BSOD - PowerSpec 1510

zbook · 17 Mar 2018

Update this misbehaving driver:

SvThANSP.sys

Savitech Hotkey Driver

Code:

None at http://www.savitech-ic.com/

Must get from OEM.

Code:

svthansp    SvThANSP    \??\c:\program files (x86)\hotkey\svthansp.sys    Kernel Driver    Yes    System    Running    OK    Normal    No    Yes

sschoenstein · 18 Mar 2018

I can't find a new version of that driver. I have upgraded Clevo Control Center to v5.0001.1.74 from v5.0001.1.05 because it includes the Hotkey driver, but the date (10/11/2013) and file version (6.1.7600.16385) are unchanged.

Any ideas? And should I go back to Driver Verifier?

I have gone to the Clevo (manufacturer) website and see a set of drivers dated 1/25/2018, but they aren't updated on the PowerSpec (OEM) website.

Download Driver

Model :P6xxHS
Driver Type : ALL

TYPE	DESCRIPTION	FILENAME	FTP SITE	SIZE(K)	START
VGA	Intel VGA driver (21.20.16.4541) for Windows 10 64-bit.	IntelVGA.zip	USA ASIA EUROPE	241664	2017/1/12
VGA	nVIDIA VGA driver (21.21.13.7587) for Windows 10 64-bit.	NVIDIAVGA.zip	USA ASIA EUROPE	720266	2017/1/12
VGA	nVidia VGA Driver 21.21.13.7674	NVIDIAVGA170307.zip	USA ASIA EUROPE	751423	2017/3/7
VGA	1. Update NVIDIA VGA : 22.21.13.8205 support Win10 RS2.	N_VGA_0731.zip	USA ASIA EUROPE	560394	2017/8/2
VGA	1. Update Intel VGA : 22.20.16.4691 support Win10 RS2 OS	I_VGA_0731.zip	USA ASIA EUROPE	287066	2017/8/2
VGA	Intel VGA Driver 21.20.16.4590	IntelVGA170307.zip	USA ASIA EUROPE	246866	2017/3/7
VGA	1. Update Intel VGA Driver ver22.20.16.4749	I_VGA_0824.zip	USA ASIA EUROPE	290629	2017/8/29
VGA	1. Update Nvidia VGA driver v23.21.13.8792 to support Win10 RS3	NV_VGA_180122.zip	USA ASIA EUROPE	582088	2018/1/25
VGA	1. Update Intel VGA driver v23.20.16.4849 to support Win10 RS3	INTEL_VGA_180122.zip	USA ASIA EUROPE	306911	2018/1/25
AUDIO	1.Update Audio driver v6.0.1.8279 to support Win10 RS3	Audio_180122.zip	USA ASIA EUROPE	277327	2018/1/25
AUDIO	Audio Driver 6.0.1.8010	10_Audio170307.zip	USA ASIA EUROPE	229036	2017/3/7
AUDIO	1. Update Audio Driver ver:6.0.1.8210	Audio_0824.zip	USA ASIA EUROPE	278058	2017/8/29
AUDIO	1. Update Audio: 6.0.1.8152 support Win10 RS2 OS	10_Audio_0731.zip	USA ASIA EUROPE	276118	2017/8/2
AUDIO	Audio driver (6.0.1.8004) for Windows 10 64-bit.	10_Audio.zip	USA ASIA EUROPE	362545	2017/1/12
OTHERS	Chipset driver (10.1.1.38) for Windows 10 64-bit.	01_Chipset.zip	USA ASIA EUROPE	2659	2017/1/12
OTHERS	LAN driver (10.10.714.2016) for Windows 10 64-bit.	03_LAN.zip	USA ASIA EUROPE	10351	2017/1/12
OTHERS	Card reader driver (10.0.14393.21292) for Windows 10 64-bit.	04_Cardreader.zip	USA ASIA EUROPE	16714	2017/1/12
OTHERS	Touchpad driver (19.3.4.31) for Windows 10 64-bit.	05_Touchpad.zip	USA ASIA EUROPE	45825	2017/1/12
OTHERS	Control Center AP (5.0001.1.05) for Windows 10 64-bit.	06_ControlCenter.zip	USA ASIA EUROPE	298587	2017/1/12
OTHERS	Airplane mode AP (1.4.0.3) for Windows 10 64-bit.	07_AirplaneMode.zip	USA ASIA EUROPE	3876	2017/1/12
OTHERS	Intel Management Engine Interface driver (11.6.0.1026) for Windows 10 64-bit.	08_MEI.zip	USA ASIA EUROPE	122120	2017/1/12
OTHERS	1. Update Control Center AP ver:5.0001.1.46	ControlCenter_0824.zip	USA ASIA EUROPE	296652	2017/8/29
OTHERS	Touchpad Driver 19.3.4.66	05_Touchpad170307.zip	USA ASIA EUROPE	46243	2017/3/7
OTHERS	1. Update Touchpad driver version 19.3.4.72	05_Touchpad_0731.zip	USA ASIA EUROPE	45930	2017/8/2
OTHERS	1. Update Control Center AP : v5.0001.1.37	06_ControlCenter_0731.zip	USA ASIA EUROPE	310289	2017/8/2
OTHERS	1. Update Airplane driver version 1.4.0.5	07_AirplaneMode_0731.zip	USA ASIA EUROPE	2096	2017/8/2
OTHERS	1. Update Cardreader : 10.0.15063.21299 support Win10 RS2 OS	04_Cardreader_0731.zip	USA ASIA EUROPE	16583	2017/8/2
OTHERS	1. Updaate MEI : 11.7.0.1014 support Win10 RS2.	08_MEI_0731.zip	USA ASIA EUROPE	78810	2017/8/2
