Windows 10: Windows 10 GSOD before windows 10 updates

  1.    4 Weeks Ago #1

    Windows 10 GSOD before windows 10 updates


    Hello,

    I have two pc's on build 17074, both of them started to get GSOD's on the same day, I saw that the crash happened just before windows got ready to update to build 17115. In settings, I would see the build preparing to install and then change to pending restart. If I chose to "restart and update" it would crash immediately and if I chose to do nothing it would crash in 3 minutes max.

    The next day I successfully managed to update my main pc that was on 17074 to 17115 ( I had the option to restart and update instantly on launch so I pressed it and it worked).

    Now my second pc is a university laptop with no GPU (I first thought it might have been an nvidia driver issue, since I did a full reinstall in safe mode on my main pc to fix this GSOD). My laptop just won't start the update process. If I try to press the update button on the start menu it will crash, and If I do nothing it will crash after 15 minutes .

    If I can manage to update my pc then my problems will be solved. Strange thing is, that my main pc which I managed to update is running a really broken windows 10 install ( I updated from windows xp to windows 7 and then to windows 10, so its a really old install, it usually has many issues etc...) and my laptop, which is running a relatively clean install and it never has windows related issues.

    So.. a brief rundown:

    Main PC [Old install, usually quite unstable] ( broken 17074 --> safe mode (uninstalled nvidia drivers) --> tried to quickly update --> now on build 17115)
    Laptop PC [Relatively clean] (broken 17074 --> tried quick install (failed 8 times or so, always GSOD ) -->safe mode ( to collect logs) --> still broken)

    I took some logs with the beta and non-beta versions of the log collectors.

    BETA log collector: ERNESTAS-LPC (2018-03-18 19 54).zip
    Non- Beta Log collector: ERNESTAS-LPC-2018_03_18_195346,70.zip
      My ComputerSystem Spec

  2.   My ComputerSystem Spec


  3. Posts : 3,278
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       4 Weeks Ago #3

    As the insider builds are changing so rapidly I would recommend you work directly with Microsoft on this one, maybe you can just download the 17115 or newer 17123 insider version and install that.
      My ComputersSystem Spec

  4.    4 Weeks Ago #4

    I has a bad feeling that no one could help since I am on an insider build... oh well...

    So I took a risk - since the GSOD always had "WdFilter.sys" listed as the cause and that was preventing me from doing a clean install , I just deleted it from system32/drivers. The risk paid off since I was able to get into windows long enough to trigger the update! (I did not want to risk it, so I do not know if that is a permanent fix) , since the file belonged to windows defender it was broke .

    So now I updated to 17115 and instantly got the option to go to 17120, so I did. Now everything is working and all is well. I believe that many people are having this issue ( it can't be random luck that two pc's got the same issue on the same day).

    While it may have worked for me, I do not recommend trying this. If you have nothing else to do then you can give it a shot, though I'd recommend doing an update to a new build soon after since it "clean" installs windows again.

    Will mark this as solved in a couple of days since I want to be sure this issue is fixed.
      My ComputerSystem Spec


 

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