BSOD - System Service Exception  


  1. Posts : 4
    Windows 10
       #1

    BSOD - System Service Exception


    Hi,

    Recently I've been having BSOD issues on my laptop, a Lenovo T440s. Initially, these were DRIVER_IRQL_NOT_LESS_OR_EQUAL issues, but after my computer failed to start up properly one time, forcing me to do a reset, the BSODs I am getting now are SYSTEM SERVICE EXCEPTION. I've run chkdsk, sfc /scannow, and DISM, as well as Lenovo's hardware scans a few days ago for the previous BSODs, which came back clean, and unfortunately I didn't know about minidumps before today so I do not have the previous dump files. I've attached the most recent BSOD's dumpfile as instructed in the BSOD Instructions post. The minidump created by Windows says

    Code:
    Probably caused by : memory_corruption ( nt!MiOffsetToProtos+2e )
    which I'm guessing is a RAM issue? For background, the RAM on my laptop consists of one 4 GB stick soldered to the motherboard and one 8 GB stick that can be removed. The laptop is about 4.5 years old and these BSODs have only begun to occur recently, though I haven't made any big changes in the recent past.

    Thanks very much for any help!
      My Computer


  2. Posts : 4
    Windows 10
    Thread Starter
       #2

    Update


    Yesterday, I removed the removable 8 GB stick of RAM, and ran the Windows Memory Diagnostic Tool on the remaining stick, which brought back no errors. However, I just had another System Service Exception BSOD today, though it also mentioned win32kfull.sys. I've attached another log with the new minidump.
      My Computer


  3. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #3

    There is a problem with the creation of the logfiles. Please try the beta08 version provided at the end of the BSOD Posting instructions. Thanks!
      My Computers


  4. Posts : 4
    Windows 10
    Thread Starter
       #4

    Sorry, it seems I must have accidentally run Advanced SystemCare at some point and it's deleted the minidump files... If another BSOD happens I will use the beta version and upload it.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:19.
Find Us




Windows 10 Forums