Windows 10: Several Random BSODs over Last 2 Days - Unexpected Store Exception Solved

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  1.    2 Weeks Ago #11

    Memtest sucessfully passed 8 times. HD Tune tests also seem to indicate no issue. Surprised it ddidn't blue screen halfway through at random.

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    In the meantime, I got a different BugCheck 'Critical Process Died'. The nature of the blue screen was very similar to previous blue screens, with the system becomming unresponsive for 15-20 seconds before the blue screen appeared, only this time, it seemed to attempt to recover and failed. System dump files are still failing to write, even after setting the computer to not reset upon blue screening (it gets stuck at 0%). I noticed in the Event Viewer, the Kernel-Power messages had "This error is caused because the system stopped responding and the hardware watchdog triggered a system reset." added to it.

    There were no devices with a yellow triangle with a black exclamation mark in the device manager. There is a 'pcouffin device for Amd 64 bits systems' driver with a white circle, blue question mark though.
      My ComputerSystem Spec


  2. Posts : 16,252
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #12

    1) For memtest86+ version 5.01 please post an image of the test results into the thread.
    2) For problems withing device manager > post images into the thread.
    3) For any BSOD run the beta log collector and post a new zip into the thread:
    log collector v2-beta08.zip
      My ComputerSystem Spec

  3.    2 Weeks Ago #13

    The Memtest86+ Pass:

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      My ComputerSystem Spec


  4. Posts : 16,252
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #14

    1) 8 GB RAM, 8 passes, 0 errors = Pass.
    2) For problems withing device manager > post images into the thread.
    3) For any BSOD run the beta log collector and post a new zip into the thread:
    log collector v2-beta08.zip
      My ComputerSystem Spec

  5.    2 Weeks Ago #15

    Latest log is attached. Dump files are still not being generated. Also dxdiag timed out apprently in the process. Also attached is the only driver with an extra icon:
    DESKTOP-EEQBT0R-Sat_31_03_2018_215139_74.zip
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    Additional observation: After running an intensive hard disk check successfully for 4 hours (and Memtest for 14 hours), the laptop has subsequently blue screened twice trying to browse the web, mostly this forum. Typically, the last thing I see before the laptop stops responding is Chrome saying 'Waiting for cache.' Upon rebooting, which it seems to do regardless of whether it's supposed to, it gives an error saying the 'Operating System cannot be found,' but the system works again when I hard power off and power on.
      My ComputerSystem Spec


  6. Posts : 16,252
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #16

    1) When available please post images of steps 10 and 11.
      My ComputerSystem Spec

  7.    2 Weeks Ago #17

    Strange, my laptop has been functioning properly for several hours at this point (it almost always crashed within 30 minutes of use the past few days), web browsing and everything. The only thing I can think of that I did was remove Malwarebytes antimalware, as per a post that has since been removed. I wouldn't have thought this would have any effect given I have not ran Malwarebytes for a long time even before the blue screens started happening. I'll keep you posted if I blue screen again.

    Images for steps 10 and 11 were posted previously in the forum and I changed my settings as advised.
      My ComputerSystem Spec


  • Posts : 16,252
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #18

    Please run the beta version of the log collector and post a new zip into the thread:
    log collector v2-beta08.zip
    (extract > open)
      My ComputerSystem Spec

  •   My ComputerSystem Spec


  • Posts : 16,252
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #20

    The DM log collector was posted.
    See if you can use the beta log collector to post a new zip into the thread.
    log collector v2-beta08.zip
    (extract > open)
    This link has images to run the beta log collector:
    DM Log tool problem Solved - Windows 10 Forums
      My ComputerSystem Spec


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