OTHERS	1. Update Lan driver version 10.16.323.2017	03_LAN_0731.zip	USA ASIA EUROPE	10381	2017/8/2
OTHERS	1. Update Chipset Driver : 10.1.1.44 support Win10 RS2 OS	01_Chipset_0731.zip	USA ASIA EUROPE	3145	2017/8/2
OTHERS	1. Update Control Center AP v5.0001.1.74	ControlCenter_180122.zip	USA ASIA EUROPE	296576	2018/1/25
OTHERS	1. Update INTEL MEI driver v11.7.0.1045	MEI_180122.zip	USA ASIA EUROPE	74108	2018/1/25
OTHERS	1. Update Touchpad driver v19.3.4.121	Touchpad_180122.zip	USA ASIA EUROPE	45950	2018/1/25
OTHERS	1. Update Airplane driver v1.4.0.8	Airplane_180122.zip	USA ASIA EUROPE	2094	2018/1/25
OTHERS	1. Update Cardreader driver v10.0.16299.21304	Cardreader_180122.zip	USA ASIA EUROPE	12667	2018/1/25
OTHERS	1. Update Lan driver v10.23.1003.2017	LAN_180122.zip	USA ASIA EUROPE	10480	2018/1/25
OTHERS	1. Update Chipset driver v10.1.1.45	Chipset_180122.zip	USA ASIA EUROPE	3705	2018/1/25
Optional Device	1. Update Intel WLAN Driver v20.10.2.2 (9260, 8265) 2. Update Intel WLAN Driver v19.51.8.2 (3168)2 3. Update Intel BT Driver v20.0.0.14 (9260) 4. Update Intel BT Driver v20.10.0.5 (8265 / 3168)	INTEL_COMBO_180122.zip	USA ASIA EUROPE	456294	2018/1/25
Optional Device	1. Update Killer WLAN Driver v12.0.0.448 2. Update Killer BT Driver v10.0.0.448	KILLER_COMBO_180122.zip	USA ASIA EUROPE	176580	2018/1/25
Optional Device	1. Update Intel Software Guard Extensions driver v1.8.108.41160	SGX_180122.zip	USA ASIA EUROPE	23545	2018/1/25
Optional Device	1. Update Intel Rapid Storage Technology driver v15.9.0.1015	IRST_180122.zip	USA ASIA EUROPE	19880	2018/1/25
Optional Device	1. Update Finger Print : 3.5.4.0 support Win10 RS2 OS	02_Finger_0731.zip	USA ASIA EUROPE	10948	2017/8/2
Optional Device	1. Update SGX: 1.7.102.37526 support Win10 RS2 OS	05_SGX_0731.zip	USA ASIA EUROPE	20680	2017/8/2
Optional Device	1. Update IRST : 15.7.0.1014 support Win10 RS2 OS	06_IRST_0731.zip	USA ASIA EUROPE	17581	2017/8/2
Optional Device	1. Update INTEL WLAN (8265) : 19.60.0.7 2. Update INTEL BT (8265) : 19.60.0.3	INTEL8265_0731.zip	USA ASIA EUROPE	417239	2017/8/2
Optional Device	1. Update INTEL WLAN (3168) : 19.51.0.4 2. Update INTEL BT (3168) : 19.60.0.3	INTEL3168_0731.zip	USA ASIA EUROPE	331792	2017/8/2
Optional Device	1. Update Killer (1535) WLAN driver: 12.0.0.309 2. Update Killer (1535) BT driver: 10.0.0.309	Killer1535_0731.zip	USA ASIA EUROPE	189243	2017/8/2
Optional Device	1. Update USI WiGiga WLAN driver: 12.0.0.309 2. Update USI WiGiga BT driver: 10.0.0.309	USI_WiGiga_0731.zip	USA ASIA EUROPE	192902	2017/8/2
Optional Device	Fingerprint driver (3.5.1.0) for Windows 10 64-bit.	02_Finger.zip	USA ASIA EUROPE	48742	2017/1/12
Optional Device	SBX-Fi MB5 AP (1.00.19) for Windows 10 64-bit.	04_SBX.zip	USA ASIA EUROPE	68437	2017/1/12
Optional Device	Intel Rapid Storage Technology driver (15.2.0.1020) for Windows 10 64-bit.	06_IRST.zip	USA ASIA EUROPE	13638	2017/1/12
Optional Device	Killer combo card driver (BT 10.0.0.279) for Windows 10 64-bit.	1535BT.zip	USA ASIA EUROPE	56841	2017/1/12
Optional Device	Killer combo card driver (WLAN 12.0.0.285) for Windows 10 64-bit.	1535WLAN.zip	USA ASIA EUROPE	182976	2017/1/12
Optional Device	Intel combo card driver (BT 19.11.1639.649) for Windows 10 64-bit.	8260BT.zip	USA ASIA EUROPE	93284	2017/1/12
Optional Device	Intel combo card driver (WLAN 19.20.0.6) for Windows 10 64-bit.	8260WLAN.zip	USA ASIA EUROPE	319404	2017/1/12
Optional Device	Intel WiDi	IntelWiDi.zip	USA ASIA EUROPE	125223	2017/1/12
Optional Device	Realtek combo card driver (BT 1.3.886.3) for Windows 10 64-bit.	RealtekBT.zip	USA ASIA EUROPE	63827	2017/1/12
Optional Device	Realtek combo card driver (WLAN 2023.33.415.2016) for Windows 10 64-bit.	RealtekWLAN.zip	USA ASIA EUROPE	48042	2017/1/12
Optional Device	WiGiga	USI_WiGiga.zip	USA ASIA EUROPE	443043	2017/1/12

