Windows 10: Cannot Update from Preview 17074; Crashes then reverts, 0xC1900101 Solved

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  1.    05 Apr 2018 #1

    Cannot Update from Preview 17074; Crashes then reverts, 0xC1900101


    So I've been stuck for a few days now on the dreaded wdfilter.sys infinite green screen of death loop. Finally broke out of it while reading some of the other threads but in the process some weird stuff happened (some drivers/settings changed/were changed such as at one point all services were turned off). I haven't been able to update successfully since build 17074. Now the only thing that kind of works is running the OS without windows defender but I don't want to do that for too long. How do I fix this update process? It always gets to the first boot up screen, crashes (the most recent one was PAGE_FAULT_IN_NONPAGED_AREA)

    ASHDESKTOP (2018-04-05 20 50).zip
      My ComputerSystem Spec


  2. Posts : 3,475
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       06 Apr 2018 #2

    Have you tried directly downloading the ISO from Microsoft and installing that way?

    Download Windows 10 ISO File
      My ComputersSystem Spec

  3.    06 Apr 2018 #3

    philc43 said: View Post
    Have you tried directly downloading the ISO from Microsoft and installing that way?

    Download Windows 10 ISO File
    Yeah this actually was the iso file that I tried to install from. Have tried a few different builds that all fail. First goes to page fault then on reverting goes to driver io verification error or something.
      My ComputerSystem Spec


  4. Posts : 3,475
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       06 Apr 2018 #4

    Do you attempt the installation as a clean install and reformat the hard drive?
      My ComputersSystem Spec

  5.    06 Apr 2018 #5

    philc43 said: View Post
    Do you attempt the installation as a clean install and reformat the hard drive?
    I'm trying to avoid a clean install if possible as this is the shotgun approach that I thought was mainly warranted about 20 years ago. "If it's broke just wipe and reinstall! " I don't want to have to reinstall everything and change all the settings back, especially if it's not guaranteed to work (as I've read in other threads the error could come back in the new install as well and wouldn't want to risk losing the rollback).

    I did post the zip file from the beta logger program; if I were to try to continue manually debugging this; how do I figure out what driver/install process caused the failure?

    Also things I have tried (not all inclusive list):
    Chkdsk
    DISM cleanup-image restorehealth
    sfc scannow
    Windows Update troubleshooting
      My ComputerSystem Spec


  6. Posts : 3,475
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       06 Apr 2018 #6

    To maximise your chance of a successful install I would remove every device on your PC apart from a simple wired mouse and keyboard and a monitor. Remove any disks other than the system disk. See if it helps. You can then add the removed items back afterwards.
      My ComputersSystem Spec

  7.    06 Apr 2018 #7

    Is there a way to go through the update log to see what caused the failure? Additionally is there some way to manually download insider preview updates? I know there's a way for normal windows to download packaged updates.
      My ComputerSystem Spec


  8. Posts : 3,475
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       06 Apr 2018 #8

    You will need to find the panther logs and see if you can determine which driver is blocking the update. These logs are not collected by the log collector we provide for BSOD analysis so you will need to search for them yourself:
    c:\windows\panther\setuperr.log & setupact.log


    If its any help here is the sequence of errors in the system log that we do collect:

    Code:
    2018-04-05T19:47:10.348		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRD29V9-Microsoft.MicrosoftOfficeHub.
    2018-04-05T19:47:24.254		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRFJ3Q2-Microsoft.BingWeather.
    2018-04-05T19:47:31.159		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9NBLGGH10PG8-Microsoft.People.
    2018-04-05T19:47:54.585		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRFJBBG-Microsoft.WindowsCamera.
    2018-04-05T19:49:03.254		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9NBLGGH4R32N-Microsoft.WindowsFeedbackHub.
    2018-04-05T19:51:28.439		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRFJ364-Microsoft.SkypeApp.
    2018-04-05T19:54:31.777		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRFHVJL-Microsoft.Office.OneNote.
    2018-04-05T19:57:03.147		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRFHVQM-microsoft.windowscommunicationsapps.
    2018-04-05T19:59:53.182		Installation Failure: Windows failed to install the following update with error 0x80073D0A: 9WZDNCRFJBH4-Microsoft.Windows.Photos.
    2018-04-05T20:41:36.158		Crash dump initialization failed!
    2018-04-05T20:41:36.305		The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    2018-04-05T20:41:54.979		Installation Failure: Windows failed to install the following update with error 0xC1900101: Windows 10 Insider Preview 17133.1 (rs4_release).
      My ComputersSystem Spec

  9.    06 Apr 2018 #9

    The errors in that log are the windows store apps failing to install (maybe because my windows is too outdated? idk).
    I have attached the panther folder; weirdly setuperr.log is 0bytes.
    Cannot Update from Preview 17074; Crashes then reverts, 0xC1900101 Attached Files
      My ComputerSystem Spec

  10.    06 Apr 2018 #10

    Microsoft has released SetupDiag that helps analyze upgrade logs. It wouldn't hurt to give that a try.

    The typical locations for Windows 10 upgrade logs are:
    Code:
    C:\$Windows.~BT\Sources\Panther\setupact.log
    C:\$Windows.~BT\Sources\Panther\setuperr.log
    C:\$Windows.~BT\Sources\Rollback\setupact.log
    C:\$Windows.~BT\Sources\Rollback\setuperr.log
    But to be honest, serious problems with Insider fast ring builds are to be expected, and it is not always a guarantee that you can upgrade to the next flight, given the beta (and often alpha) quality of the releases. If you are not comfortable wiping your installation, insider builds are probably not what you want to run as a daily driver.
      My ComputerSystem Spec


 
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