounted.)
    Code:
    Event[14916]:  Log Name: System  Source: LSI_SAS2i  Date: 2018-04-09T22:42:38.857  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The driver detected a controller error on \Device\RaidPort0.Event[14917]:  Log Name: System  Source: LSI_SAS2i  Date: 2018-04-09T22:42:50.202  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The driver detected a controller error on \Device\RaidPort0.
    Code:
    Event[15019]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:53:39.770  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The driver detected a controller error on \Device\Harddisk8\DR8.Event[15020]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:53:39.770  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The driver detected a controller error on \Device\Harddisk8\DR8.Event[15021]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:53:39.770  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The driver detected a controller error on \Device\Harddisk8\DR8.Event[15022]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:53:39.770  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The driver detected a controller error on \Device\Harddisk8\DR8.
    Code:
    Event[11921]:  Log Name: System  Source: Disk  Date: 2018-04-05T12:08:25.706  Event ID: 157  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: Disk 6 has been surprise removed.
    Code:
    Event[14918]:  Log Name: System  Source: Disk  Date: 2018-04-09T22:42:55.059  Event ID: 157  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: Disk 0 has been surprise removed.
    Code:
    Event[3630]:  Log Name: System  Source: Display  Date: 2018-03-03T15:31:15.455  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[8524]:  Log Name: System  Source: Display  Date: 2018-03-22T22:52:06.776  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[13105]:  Log Name: System  Source: Disk  Date: 2018-04-08T00:21:55.688  Event ID: 7  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: The device, \Device\Harddisk5\DR5, has a bad block.
    Code:
    Event[15375]:  Log Name: System  Source: volmgr  Date: 2018-04-10T00:24:36.071  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP  Description: Dump file creation failed due to error during dump creation.
    Code:
    Event[12460]:  Log Name: System  Source: volmgr  Date: 2018-04-07T17:41:29.915  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: Crash dump initialization failed!
    Code:
    Event[14913]:  Log Name: System  Source: Virtual Disk Service  Date: 2018-04-09T22:42:03.647  Event ID: 1  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: Unexpected failure. Error code: 2@02000018
    Code:
    Event[12391]:  Log Name: System  Source: Virtual Disk Service  Date: 2018-04-07T17:35:11.853  Event ID: 25  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: A failure was encountered while retrieving the volume properties. Error code: 0x80070002@020A000DEvent[12392]:  Log Name: System  Source: Virtual Disk Service  Date: 2018-04-07T17:35:11.907  Event ID: 25  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: A failure was encountered while retrieving the volume properties. Error code: 0x80070002@020A000DEvent[12393]:  Log Name: System  Source: Virtual Disk Service  Date: 2018-04-07T17:35:11.931  Event ID: 25  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: A failure was encountered while retrieving the volume properties. Error code: 0x80070002@020A000DEvent[12394]:  Log Name: System  Source: Virtual Disk Service  Date: 2018-04-07T17:35:53.400  Event ID: 25  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: A failure was encountered while retrieving the volume properties. Error code: 0x80070002@020A000DEvent[12395]:  Log Name: System  Source: Virtual Disk Service  Date: 2018-04-07T17:35:53.552  Event ID: 25  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-G9A3RL4  Description: A failure was encountered while retrieving the volume properties. Error code: 0x80070002@020A000D

    This was displayed as a problem device:
    Code:
    EldoS PnP virtual bus    ROOT\SYSTEM\0002    Failure using the VxD loader.
    Code:
    14/03/2018 6:39 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 21
    P3: ff
    P4: e3
    P5: fffff80182ed87b8
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\031418-9218-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18171-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DBC.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DBD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DDD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_c67bdd681e6622dacc6a6e7ab632f773a6358a0_00000000_cab_1af07ed4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e358bd1b-f3d4-4399-b7b7-e434fac159a8
    Report Status: 2049
    Hashed bucket:14/03/2018 6:39 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 21
    P3: ff
    P4: e3
    P5: fffff80182ed87b8
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\031418-9218-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18171-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DBC.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DBD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DDD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_c67bdd681e6622dacc6a6e7ab632f773a6358a0_00000000_02f87dda
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e358bd1b-f3d4-4399-b7b7-e434fac159a8
    Report Status: 4
    Hashed bucket:
    Code:
    Event[806]:  Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2018-02-15T18:23:42.177
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-G9A3RL4
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff803a3cb0424, 0xfffff98db226e9a0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e5972180-613b-4a0a-9081-5e30b0dd95d8.
    Last edited by zbook; 09 Apr 2018 at 10:21.
      My Computer


