Windows 10: BSOD Random crashes Solved

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  1.    27 Mar 2018 #1

    BSOD Random crashes


    So I have gotten a couple BSOD errors in the past 2 weeks. One was something with the WatchDog and the other was a System Service Exception. I'll be honest not a big fan of 10 but had to move as I needed a new key and all I had was a 10 key hahahaha.

    anyways been having nothing but issues with 10 since installing it, any help I can get would be great!

    Already did a full run down of the tower and reseated everything and cleaned. tried a {SFC /SCANNOW} no results. also did a clean wipe of all drivers and reinstalled them with still issues.

    DESKTOP-1H7JCH9-Tue_03_27_2018_182628_38.zip
      My ComputerSystem Spec

  2.    27 Mar 2018 #2

    The event log shows a Windows Hardware Error Architecture (WHEA) error reported by a processor which was a cache hierarchy error that was correctable. I'm pretty sure that's not supposed to be happening.

    The 0x101 bugcheck (CLOCK_WATCHDOG_TIMEOUT) happens because a secondary processor (one of the CPU cores) has not responded to a very high level interrupt within a certain amount of time.

    The 0x3B bugcheck (SYSTEM_SERVICE_EXCEPTION) was caused by kernel code trying to access invalid memory. These have many possible causes including an unstable overclock.

    I would recommend undoing the overclock on your CPU and seeing if the problems continue. There is also a newer BIOS available for your motherboard here.
      My ComputerSystem Spec

  3.    27 Mar 2018 #3

    I have tried to update my bios but I am unable to do so someting about it can't be verified, and as for the over clock I was not aware I had anything over clocked x.x. and when I just tried to do a windows update meaning at start up I got a blus screen stating Attttempted to write to readonly memory......
      My ComputerSystem Spec

  4.    27 Mar 2018 #4

    Can you make the new dump available for download?
      My ComputerSystem Spec

  5.    27 Mar 2018 #5

    cwsink said: View Post
    Can you make the new dump available for download?
    heres thhe new copy with anotthher blue screen as soon a attempt to try a game and see if the error happens

    DESKTOP-1H7JCH9-Tue_03_27_2018_225803_43.zip

    Also the bios is now updated to 1001 from 0901
    Last edited by MamaSinister; 27 Mar 2018 at 22:02. Reason: Adding
      My ComputerSystem Spec

  6.    27 Mar 2018 #6

    The old and the new bugcheck codes are 0x3B and it seems to be happening in a process with the filename "tianyu.exe". Do you know what that process is? A search comes up with links suggesting it could be malware.
      My ComputerSystem Spec

  7.    27 Mar 2018 #7

    cwsink said: View Post
    The old and the new bugcheck codes are 0x3B and it seems to be happening in a process with the filename "tianyu.exe". Do you know what that process is? A search comes up with links suggesting it could be malware.
    That's basically the game I'm playing installer, My.com Installer, avg even detectts it as a false positive. Link here
      My ComputerSystem Spec

  8.    27 Mar 2018 #8

    The callstack is the same in both. User mode code which seems to be a 32-bit process is calling into the kernel.

    Code:
    7: kd> k12
     # Child-SP          RetAddr           Call Site
    00 ffff950a`d5fb7758 fffff802`f57a1529 nt!KeBugCheckEx
    01 ffff950a`d5fb7760 fffff802`f57a0abc nt!KiBugCheckDispatch+0x69
    02 ffff950a`d5fb78a0 fffff802`f579721d nt!KiSystemServiceHandler+0x7c
    03 ffff950a`d5fb78e0 fffff802`f56bca50 nt!RtlpExecuteHandlerForException+0xd
    04 ffff950a`d5fb7910 fffff802`f56bd683 nt!RtlDispatchException+0x430
    05 ffff950a`d5fb8000 fffff802`f57a1602 nt!KiDispatchException+0x1f3
    06 ffff950a`d5fb86b0 fffff802`f579d110 nt!KiExceptionDispatch+0xc2
    07 ffff950a`d5fb8890 fffff802`f56d456f nt!KiGeneralProtectionFault+0x3d0
    08 ffff950a`d5fb8a20 fffff802`f56edf67 nt!KiSelectReadyThread+0x16f
    09 ffff950a`d5fb8ab0 fffff802`f57a1003 nt!NtYieldExecution+0xc7
    0a ffff950a`d5fb8b00 00000000`53801e5c nt!KiSystemServiceCopyEnd+0x13
    0b 00000000`32e9ee48 00000000`00000000 0x53801e5c
    Is it only happening with this game?

    It looks like the CPU is still overclocked. According to this page the base clock is 4.0 GHz with a maximum boost of 4.2 GHz and yours is running at 4.335 GHz.

    Code:
    7: kd> !sysinfo cpuinfo
    [CPU Information]
    ~MHz = REG_DWORD 4335
    Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
    Identifier = REG_SZ AMD64 Family 21 Model 2 Stepping 0
    ProcessorNameString = REG_SZ AMD FX(tm)-8350 Eight-Core Processor           
    Update Status = REG_SZ Newer Patch Not Available"
    VendorIdentifier = REG_SZ AuthenticAMD
    I'd recommend uninstalling any software utilities which might be overclocking your CPU and going into the BIOS settings menu, loading default settings, and then Save & Exit.
      My ComputerSystem Spec

  9.    27 Mar 2018 #9

    I removed thhhe Asus tuning app and reverted the bios to default but said no changes were made. also ran thhe game in compat mode for windows 7 and moved the game files causing thhe screen to a seperate hdd and see if keeping thhe windows files and game files seperate work. I'll let you know. past 10 mins good thus far.
      My ComputerSystem Spec

  10.    27 Mar 2018 #10

    If you get any new bugchecks please make the dumps available. Hopefully you've fixed it, though. Please do let us know.
      My ComputerSystem Spec


 
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