Windows 10: Windows 10 GSOD before windows 10 updates

  1.    18 Mar 2018 #1

    Windows 10 GSOD before windows 10 updates


    I have two pc's on build 17074, both of them started to get GSOD's on the same day, I saw that the crash happened just before windows got ready to update to build 17115. In settings, I would see the build preparing to install and then change to pending restart. If I chose to "restart and update" it would crash immediately and if I chose to do nothing it would crash in 3 minutes max.

    The next day I successfully managed to update my main pc that was on 17074 to 17115 ( I had the option to restart and update instantly on launch so I pressed it and it worked).

    Now my second pc is a university laptop with no GPU (I first thought it might have been an nvidia driver issue, since I did a full reinstall in safe mode on my main pc to fix this GSOD). My laptop just won't start the update process. If I try to press the update button on the start menu it will crash, and If I do nothing it will crash after 15 minutes .

    If I can manage to update my pc then my problems will be solved. Strange thing is, that my main pc which I managed to update is running a really broken windows 10 install ( I updated from windows xp to windows 7 and then to windows 10, so its a really old install, it usually has many issues etc...) and my laptop, which is running a relatively clean install and it never has windows related issues.

    So.. a brief rundown:

    Main PC [Old install, usually quite unstable] ( broken 17074 --> safe mode (uninstalled nvidia drivers) --> tried to quickly update --> now on build 17115)
    Laptop PC [Relatively clean] (broken 17074 --> tried quick install (failed 8 times or so, always GSOD ) -->safe mode ( to collect logs) --> still broken)

    I took some logs with the beta and non-beta versions of the log collectors.

    BETA log collector: ERNESTAS-LPC (2018-03-18 19 54).zip
    Non- Beta Log collector: ERNESTAS-LPC-2018_03_18_195346,
      My ComputerSystem Spec

  2.   My ComputerSystem Spec

  3. philc43's Avatar
    Posts : 3,606
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       20 Mar 2018 #3

    As the insider builds are changing so rapidly I would recommend you work directly with Microsoft on this one, maybe you can just download the 17115 or newer 17123 insider version and install that.
      My ComputersSystem Spec

  4.    20 Mar 2018 #4

    I has a bad feeling that no one could help since I am on an insider build... oh well...

    So I took a risk - since the GSOD always had "WdFilter.sys" listed as the cause and that was preventing me from doing a clean install , I just deleted it from system32/drivers. The risk paid off since I was able to get into windows long enough to trigger the update! (I did not want to risk it, so I do not know if that is a permanent fix) , since the file belonged to windows defender it was broke :) .

    So now I updated to 17115 and instantly got the option to go to 17120, so I did. Now everything is working and all is well. I believe that many people are having this issue ( it can't be random luck that two pc's got the same issue on the same day).

    While it may have worked for me, I do not recommend trying this. If you have nothing else to do then you can give it a shot, though I'd recommend doing an update to a new build soon after since it "clean" installs windows again.

    Will mark this as solved in a couple of days since I want to be sure this issue is fixed.
      My ComputerSystem Spec


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