  3. Posts : 64
    win10
    Thread Starter
       #3

    Thank you so much matey, heres what I done:

    Microsoft Windows [Version 10.0.16299.309]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\Windows\System32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\System32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.309

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\Windows\System32> 4) dism /online /cleanup-image /restorehealth
    '4)' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\System32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.309

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\System32>

    I will run memory scanner and chkdsk in the next 2 nights.
    I have harddisk sentinal, everythings at 100%, my SSD (Main drive) is at top state!

    Here are all the settings in 1 screenshot as well :)


    Edit: I used windows 10 manager when i installed windows, the trial ran out now so i cant reverese any changes

    Thank you so much Zbook
      My Computer


  4. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    For Ccleaner un-check:
    a) Memory Dumps
    b) Windows log files

    For Virtual Memory:
    a) check the box to Automatically manage paging file size for all drives

    For any crashes please run the beta log collector and post a new zip into the thread.
    BSOD - Posting Instructions - Windows 10 Forums
    (see bottom of page for download)
    (use extract > open)
      My Computer


  5. Posts : 64
    win10
    Thread Starter
       #5

    Hi, thanks Zbook, I ran the ram 8 passes and 0 errors.

    I have done the above, will run chksdsk command tonight, I am not sure unchecking cccleaner will help. The reason is because it might be turned off through windows 10 manager. and I cant access that program because its passed trial,

    I have ticked the paging file so will report later. thanks :)
      My Computer


  6. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    When available please post an image of the Memtest86+ version 5.01 testing results into the thread.
    For chkdsk /x /f /r please make sure that all partitions are scanned with the fix and restore command and that results are posted into the thread for each partition.
    For HD Tune please make sure that all drives are scanned with the 3 tests and that images are posted into the thread for each drive.
      My Computer


  7. Posts : 64
    win10
    Thread Starter
       #7

    I just escaped out of memtest, how do i post image :S

    Did not get to run a chckdsk, will run it tonight,

    here is the log of the dm collector, crash is fresh from 7.31pm 12/4/18
      My Computer


  8. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    To post images into the thread please use one drive or drop box share links.

    How to Upload and Post Screenshots and Files at Ten Forums Windows 10 Tutorials



    Code:
    Event[16144]:  Log Name: System
      Source: volmgr
      Date: 2018-04-12T07:31:04.492
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP
      Description: 
    Dump file creation failed due to error during dump creation.
    1) Find a flash drive that you can format ( > or = 8 GB )
    2) Create a bootable Windows 10 iso:
    Download Windows 10
    3) Perform an in place Windows 10 upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials
    4) After the in place upgrade repair > in the left lower corner type system > open system control panel > on the left pane click advanced system settings > under startup and recovery > system failure > un-check automatically restart and make sure memory dump is displayed


    5) open this thread > post #5 > follow the text and images to run the BETA log collector > post a new zip into the thread after the in place upgrade repair:
    DM Log tool problem Solved - Windows 10 Forums

    Log collector BETA on the bottom of this web page:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  9. Posts : 64
    win10
    Thread Starter
       #9

    Will do a full wipe and reinstallation tonight :) and will let you know. Thank you
      My Computer


  10. Posts : 64
    win10
    Thread Starter
       #10

    Hi, have done a clean uninstall, still the same thing. Attached is the log
      My Computer


 

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