Windows 10: Multiple VPNs causing BSOD within a few mins of being on

  1.    29 Mar 2018 #1

    Multiple VPNs causing BSOD within a few mins of being on


    Hi I hope someone could please take the time to look over my BSOD logs to see what maybe causing my issue.

    I have tried 2 different VPNs (Tunnelbear and Windscribe) but both cause a BSOD within a few minutes of use.

    I appreciate anyone offering help and have attached my logs to help isolate the issue.

    SAMS-PC-Thu_29_03_2018_155108_31.zip
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,603
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       29 Mar 2018 #2

    Hello S4MBO,

    All three crash dumps point to the Broadcom wireless driver - it is implicated in the thread at the time of the crash:

    Code:
    #   4 TID:0005 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffec82`f7ac71e8 fffff802`2e9ba50b nt!KeBugCheckEx
    01 ffffec82`f7ac71f0 fffff802`2e878fad nt!MiSystemFault+0x142f1b
    02 ffffec82`f7ac7290 fffff802`2e99354e nt!MmAccessFault+0x23d
    03 ffffec82`f7ac7460 fffff802`2ea358e4 nt!KiPageFault+0x40e
    04 ffffec82`f7ac75f0 fffff802`2e8b64f0 nt!MI_READ_PTE_LOCK_FREE+0x4
    05 ffffec82`f7ac7620 fffff80f`a463a2c1 nt!MmBuildMdlForNonPagedPool+0x2a0
    06 ffffec82`f7ac76c0 fffff80f`a97b1d1f ndis!NdisAllocateMdl+0x31
    07 ffffec82`f7ac7700 ffffda04`b9bfa040 bcmwl63a+0xe1d1f
    08 ffffec82`f7ac7708 ffffda04`a56c22e0 0xffffda04`b9bfa040
    09 ffffec82`f7ac7710 ffffda04`b0cf6000 0xffffda04`a56c22e0
    0a ffffec82`f7ac7718 ffffda04`b07f3010 0xffffda04`b0cf6000
    0b ffffec82`f7ac7720 00000000`00000032 0xffffda04`b07f3010
    0c ffffec82`f7ac7728 fffff80f`a979413c 0x32
    0d ffffec82`f7ac7730 ffffda04`b07d4ec0 bcmwl63a+0xc413c
    0e ffffec82`f7ac7738 ffffda04`b0cc4780 0xffffda04`b07d4ec0
    0f ffffec82`f7ac7740 00000000`00000019 0xffffda04`b0cc4780
    10 ffffec82`f7ac7748 ffffda04`b07d4ec0 0x19
    11 ffffec82`f7ac7750 ffffda04`b4cb4010 0xffffda04`b07d4ec0
    12 ffffec82`f7ac7758 fffff80f`a981fb3b 0xffffda04`b4cb4010
    13 ffffec82`f7ac7760 ffffda04`1000f1b0 bcmwl63a+0x14fb3b
    14 ffffec82`f7ac7768 ffffda04`b4cb4000 0xffffda04`1000f1b0
    15 ffffec82`f7ac7770 ffffea0b`2f04852b 0xffffda04`b4cb4000
    16 ffffec82`f7ac7778 fffff80f`a97e5e32 0xffffea0b`2f04852b
    17 ffffec82`f7ac7780 00000000`00000000 bcmwl63a+0x115e32
    bcmwl63a.sys Sat Sep 19 00:42:15 2015

    See if you can update it.
      My ComputersSystem Spec

  3.    29 Mar 2018 #3

    philc43 said: View Post
    Hello S4MBO,

    All three crash dumps point to the Broadcom wireless driver - it is implicated in the thread at the time of the crash:

    Code:
    #   4 TID:0005 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffec82`f7ac71e8 fffff802`2e9ba50b nt!KeBugCheckEx
    01 ffffec82`f7ac71f0 fffff802`2e878fad nt!MiSystemFault+0x142f1b
    02 ffffec82`f7ac7290 fffff802`2e99354e nt!MmAccessFault+0x23d
    03 ffffec82`f7ac7460 fffff802`2ea358e4 nt!KiPageFault+0x40e
    04 ffffec82`f7ac75f0 fffff802`2e8b64f0 nt!MI_READ_PTE_LOCK_FREE+0x4
    05 ffffec82`f7ac7620 fffff80f`a463a2c1 nt!MmBuildMdlForNonPagedPool+0x2a0
    06 ffffec82`f7ac76c0 fffff80f`a97b1d1f ndis!NdisAllocateMdl+0x31
    07 ffffec82`f7ac7700 ffffda04`b9bfa040 bcmwl63a+0xe1d1f
    08 ffffec82`f7ac7708 ffffda04`a56c22e0 0xffffda04`b9bfa040
    09 ffffec82`f7ac7710 ffffda04`b0cf6000 0xffffda04`a56c22e0
    0a ffffec82`f7ac7718 ffffda04`b07f3010 0xffffda04`b0cf6000
    0b ffffec82`f7ac7720 00000000`00000032 0xffffda04`b07f3010
    0c ffffec82`f7ac7728 fffff80f`a979413c 0x32
    0d ffffec82`f7ac7730 ffffda04`b07d4ec0 bcmwl63a+0xc413c
    0e ffffec82`f7ac7738 ffffda04`b0cc4780 0xffffda04`b07d4ec0
    0f ffffec82`f7ac7740 00000000`00000019 0xffffda04`b0cc4780
    10 ffffec82`f7ac7748 ffffda04`b07d4ec0 0x19
    11 ffffec82`f7ac7750 ffffda04`b4cb4010 0xffffda04`b07d4ec0
    12 ffffec82`f7ac7758 fffff80f`a981fb3b 0xffffda04`b4cb4010
    13 ffffec82`f7ac7760 ffffda04`1000f1b0 bcmwl63a+0x14fb3b
    14 ffffec82`f7ac7768 ffffda04`b4cb4000 0xffffda04`1000f1b0
    15 ffffec82`f7ac7770 ffffea0b`2f04852b 0xffffda04`b4cb4000
    16 ffffec82`f7ac7778 fffff80f`a97e5e32 0xffffea0b`2f04852b
    17 ffffec82`f7ac7780 00000000`00000000 bcmwl63a+0x115e32
    bcmwl63a.sys Sat Sep 19 00:42:15 2015

    See if you can update it.
    Thanks for isolating the cause of that BSOD I really appreciate your help :) A quick check on Asus's page resulted in an updated driver (Windows update had no driver updates) which solved this issue for me! Thanks so much!
      My ComputerSystem Spec


 

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