Windows 10: BSOD SrtTrail and error 0x32 in "Disk metadata test" Solved

  1.    17 Mar 2018 #1

    BSOD SrtTrail and error 0x32 in "Disk metadata test"

    Hello. I read this tread becouse beginning is that same but it doesn't work for me

    Windows can not start after update, here is SrtTrail.txt Solved - Windows 10 Forums

    First issues at step 4 and 6

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    I choose Yes and no problem has been found.

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    And problem with DISM

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    Log in my google disc becouse your uploader wasn't work for thoose files.

    Error - Google Drive
    Last edited by SebaFranek; 17 Mar 2018 at 12:06.
      My ComputerSystem Spec

  2. Posts : 20,990
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Mar 2018 #2

    Hi SebaFranek ,

    Welcome to Ten Forums BSOD forum.

    1) When was the computer last working normally?
    2) What problems were you experiencing? And what happened?
    3) Were you able to find the srttrail.txt
    4) What troubleshooting had been done in addition to the above post?
    5) When the computer is booted now what do you see and hear?
    6) How old is the computer?
    7) Which parts have been replaced?
    8) When was the drive last checked with diagnostic tests?
    9) Is the drive a HD or SSD?
    10) Did startup repair fail?
    11) Did system restore fail?
    12) What is the status of the files on the computer?
    13) Are the files backed up?
    14) Had you made a backup image?

    15) Please update the spec in the "My Computer" section:
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    Use a camera or smart phone camera to take a pictures and post images into the thread for these steps:
    16) Open command prompt > Administrator X:\Windows\System32\cmd.exe > X:\Sources> type:
    17) c:
    18) dir
    19) d:
    20) dir
    21) x:
    22) bcdedit /enum
    23) bcdedit | find "osdevice"
    24) diskpart
    25) list disk
    26) list volume
    27) select disk 0
    28) list partition
    29) select partition 1
    30) detail partition
    31) select partition 2
    32) detail partition
    33) select partition 3
    34) detail partition
    35) select partition 4
    36) detail partition
    37) if there are more partition continue in the same fashion
    38) select disk 1
    39) list partition
    40) exit
      My ComputerSystem Spec

  3.    18 Mar 2018 #3

    Ok I make system Specs.
    Laptop is from 2013. Replaced parts are SSD and Graphics card. Drivers and hardware diagnostics are checked automatically via Dell SupportAssist every month. System is on SSD Drive. I have system backup image on USB Pendrive. Laptop was working good (friday) but i shut it down and chose "shut down and update". After this update i turned on laptop and make several resets becouse it stucks on black screen. Startup repair fail. After them BSOD with information about SrtTrail.txt with acces to setup repair. I have open srtrail.txt with cmd prompt from automatic setup repair (blue one).
    I have done nothing more i wrote above. I have no restore points.

    But yesterday i followed this steps and it solve the problem but not totally:

    1) boot to the Windows 10 iso
    2) it may take 5 minutes displaying the windows icon
    3) Use the default settings for language, time, currency, and keyboard
    4) click next
    5) In the left lower corner click Repair your computer
    6) click troubleshooting
    7) click startup repair (it is expected to fail)
    8) click system restore (it is expected to fail)
    9) click command prompt
    You should see a pop up with title bar: Administrator: X:\windows\system32\cmd.exe
    This is the registry backup method:
    For each step you must see sizeable file sizes for this to work.
    If you see zeros the method will fail.
    The command: dir
    will be used each step to make sure you are in the proper location and check the size of the files
    10) type: C:
    11) dir
    12) type: D:
    13) dir
    Choose the C: or the D: drive to proceed. It should be the windows drive and not the USB drive.
    14) type: bcdedit | find "osdevice"
    This should display the location of the partition and in most cases is the location of the affected drive.
    For this post I will use C: however you should pick the drive letter that you found that has the windows files on your computer.
    The proper drive will display: perflogs, program files, program files (x86), users, windows, etc
    15) type or copy and paste: cd \windows\system32\config
    It should display: C:\windows\system32\config>
    16) type: dir
    It should display: bbi, bcd-template, components, default, drivers, elam, sam, security, software, system, vsmidk, journal, regback, systemprofile txr, etc.
    All of the file sizes should be sizeable. If it displays zeros then abort.
    Make a new directory and name it backup or something similar.
    17) type: MD backup
    Copy all of the files into this new directory.
    18) type or copy and paste: copy *.* backup
    It should now display: bbi, bcd-template, components, default, drivers, elam, sam, security, software, system, vsmidk indicating the files were copied.
    Change the directory to regback
    19) type: cd regback
    It should now display: c:\windows\system32\config\regback>
    20)type: dir
    It should display: default, sam, security, software, system etc
    All of these files must be sizeable. If it displays zeros then abort.
    21) type or copy and paste: copy *.* ..
    It should now display:
    Overwrite ..\default? (yes/no/all):
    22) type: a
    It should now display: sam, security, software, system and that the files were copied.
    23) type: exit
    24) click turn off your PC
    After long loading and black screen Windows finally turned on. But after reset I have again bsod with SrtTrail.txt. I have created restore point. But how to prevent another bsods?
    In this case I should follow steps from your above post?
      My ComputerSystem Spec

  4. Posts : 20,990
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Mar 2018 #4

    Run this log collector and post a zip into this thread:
    log collector
    (extract > open)

    That looks like the registry backup method in one of my other posts.
    Which link did you use?
    Did it fix most things except the bsod?

    If you can get into safe mode you should have fewer bsod:
    Boot into Safe Mode on Windows 10 Windows 10 Tutorials

    The command can be run in safe mode.

    The repair should be considered fragile.
    So perform these steps:
    1) Make a brand new restore point
    2) backup important files to another drive or to the cloud
    3) make a backup image with Macrium:
    4) Place the backup image onto another drive or into the cloud

    5) Open administrative command prompt and type or copy and paste:
    6) sfc /scannow
    7) dism /online /cleanup-image /scanhealth
    8) dism /online /cleanup-image /restorehealth
    9) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread10) chkdsk /x /f /r C:
    This may take many hours so plan to run overnight
    11) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste > notepad > post into the thread using a one drive or drop box share link.
      My ComputerSystem Spec

  5.    19 Mar 2018 #5

    Log: SEBASTIAN_DELL (2018-03-19 19 38).zip

    Yes, it was your method from here: Windows can not start after update, here is SrtTrail.txt Solved - Windows 10 Forums
    My only problem (about which I knew) was BSOD described above. At the moment I don't see any other problems.

    Now I will try safe mode and later I will edit post.
      My ComputerSystem Spec

  6. Posts : 20,990
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Mar 2018 #6

    I'm glad to see that you were able to fix the problems using the registry repair.

    The logs were in a foreign language and could not be scanned or read.
    Please re-post the logs in English so that they can be troubleshooted:
    Language - Add, Remove, and Change in Windows 10 Windows 10 Tutorials
    log collector
    (extract > open)

    2) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
      My ComputerSystem Spec

  7.    17 Apr 2018 #7

    I decided to reinstall the system. Thank you for your time.
      My ComputerSystem Spec


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