Occasional BSODs caused by atikmdag.sys

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  1.    06 Apr 2018 #1

    Occasional BSODs caused by atikmdag.sys


    Hey there, I occasionally get a BSOD which happens fairly randomly, can happen a couple of times a day or once every few days. The error I get is SYSTEM_THREAD_EXCEPTION_NOT_HANDLED caused by atikmdag.exe

    I have used the AMD Clean Uninstall utility to reinstall my graphics card drivers, updated my Windows and all that, but still get the BSODs.
    Occasional BSODs caused by atikmdag.sys Attached Files
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,780
    Windows 10 Pro
       09 Apr 2018 #2




    Occasional BSODs caused by atikmdag.sys Diagnostic test Occasional BSODs caused by atikmdag.sys
     GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

    When finished, make a photo/screenshot of Furmark and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My ComputersSystem Spec

  3.    09 Apr 2018 #3

    I ran the Furmark for 30 minutes but the screenshot didn't save to the folder, so I just ran it again until it stabilised at what it was before: https://prnt.sc/j2typr

    Here's the GPU-Z sensor screenshot whilst it was running: http://gpuz.techpowerup.com/18/04/09/636.png
    And the actual graphics card stuff: http://gpuz.techpowerup.com/18/04/09/mrq.png
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,780
    Windows 10 Pro
       09 Apr 2018 #4

    Have you reinstalled the same drivers or have you installed different drivers?
      My ComputersSystem Spec

  5.    09 Apr 2018 #5

    I reinstalled the same drivers as I wasn't sure what driver version I wasn't getting these BSODs on.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,780
    Windows 10 Pro
       11 Apr 2018 #6

    Could you try an older driver, or newer driver instead of the same.
      My ComputersSystem Spec

  7.    16 Apr 2018 #7

    I clean installed the latest drivers, and just had a couple of BSODs with the same error.
    Occasional BSODs caused by atikmdag.sys Attached Files
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,780
    Windows 10 Pro
       16 Apr 2018 #8

    Please do the following 2 things:
    1. Reseat or seat the GPU in a different slot
    2. Run a memory test







    Occasional BSODs caused by atikmdag.sys Diagnostic Test Occasional BSODs caused by atikmdag.sys
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  9.    17 Apr 2018 #9

    I have reseated my graphics card + RAM, whilst I was at it I thoroughly cleaned my graphics card heat sink as it was incredibly dusty. If I get another BSOD today I will run MemTest whilst I am asleep, although hopefully it was the graphics card that was the problem.

    Thanks for the help!
      My ComputerSystem Spec

  10.    30 Apr 2018 #10

    Ok so it's been over a week now without any BSODs, after uninstalling a bunch of programs and everything that was done above, it seems to have stopped, thank you guys for the help!
      My ComputerSystem Spec


 
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