Windows 10: BSOD NETIO.SYS when Streaming or Downloading Progress Solved

  1.    27 Mar 2018 #1

    BSOD NETIO.SYS when Streaming or Downloading Progress


    Hello, this is my case, when open Streaming Video (example = youtube) or when Downloading (but most often is when downloading), a few seconds later after starting Stream or Download then BSOD occurs with error message = System_Thread_Exception_Not_Handled (netio.sys). I try to reinstall driver network, driver vga, but still BSOD

    My Sistem spec =
    Intel COre i7-7700K
    Motherboard MSI Z270 GAMING PRO CARBON (MS-7A63)
    DDR4 RAM 16GB
    GPU NVIDIA GeForce GTX 1060 3GB
    Windows 10 PRO x64

    and here i attach dm file. Please help and thanks very much.
    (sorry for my bad english)
    BSOD NETIO.SYS when Streaming or Downloading Progress Attached Files
      My ComputerSystem Spec

  2.    27 Mar 2018 #2

    Looks like the culpirt is NSWebFilterDriver.sys, the NetSupport Web Filter Driver. From a cursory search online it appears to be related to this company, NetSupport School - Classroom Monitoring, Management, Orchestration and Collaboration, likely for monitoring during online testing.

    I'd ask for an updated version or remove it if you no longer need it.

    Code:
    ffff8b08`525e66d8 fffff801`ea5a0b09 nt!KeBugCheckEx
    01 ffff8b08`525e66e0 fffff801`ea56510f nt!PspSystemThreadStartup$filt$0+0x44
    02 ffff8b08`525e6720 fffff801`ea59021d nt!_C_specific_handler+0x9f
    03 ffff8b08`525e6790 fffff801`ea4b5a50 nt!RtlpExecuteHandlerForException+0xd
    04 ffff8b08`525e67c0 fffff801`ea4b6683 nt!RtlDispatchException+0x430
    05 ffff8b08`525e6eb0 fffff801`ea59a602 nt!KiDispatchException+0x1f3
    06 ffff8b08`525e7560 fffff801`ea596633 nt!KiExceptionDispatch+0xc2
    07 ffff8b08`525e7740 fffff803`48407144 nt!KiPageFault+0x4f3
    08 ffff8b08`525e78d8 fffff803`48400bf6 NETIO!StreamDatapTruncateAfterOffset
    09 ffff8b08`525e78e0 fffff803`49093434 NETIO!FwppTruncateStreamDataAfterOffset+0x46
    0a ffff8b08`525e7940 fffff803`49b31ad8 fwpkclnt!FwpsCloneStreamData0+0x114
    0b ffff8b08`525e79b0 00000000`00000000 NSWebFilterDriver+0x1ad8
      My ComputerSystem Spec

  3.    28 Mar 2018 #3

    try to uninstall the NetSupport App, then streaming videos and download files, and the result is safe today, while not found BSOD yet, so cool, awesome, hopefully safe until so on ...

    if anything happens again, i will update here, but i hope No...

    thanks very2 much Spectrum

    Spectrum said: View Post
    Looks like the culpirt is NSWebFilterDriver.sys, the NetSupport Web Filter Driver. From a cursory search online it appears to be related to this company, NetSupport School - Classroom Monitoring, Management, Orchestration and Collaboration, likely for monitoring during online testing.

    I'd ask for an updated version or remove it if you no longer need it.

    Code:
    ffff8b08`525e66d8 fffff801`ea5a0b09 nt!KeBugCheckEx
    01 ffff8b08`525e66e0 fffff801`ea56510f nt!PspSystemThreadStartup$filt$0+0x44
    02 ffff8b08`525e6720 fffff801`ea59021d nt!_C_specific_handler+0x9f
    03 ffff8b08`525e6790 fffff801`ea4b5a50 nt!RtlpExecuteHandlerForException+0xd
    04 ffff8b08`525e67c0 fffff801`ea4b6683 nt!RtlDispatchException+0x430
    05 ffff8b08`525e6eb0 fffff801`ea59a602 nt!KiDispatchException+0x1f3
    06 ffff8b08`525e7560 fffff801`ea596633 nt!KiExceptionDispatch+0xc2
    07 ffff8b08`525e7740 fffff803`48407144 nt!KiPageFault+0x4f3
    08 ffff8b08`525e78d8 fffff803`48400bf6 NETIO!StreamDatapTruncateAfterOffset
    09 ffff8b08`525e78e0 fffff803`49093434 NETIO!FwppTruncateStreamDataAfterOffset+0x46
    0a ffff8b08`525e7940 fffff803`49b31ad8 fwpkclnt!FwpsCloneStreamData0+0x114
    0b ffff8b08`525e79b0 00000000`00000000 NSWebFilterDriver+0x1ad8
      My ComputerSystem Spec


 

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