Note for downloadNewer version of BIOS includes feature and bug fix of all the previous versions. Unless specified in description or readme file, you just need to download and upgrade to the latest version.
You can not and should not use them on other vendor's products.

BACK

zbook · 18 Mar 2018

1) Submit a support ticket if available
2) Find out what happens without a working driver
3) When using driver verifier in the custom settings check all non-Microsoft drivers except this one so that you can test the other drivers.

sschoenstein · 24 Mar 2018

I wanted to thank you for your help. Finding SvThANSP.sys was the key.

Using that while searching further I found a Discussion thread concerning my laptop. There is a known issue with ControlCenter and the XTU driver. There are instructions on the thread to install ControlCenter without the driver or you can use the CLEVO Drivers Update Utility by OBSIDIAN-PC to load ControlCenter cleanly.

I have gone a week without any BSOD since going to the Update Utility.

The thread
PowerSpec 1710 + 1510? | NotebookReview

The Update Utility
CLEVO Drivers Update Utility by OBSIDIAN-PC | Page 79 | NotebookReview

zbook · 29 Mar 2018

That's great news.
Glad to know it got sorted out.
You are welcome.
Let us know if you need help in the future.

dellphoto · 15 Mar 2019

sschoenstein said:

I wanted to thank you for your help. Finding SvThANSP.sys was the key.

Using that while searching further I found a Discussion thread concerning my laptop. There is a known issue with ControlCenter and the XTU driver. There are instructions on the thread to install ControlCenter without the driver or you can use the CLEVO Drivers Update Utility by OBSIDIAN-PC to load ControlCenter cleanly.

I have gone a week without any BSOD since going to the Update Utility.

The thread
PowerSpec 1710 + 1510? | NotebookReview

The Update Utility
CLEVO Drivers Update Utility by OBSIDIAN-PC | Page 79 | NotebookReview

Hello,
I have a problem nose if yours is the same, I only get blue screens when I start playing or demand the video card, if I put about 30 minutes to play at any moment I get the blue screen WHEA_UNCORRECTABLE_ERROR, but if I perform tasks The error does not come out.

It will be a problem of drivers ?, change the RAM and SSD and the problem continues, I appreciate your helpAttachment 227469

zbook · 15 Mar 2019

The image displayed WHEA uncorrectable error.
These are typically due to malfuctioning hardware.

There are many threads in Ten Forums with WHEA.

Each computer has a different computer environment.

The computer can be troubleshooted by opening a new thread.
See posting instructions.

BSOD - Posting Instructions - Windows 10 Forums

Add, Remove, and Change Display Language in Windows 10 | Tutorials

System Specs - Fill in at Ten Forums | Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)